Walmart

Coming from Texas Walmart’s, I expected more from California. The Fresno Walmart’s are disgusting. Urine all over in the bathrooms which do not look like they have ever had a deep clean before. A pungent smell in different areas. Food is spilled everywhere that no one wants to clean. Barely any registers open and workers unwilling to help. The managers publicly chastise their workers and morale is the lowest that I have ever seen of any establishment. The cashiers, however, are a different story. They are not only wonderful but apologize for their superiors’ behavior and do anything they can to make light of the situation. I applaud them because the veteran cashiers stick to it and try to open another register but the managers won’t let me. I am appalled.

I went into the store to pick up my «site-​to-​store order»…I had ordered a Disney themed toy organizer… when I opened up the box… there was cat food in it! Thank god I didn’t drive all the way home, then I’d have to drive all the way back to the store to do a return! I guess whoever packed my order wasn’t paying attention… well then again, non of Wal-​Mart employees pay attention!!! I guess I need to start visiting Target… lol!

while it’s not the top of my list, it’s still not the worst it could be, and it’s actually better than the shaw/​peach store for actually getting helped. sometimes the lines are outrageous and they have too few people working. yes, it’s cluttered and messy, though the clientele are partly to blame.
it’s serviceable. could be better, could be worse, and they HAVE improved a little over the years. i was able to get in and out fairly quickly, and have the last couple times i’ve been in, so a couple extra stars for that seem deserved.

This is absolutely the worst Walmart. The vision part of this Walmart is great, although they don’t have an optometrist.
Do not come on a weekend, or a Friday evening. You will be sorry.

This review is YEARS overdue, but seeing as how I’m just writing one now I’ll break down in a short summary why I’m giving this place 1 star. I can assure you, this 1 star is not based off just one or two experiences. These are multiple experiences I’ve had over 6 years of coming here. Believe me… I would not come here if it wasn’t so convenient but I can say now that I will not come back to this wal-​Mart EVER! Too many bad experiences.
First off, the return area is the same area as the cash services, so good luck making a money order or doing anything of that sort. Plan to spend at least 20 – 40 min in line if you come at a busy time, 10 – 20 on an off time. So I’m waiting to get a money order, and I come 30 min before that dept closes. I stand in line for 20 min and there’s still 5 people ahead of me. With 7 people behind me and 5 in front of me, with 10 min to close the manager of that dept says «everyone who is still in line I’m sorry but we’re closed.» Me, along with another guy in line, stood up and said something like «you guys are still open for 10 min and we’ve been waiting in line for 20» with no avail. The manager simply said «we’re short handed and cannot help you tonight.»
Another time I was in line and there was this 90 something year old lady (least she looked that old) in front of me. She was having the worst time swiping her card and the bitch behind the counter was rolling her eyes, and muttering under her breath. Poor lady looked so nervous and seemed like she wanted to cry. After the fourth time the poor lady couldn’t swipe her card the bitch literally snatched the card out of her hand, swiped it herself, and said «see it’s not that hard.» I was 19 at the time, but I couldn’t just sit there and watch that. Being the asshole I was, with 3 people in back of me, I walked in front of the old lady and said «excuse me bitch, but she was obviously having trouble from the start and instead of accommodating her like you were supposed to, you made her feel stupid and embarrassed. Yet, what can any of us expect from wal-​Mart when they hire a bunch of disrespectful felons like yourself?» And YES I really said that. The people behind me started clapping and I threw all my shit down and walked out of the store.
The most recent experience was I went to get my oil changed here. I tried not once, not twice, but THREE times. I guess I should just blame myself cause who does that? The first time I came 2 hours before they closed and they would not help me. The second time I came my girl and I waited for 10 min before even being acknowledged. They made me move my car, and then waited another 5 min before a guy came out and asked us if we’d been helped to which we both said «no.» He hesitated, looked around and said «he’ll help you out in a second.» Then walked away. 5 min later still nothing, we’d been here for 20 min already, so I told my girl let’s leave and come back tomorrow. So come tomorrow I go 50 min before closing and I’m told yet again they can’t help me.
Bottom line… this is the absolute WORST location of the WORST corporate store in the United States. Please don’t support this store or the corporation that is wal-​Mart. Horrible corporation with no morals and this location is the worst of all the ones I’ve been too.

On Friday, October 2, 2015, my mother and I happened to stop by this Walmart only because we were in the area (mind you I purposely stay away from this particular store because it is so utterly ghetto and the service is horrible). So we were in there around 9:30 am or so buying a few things for my baby boy. So we walk up to the check out area and there were quite a few long lines so we finally find a cashier who had no line and was available. This «woman» named Carmina (name on her name tag) didn’t even say to us, «hi I can help you, I’m open» nothing. We walked up and started placing our items on the counter for check out. This female not once, asked us did we find everything okay, how are you, hello, nothing!!! She did however give us several stank faces and side eye glances, during this time she was also busy flicking her long, ghetto, ugly fingernails as we were unloading our cart. Not once did she greet us, smile or anything. This is exactly why I stay away from this Walmart store. It’s pure ghetto trash and so are the employees working there. That was the worst customer service we have ever encountered at a Walmart store (besides the new one on Ashlan and Blackstone). Carmina you are a horrible cashier and know absolutely nothing about customer service, you were so busy flicking and playing around with your ugly fingernails and busy giving me stank faces that you forgot what your job is, to provide excellent customer service. Get a clue! We will never go back to this store, it was in complete disarray and a mess. Everything looked picked over and out of place. We’ll stick with the Ingram store or the Clovis stores. We get treated much better there.

