Bounce For Fun

Horrible customer service. Went online to reserve a waterslide and filled out the information. Shortly after I received a confirmation email that stated I would receive a call within the next day. Two days later and still no call so I called to leave a msg. Finally had someone call and say she had no reservation from me. I went ahead and booked a different slide and she said she’d have the owner call me. He was nice enough to call within mins but then went on to tell me I should have just waited another day to hear from them and that the slide I originally wanted wouldn’t have been available anyway. The fact that he continued to say I should have waited and tell me their process without addressing that I was the one who had to initiate a call because they didn’t call like stated in their email is sad. Never once trying to make things better. I’ll never use them!