Fleming Appliance Repair

The first time they came out for my oven they seemed nice and knowledgeable. The problem never got fixed. I called them back only to hear that they didn’t know how to fix and oven that wasn’t evenly cooking food when temperature they took says it’s working. I even showed them pictures of my uneven cooked cupcakes. They then reported to the home warranty that my oven was working properly!!! My home warranty now won’t send anyone else out. Beware!!! Never have them come to your home for service. Service & management are more interested in covering their butts than servicing your appliance.

The service I got was incredible. They came out on time, diagnosed the issue quickly and replaced the bad part at a fair price. I have already referred Fleming to a few friends that have enjoyed the same professional service I did.

Fast service, fair price and guy was very friendly. My washer is working perfect again. If any other of my other appliances break, I will be calling them for help.

I had an issue with my refrigerator, it just wasn’t cooling. Luckily it was covered under my home warranty, so I gave a call, and was unlucky enough to get Fleming appliance to be picked to respond.
So I throw away the $ 500 – 550 worth of bad food in freezer and fridge (we shop at Costco)
1^st visit around 4÷2÷15
They respond, patch it up, I go fill it up with another large costco trip $ 400 later because even the condiments were bad.
2^nd visit maybe 4 – 5 days later, fridge and freezer were not working still. Had to throw away large part of the food left over. Hopefully we got it figured out, let’s go buy more food.
3^rd visit probably another 6 business days later because they refused to make my fridge issue a priority despite my calling to remind them how much food I lost as a result of them leaving before their job was complete. Tossed another $ 250 in food because I just went to Kroger thinking possibly these guys don’t know what the heck they are doing, and no supervisor/​owner following up on why it takes 3 weeks to make a friggin fridge work again??? So a compressor is ordered.
At this point I’m now buying $ 30 worth of dry ice every 3 days to keep my food cold in said broken fridge. Then add another $ 300 worth of groceries. Dry ice is getting low, but they just put a new compressor on today and I made the tech check my seals to be sure the issue isn’t seals causing the compressor to fail. I’m assured by the tech that the seal is not an issue and the fridge «should» cool off even though he is leaving me on a Friday evening…
Guess what… It didn’t cool off jerk! In stead I get to throw away another friggin load of defrosted or out of temp food and take the family out to eat again all weekend because of what I can only attribute to either…
A. some viral marketing effort to increase revenue at local resteraunts by intentionally sabotaging nice guys fridges in the community.
B. gross negligence with a hint of incompetence
C. what I hope is this companies first attempt to ever fix an appliances using a team of possibly radioactive, but definitely highly skilled monkeys, because that would be level of work I might expect from recently escaped zoo animals.
So here I am at Babes Chicken House (sorry to drag them into «inferior but cute» mammal comparisons, Babes Chicken is really great though) writing about how after nearly a month I still don’t have a fridge and I’m going to have to load up on dry ice because you get a lot of leftovers at Babes Chicken House, and my friggin fridge is still not working.
I’m probably about $ 2,200 less in my pockets from eating out and cleaning my fridge like some scene from «mommy dearest» after discovering wire hangers.
I’m not saying there is someone better out there, I’m just saying give them a chance over these schmucks unless your looking to eat out every day and night for a long time at places like Babes Chicken House, 5^th street café, or Mattitios.
I’m pretty sure I helped out making all these fine eating establishments mortgage payments this month.
Now I think I’ll just make a home owners insurance claim because I’m way past the $ 500 deductible for this fiasco.
So if you’ll excuse me, I’m going to play some Gangsta’ Rap music in the background while I drag my fridge into the middle of an open field so me and my friends can take turns kicking and punching it in slow motion until they pull me off it (then it will go to chunk your junk cause that’s what environmentally friendly Friscans do).

Went through AHS and very quickly Darryl called to se the appointment. It was 730 pm and my wife and were surprised and delighted that Darryl was so on his game to take care of our problem with our washing machine. They came the very next day and immediately diagnosed the problem and said they would order the part need to fix the machine. Two days later they called to come back with the part and make the repair.
This was the very best experience my wife and I have ever had with a vendor like Darryl Fleming. a 100% thumbs up. Simply put they are terrific and would recommend them to anyone.

I had a horrible experience and would not recommend them to anyone. They have a customer service problem, as well as lack of expertise. They came in 5 different times to try and fix my dishwasher with no success. Every time it was me following up after not hearing back and reminding them of ordering a part or coming by to install. At the end, they gave up stating they did not know what was wrong (both Daryl and Brian tried fixing it). I also found it annoying that they would always call me past 8pm to schedule service.

Complete lack of customer service. It started out just fine when my home warranty company dispatch Daryl to come out. He contacted me and was out the same day. He listen to our washing machine and looked under it and decided it was the water pump that needed to be replaced and that he would need to order a part. He then asked for his $ 100 service call fee. I told him I was not comfortable paying as the machine was not yet fixed. He stated it was the procedure and then proceed to belittle a different contractor (competitor) for providing poor service and stated he was not that way. I asked when I will hear back and he said he would get the service company to approve and order the part the next day and call to let me know when it would be in. I paid him the $ 100 and did not hear from him since. I had to call him a week later. He stated the pump is back ordered. I asked him why I had to reach out to him when he said he would let me know when it would be in the next day. He stated that his customers usually call him if they want to know something… WHAT? I ask him if he thought it would be a good idea to follow up with his customers when he said he would. He then blew a gasket and state it is his business and he will run it the way he wants to and that he does not have a secretary etc etc. With this attitude he should be out of business shortly. I called and reported it to the home warranty company and told them to get someone different out as I refuse to let this man or anyone associated with him in my home. Also note he went straight to the bank the day I gave him the check and cashed it. My guess is he is already on a downhill slide. Use this company at your own risk. He seems nice but once he has your money he vanishes.

Daryl was amazing – I highly recommend. I phoned in the late evening when my refrigerator stopped working and he talked me through checking various things before he made a service call the next morning.
He was professional, friendly and easy to talk with, and very helpful – clearly offering the level of exceptional service we’re all looking for. My problem ended up being in the outlet and Fleming has an electrician on staff to handle that service, as well.

BEWARE! The service we received from Daryl Fleming at Fleming Appliance Repair was unprofessional & rude. Our appliance is still not working!
We would NEVER recommend!