Oil change: $ 20. You can’t beat that!
It took about 1 hour because there was 3 cars ahead of me.
I will go at 7, when they open, next time.
Includes Fram oil filter and Quakerstate oil.
They will try to sell you a more expensive deal but if you just want your oil
changed just insist on the $ 20 deal.

I don’t know why most reviewers seem to have such a terrible time at this store. I’ve been shopping here 3 – 4 times a year for 12 years. My experience has been so-​so. I mean, people, it is Walmart, so don’t expect to be surrounded by the Hollywood and Vine set! I do have a complaint about this store, however. they never seem to have a good supply of Tee shirts for men… they carry mostly small to medium sizes, colors are not well varied, and they seem to find reordering a problem. i shopped at a Walmart near Portland a year or so ago, and found their Tee shirt selection was EXCELLENT! This Fresno store was crappy in that regard. But, they always seem to have other items I’m looking for (soap, lotion, basic groceries). I’m going back this AM for Tee shirts, but I expect to be disappointed!

This review is based just on the customer service when I called. I was put on hold 2 times and had to repeat what I was looking for. I thought the first 2 people were looking for the items. After the last person put me on hold again I hung up. 10 minutes is way to long. I won’t be going in that store after the horrible customer service I got on the phone.

It would be a better store if groceries were not in the middle of the store right next to womens clothing

I don’t normally use profanity in my reviews, but ffffffuuuuuucccccckkkkk this Walmart. I had ordered some photos to be printed at this location, when I arrived several hours later to pick them up, I had to stand at the counter for 30 minutes to wait for someone to shuffle over and help me out. One clerk came by 5 or 6 times saying «someone will be with you shortly, he is just helping out another customer!»
Man, if only one dude can come work the photo counter, maybe you should go over and take care of the customer while your associate comes and helps out what is now a line of 15 people waiting for him to wander over to us!
Seriously this was ridiculous, I know places get busy and stuff happens, but 30 minutes is absurd. I don’t like Walmart all that much to begin with, but I REALLY hate this Walmart now.

I only visit Walmart when I absolutely have today, especially this Walmart! One word to describe it~ Ghetto! The extra savings on the products does not equal my frustration or anxiety walking into the circus. Never enough cashiers, for some odd reason every one wants to checkout in the garden area and good luck finding help.
Today I went in the exchange a gift I received for my birthday and stood in line for twenty minutes? Synopses: Customer arguing with custodian because restroom was being cleaned, lady drops her soda while in line, and homeboy in back of me high as a kite!!! (bro., it’s noon, really?)
As I look up, I notice the air vent that hasn’t been cleaned in about two years! Did I mention «Ghetto»? Anyhow I love that Target opened up on Marketplace El Paso. I’ll continue bring the «Duke» there :)

If I can give this store ZERO stars I would. Went in to do a registry for my brother and sister-​in-​law and let me tell you, the computers are old as hell. Waited in customer service line and was told we had to do the registry in electronics, went to electronics, NONE of the employees knew what they were doing. I get it, you get paid shit, but there is probably a reason why. It doesn’t take much to work there. After 1 hour they said we had to do it online. Spoke to the «customer service manager» name April, she didn’t know how to do her job. She was rude, irritated, and had the dumbest look on her face. Never register at Walmart!!! We left and didn’t get anything done. Waste of time and energy dealing with dumb ass people. We spoke to 4 different employees and all were super ignorant. Worse experience ever.

This is the worst Walmart ever, it is very dirty. I called reported the dirty counter tops and received a call a few days later from a manager. He apologized for the dirty counter tops at the check out and stated he will have the cashiers clean them from time to time. I went back weeks later to find the same dirty counter tops with milk on them; the same place you have to place your clothes. The workers are often seen spot mopping and fanning the spot… Really. What a nasty store the workers are rude as well.

To quote Rod Serling: «This highway leads to the shadowy tip of reality: you’re on a through route to the land of the different, the bizarre, the unexplainable…»
That my friends, sums up this Walmart.
Just go to Target… I implore you.

