Tamarack Pest Control

I had been using Tamarack since they started business. There were ups and downs but overall I was happy with their performance. When I moved from Clovis to Fresno I had a great guy who came to the house, took care of everything, was trustworthy, good with my dogs, the kind of guy you want around. 5 years later we moved to the Old Fig Garden area and were assigned a new technician. He showed up when we weren’t expecting him. After he sprayed we still had pest problems. He never took care of the black widows or knocked down any spider webs, our home was being invaded even though we had the bi-​monthly service. When I called to have them come out and take care of the problems, he didn’t show up. I was told I must have made a mistake. I asked to speak to his supervisor, asked about our previous technician, asked if I could have him back. This manager started talking bad about the man and was personally attacking him. After many years I terminated my agreement with Tamarack and am very disappointed in the direction the company took. I would not recommend them to anyone.

Avoid them and go with other pest control companies. I signed my contact with them in April. I went with the bimonthly option to have my home sprayed. I told them my specific concern was the garage. We scheduled the first appointment in April which was ok. By the way I was still having my roach problems even after their so called spraying of my home.
In June they show up to my home without notifying me. How can you show up unannounced when I told them I had garage issues. The big guy let himself in without pressing my bell. I freaked out and was very irritated by that. My husband went ahead and talked to the manager (I believe) he was completely not apologetic. Lied that the little gate was open. Lied that they pressed the bell (which I was home and that wasn’t the case) told every lie in the book and didn’t seem to understand how inappropriate that was. They don’t even know that they are putting their men at risk by showing up to people’s property without informing them. So we told them we are canceling the contract. They told us fees would apply and we said we aren’t paying a dime. 3 month after (yesterday) I received a collections notice that I owe this company $ 455. I am currently taking up a case against them with a contract attorney. Avoid them. They don’t know how to run a business and they are extremely unprofessional.

We originally had Spider Guy Pest Control. They were taken over by Tamarack Pest Control. Tamarack is very courteous and professional. Our service person Mark is excellent and does a great job. We are very happy with the change.

One star only because I can’t rate zero stars. Horrible customer service. Having a pest problem, my home is incredibly clean as I have OCD and have it cleaned by myself as well as a professional. Landlord called out tamarack as it appeared they had a previous relationship. In looking for bugs they completed tore apart my home and announced they could not find any, left my house in complete disarray, without apology for breaking items and leaving a mess. I found a bug called my landlord who called the gentleman back out. He was rude, called my landlord in front of me to notify him that «it’s bed bugs and she doesn’t know where she got them so she will just bring them back.» Told me I am responsible not my landlord however he will not deal with me, the contract and all contact will go through my landlord. Having not signed a bed bug addendum my landlord precedes to evict me (unlawfully) even after I offer to pay ½ of the service. Bed bugs is a huge problem, it is very expensive, however bugs can be brought in to any home or could be from the attached condo. There are LOTS of pest control companies in the central valley please DO NOT use this company.

My husband and I had previously used another local pest control company. Their service was great, but they could not get the billing right. Apparently owning 2 homes is quite the accountant’s nightmare! So after multiple times of going back and forth over bills that were credited incorrectly, we switched to Spider Guy Pest Control. We never had an issue with them and in 2014 they were bought out by Tamarack.
Nothing changed on our end, we still had our home and a rental home that we had services for. Our contracted price was a set amount monthly. The problems began when I started receiving bills for different amounts — sometimes less than the contracted amount and sometimes more. Then we discovered that our house was being serviced without any notice — so our backyard wasn’t getting sprayed (because we don’t usually leave our backyard unlocked). So after 3 months of not having our backyards serviced — I called and they sent a tech out to spray the backyards.
Then today we received a phone call that they were suspending our service because we owed an ungodly amount of money on our home account. I called and after going back and forth — once again, they were crediting all of my payments to my rental rather than splitting them up … as they should have. So my rental had a credit and my house showed as owing. I am so tired of this problem and asked the secretary to send me a copy of our billing history. She asked if I’d like to send it to my email — turns out they had our renter’s email on file for the account. Our renter doesn’t even pay the bill — unsure why they would have her number or email listed anywhere on this account.
Needless to say, I brought the account up to date and cancelled the service. If a company can’t 1) notify you when they are coming out so that they can do their ENTIRE job and service the back yard as well; and 2) understand how to bill ONE person for TWO homes, then I do not want to do business with them.
Save yourself the headache and pain and find another pest control company! We are searching for our 3^rd (and hopefully final) one.

I have had pest control for a couple years now and I was originally with Spider Guy and Tamarack bought them out! I really like the service and my guy Norm that comes out! Very friendly! I get my inside sprayed also and they do not charge extra for it! I have 2 dogs and have had no problem with them inside and getting sprayed! Happy customer! I find dead bugs all the time!

Do not use this company if it is at all avoidable!!! This Pest control company is close to my home and had decent reviews so I thought it would be fair to give them a chance at my business. They did a fine job coming out the first time, however we found we still had a small pest problem in one of the rooms two weeks later. The second time they came out, they let my outside cat inside and closed him in the only room we really needed sprayed. They left my cat in the house for eight hours with the entire rest of the house being sprayed… I was so worried about my cat that i called them as soon as I got home. They called me back the next day at 4:30 pm!!! Horrible customer service. The gentleman i spoke to blamed me and did not give me any indication that my animal would be alright. He said his technicians claimed the animal was in the house when they arrived, which is totally untrue. Why would we do that if we pay to have the permanently inside animal taken care of somewhere else while the treatment is being done. He was extremely rude on the phone and could only offer me the original 30 day time frame to have them come back out. I am a reasonable person who understands that accidents do happen, but for this company to take no responsibility for their actions, which still could affect the health of my pet, is beyond me. I am truly disappointed with the service provided by Tamarack and worried about my pet otherwise I would not have taken the time to write this novel.