Valley Urology of Central California

Well, I think I like doctor Rahman but the facility of Fresno Urology is WAY TOO SMALL for the number of patients they have. I am standing outside right now waiting to be seen because the waiting room is filled beyond capacity. NOT GOOD! You know they make enough money to get a larger facility that will properly facilitate their patients. This is soon wrong!!!

I moved my review to three stars because Dr Minor did a great job on me. So now, in a span of 18 years, both men have operated on my gonads. They both did great. Their problem is they have inefficient staff that constantly over book, who do not seem to handle stress well. They schedule so many people that there are not enough seats. Fire Marshall would probably have a field day. But they do great work and wouldn’t trust the boys to anyone else.

I Walked in to drop off some paperwork. I needed to ask someone about changing the appointment. The lady that did that was rude and not helpful. She didn’t care at all not one bit. She just looked at me as if me even being there was putting her out. The waiting room was small and cramped. It just wasn’t a good experience. If these guys are good Doctors it’s a shame there office staff sucks. I will not go back.

Just walked out of the office without even seeing the doctor. Waiting room was standing room only (patient mill) and in the process of scolding me for missing one piece of information on my form, the front receptionist, stuck out her finger and shushed a little old woman who was trying to simply ask a question. Rude!

This Urology practice has several medical offices/​suites broken up in the same medical pavilion/​mall, and can be confusing to some people.
Sure the wait rooms seem small at times, especially when there are more than a few patients… but with the spaces being broke up it definitely helps with the congestion.
The employees here for the most part are friendly and accommodating. There is one employee in particular named Lane (Laine, Layne) and she is really great. Anytime there is a question, she is just a phone call away or she will answer it in the office. She is just a great person overall, and helps you with figuring out your insurance if there are any issues.
This place is also great to give you any temporary meds to hold you over until you can see the Dr (i.e. antibiotics) if you have a bladder infection etc. The Dr’s themselves are pretty good and competent, mainly Dr. Rahman. The guy is UCSF trained and has a good bedside manner.
I would recommend this practice if you are in need of these services

Ok. I don’t really know where to begin. Ok, the only reason I’m giving this place 2 stars instead of 1 is because Dr. Rainwater told me to check my parathyroid to see if that was the reason for all my kidneys stones. After 3 different urologists, he’s the 1^st one to mention parathyroid. It was, in fact, the reason for all of them. Got parathyroid tumor removed and will not get anymore stones. Ok, back to the review:
The wait time was unbelievably long at my first appnt. One time, I had 3 of my kids with me and waiting and waiting and waiting and realized soemthing was very wrong when people who had come in after me were being seen before me. Good thing they had some coloring books and crayons for the kids! Turns out they didn’t pass on my file to the nurses and they forgot I was there. Awesome.
Dr. Rainwater was my urologist. He did five electro shock wave lithotripsies on me and barely crushed up my stones. The ones he did crush up just got stuck in the lower pole of the kidney. So I have an 11 mm and 8 mm stones crushed in my kidney and Dr. Rainwater told me that I shouldn’t be feeling any pain because they’re in the lower pole… ummmmm. Holy cow, I cannot believe the betrayal I felt when even my own doctor told me this. The pain that I feel daily is unbelievable and for him to tell me I don’t or should not have any pain is just such crap to me. Anyway, he did 2 ureteral stents. Try getting one of those removed! The pain is mind blowing. It’s a bendy plastic small tube that is placed in your kidney down to the bladder by way of ureter. To remove it takes about 35 to 40 seconds and you can imagine that he has to go up through your urethra into your bladder and grab the tube and pull it out. You think he would sedate me or give me some numbing medication but nope, nothing. I would say that the first removal was probably one of the worst experiences of my life. Having the stent being in your bladder up to your kidney through your ureter is extremely painful and the second one I got lasted for 12 days and I ran out of my pain medication and I called for a refill because I was hurting more than you could even understand, about the same pain as when you’re passing kidney stone, and he wouldn’t refill the pain medication. Our good friend is a doctor and said that doctors have an obligation to treat post op pain. I had to go to the ER. Worst pain ever. So disappointed in Dr. Rainwater.
We have since moved up to the Bay area and my new urologist is shocked Dr. Rainwater did all those litho’s for nothing when he should have done a surgery called Percutaneous Nephrolithotripy. 10^th kidney stone surgery (had 4 done by previous urologist before Rainwater) is in 2 weeks.

Dr Minor insulted me by suggesting my problem was not legitimate or «all in my mind». As upset and in pain as I was he told me to be glad I had the «free» time to investigate my health problem.
During a previous visit he asked me if I thought he should be cautious about having his daughter play softball for Margie Wright at Fresno State. More specifically he was concerned about Margie’s gender and if she would influence his daughter in a negative way. Dr Minor is narrow minded and a sexist.

Don’t bother going here unless you’re prepared to be there for 3+ hours. I left after sitting in the crowed, smelly, small waiting room for over an hour. I asked the clerk if it was always like this she said yes. I then asked how long it would be before the doctor came in once I got into the exam room, she said another 30 – 45 minutes. Absolutely ridiculous! You would think they would realize they’re overbooking patients and then stop, but I guess the almighty buck is top priority here. I left without seeing a doctor and called my referring physician and told them to refer me somewhere else and that they should never ever again refer their patients to Valley Urology.

If I ever place my penis and/​or scrotum in another man’s hands again, it will definitely be Dr. Minor’s. I have heard some horror stories about other doctors from my fellow eunuchs who regretted not seeing him, and all those who have seen him recommended him highly. I am sure the valium helped a lot, but my procedure was fast, relatively painless, and hopefully effective. (I reserve the right to update this should an unintended pregnancy occur)
Only downside is that the office severely overbooks appointments. Went in once and every single chair in the joint was taken. I told them I would pay my co-​pay only if they could guarantee I was seen within an hour… they couldn’t.

Dr. Rainwater, Dr. Miinor, and Dr. Raman — very impressive