I’m from Sacramento, so I don’t know if all Walmarts in Fresno are just *this* much worse than the low-​standard I’m use to or if it was just this particular store. From the reviews, I gather this store takes the crap cake.
First time my husband and I tried to go here, we make it about 5 feet in the door, and a worker very rudely tells us they are closed. It was almost 15 minutes after the hour, so if they were closed, why did they still have their doors open? (Also, I’m not used to Walmarts closing so early, but I’m sure that’s a city difference.)
Second time we came back, we found the store completely disorganized. No one offered us any help, even though there were plenty of workers just standing around talking. They did not carry a product I regularly buy from Walmart.
When we went to check out, there actually was a cashier available to help us, but she was awful.
Our three items rang up about $ 40 more than expected. I asked how could that be and the cashier monotoned «This is $ 49.» That package of flea medication (along with every other package of it) had been marked wrong or put in the wrong place on the aisle. When we informed the cashier and told her they should fix their stock in the aisle, she had zero response. She basically acted as if we hadn’t said anything.
Then, I misread the new total on the screen once the flea meds had been taken out, so I didn’t give her the correct change. Instead of repeating the actual amount or saying anything, she just stared at me. I had no idea why she was staring at me; I just thought it was her zombie-​way. Finally my husband spoke up and clarified the amount for me. The cashier’s silent stare was one of my most bizarre experiences with a Walmart worker, and I’ve had Walmart workers put my reusable bags inside plastic bags …
Not to mention, this was by far the ugliest, homeliest Walmart I’ve ever seen. Just bad all around.

Great job on store cleanliness and customer service. Having enough registers open. This is my 3^rd time in your store in 2 weeks. And I have been coming here for 15+ years. Keep up the good work

This has to be one of the worst Walmarts I’ve ever been to. It’s dirty, looks as though a tornado hit and I swear the People of Walmart photos are probably all taken here too. It’s that bad!
Unfortunately one sometimes needs to shop at Walmart, since this one is in my area I often make the mistake of coming here for conveince.
Last nite while on a mission to buy a Verizon mobile hotspot, I came here as they had a decent price on the item. After speaking to 3 employees asking for help getting the item (it’s locked up) I waited close to 25 minute for help to arrive. Talk about frustrating! So we head to the checkout and the employee tries to scan the item. It fails, she tries again and again it fails. So now I’ve been waiting close to 35 minutes for her to say, «Yeah, we haven’t been able to scan any Verizon items all day». At this point I’m thinking it would have been nice for an employee to mention this, since I’ve been waiting all this time.
I need to remember to not waste my time at this hellhole of a store.

Ok, let me be clear, I don’t hate WalMart on general principals, I’m just saying that THIS walmart is pretty darn terrible. I’ve been to walmarts which were bigger, cleaner, more well organized, and which had better parking.
I really have nothing positive to say about this location.

Never will I come back to this Wal-​Mart to have my photos developed. «1 Hour Photo», huh? Should be, «1 Hour Photo + 10 minutes + 10 minutes + 15 minutes».
I took pictures during vacation using my Nikon camera — straight from Japan when my family was still living there. It uses film rolls, not these new SD cards or whatever they’re called. The last time I had photos from this camera developed was about a year ago at a concession mall on a US military base.
When I first got to the counter, the staff seemed nice and seemed to know what they were doing. Well, I was wrong. The guy assisting me said to come back in 45 minutes and my pictures would be ready. No problem for me since I could buy whatever I needed and come back.
An hour passed so I decided to come back. I spoke to the guy assisting me with my photos and he told me that after 10 more minutes, I would get my photos. Once again, fine by me since I did take 72 photos, which is quite a bit.
Alas, 10 minutes actually passed so I come back and asked for my photos. Guess what he told me? After waiting for more than an hour, the guy tells me that almost ALL of my photos came out BLANK. He said I was shooting blanks and that there is something wrong with my camera. You’re joking right? It’s not my camera with the problem. It works perfectly fine. Why didn’t he tell me about the blanks earlier? He waited for more of my pictures to turn out blank! After telling him that I use this camera carefully and sparingly (only when I’m on vacation), he says, «Oh, our machine was down earlier — the rest of your photos are being developed now.» What photos? You’re showing me blank negatives! System down? Oh, c’mon!
Another 10 minutes of waiting for whatever else I get; ended up waiting an extra 5 minutes. As I waited, I see him, another worker, and the manager glancing at me from time to time. They knew I was extremely angry and all they could do was act like nothing happened. The manager, who is obviously in charge, doesn’t do anything but chat. What use is she if all she does is talk and walk around?
An elderly couple was having their photos developed as well; film not SD card. They, too, were having the same problem as I was with the same guy that «assisted» me. When the guy «helping» me told the elderly man that his photos are also blank, he said exactly this: «Wow, this only happens once in a lifetime. I can’t believe it…» I wasn’t the only one having problems that day.
When my photos were done, more blank negatives come out, but 9 actually printed; 3 had damages to the picture so technically ⁶⁄₇₂ photos came out perfect. Extremely disappointing. My memories from my vacation were gone and nothing could fix it.
Since 9 photos came out printed, I still had to pay around $ 2 for whatever came out fine. The staff here did not apologize after I payed; the long extended wait, damaged pictures, blank pictures, everything. I’m guessing they don’t care. When I payed, the guy «helping» me acted like nothing happened and carried on with whatever he was doing.
Out of the 11 years that I had my photos from this camera developed in Japan/​on-​base, never have I encountered a problem like this. When I come home to California, that’s when I have this problem. Really disappointing. From now on, I will have my photos developed at a business dedicated to developing photos; not at Wal-​Mart.
I try to avoid saying things like this but this experience is, by far, the worst I have encountered. It really ruins my day each time I think about it.