Starbucks

I go to his Starbucks before work 3 times a week and usually the staff is pretty pleasant and helpful but there’s always one girl that has no customer service. She doesn’t greet people with the Starbucks welcome and she told me a few times that I could not make separate transactions because the «drive through line was too long…» I bought 4 items and wanted to earn my stars for the rewards club. People spend quite a bit of money buying drinks here and that’s how they are treated? I’m usually never one to complain but this has happened quite a few times now. I may just end up going somewhere else.

There are so many Starbucks in downtown Fresno, but this particular Starbucks is located just off of the 41 freeway near Divisadero Street, which is convenient for me because it is on my way to my daily destination downtown. There is a drive thru here, but sometimes there are so many cars in line, that it is better to go inside. There are not too many tables, but there is a nice large view from their large window for those who like to people watch.
My coffees have tasted good, and thankfully, I have not had any mistakes on my orders. Most Starbucks will shout your name when your drink is ready, but at this one, you may need to stand by the pick-​up counter. Several times, the girls who work there, call the name of a completed order in such a low tone, that I could barely hear, even when I am standing right there. I can see the tea or coffee just sitting there on the counter, so I would actually call the person’s name myself, and I hope someone would do the same for me.
Overall, this is a nice Starbucks. It’s clean, and the employees are very nice.

This is a smaller Starbucks right off of the 41. I believe it is newer or has been renovated, judging by the new murals, bench seating, and super clean bathrooms. I really like the vibe here. This location is near the Community Regional Medical Center and shares a parking lot with Office Depot (great if you are a nerd like me who browses that store for no reason). The staff members are generally competent and I’ve had no issues. I will say, it does get rather busy; with all the drive thru customers, the line inside can get long. I’d say if you wanted a good study location, there may be quieter locations with more seating, but it’s probably doable on the weekends.

Super friendly, even at 5:30am. Great quality, fast, no complaints. Love that they have a drive through too.

I am new to Starbucks but so far the baristas have been very helpful and friendly when trying to help me pick a drink I like. I had gone in and gotten a peach tea type drink once so when I went to this location i figured they would help me figure out what it was no problem. This barista named Josie rang me up. While she rang me up she treated me like I was an idiot for not knowing the drink I wanted. After trying to describe my drink she acted like she knew what it was so I paid and went to the pick up spot. I thought I ordered a hot tea but it was cold so I asked the barista for a hot one and she fixed my drink. While she was fixing it the girl that rang me up stormed over and told me I hadn’t asked for that and made me feel even worse about the situation. I don’t understand how this girl still has a job when there are people lined up that would be happy to work for this company. Even though everyone else was kind to me, I will not be going back to this location and I feel generally discouraged from going back to any Starbucks.

Fast service… But after saying no whip cream a few times and the order being repeated back to me, you’d think I’d have no whip cream on my drink. :(nope. I wish there was another coffee place near my work. This one is convenient. Don’t get me wrong, the people who work here are nice, but they either don’t have the ingredients to make a drink, they make the order I correctly, or the flavor does not meet expectations or doesn’t meet up to the «quality» of Starbucks reflected by the cost.

This is my go to Starbucks whenever I am near the hospital area in downtown. It shares a lot with Office Depot near the on and off ramps of the 41 freeway. The baristas are typically friendly. I’ve never had a bad experience inside the lobby or going through their drive thru. At times they may be busy with parking, but again, the lot they share with is pretty spacious.

Like I said… great drinks, breakfast sandwiches and customer service! Drive thru service is quick and super friendly.

They are OK.
Typical SB and busy in the AM and during lunch.

Yes! I actually did order my favorite drink again. The caramel macchiato !
Staff was nice and quick. Seating area is tiny but they have plenty of street and lot parking.
They have a drive-​thru as well which is a plus.

I like going here on the way to work, because no matter how long the drive thru line is, the wait is never more than 5 – 7 mins long. The workers here are pretty nice as well, and the inside is always well kept.

The BEST service here. I thanked my Barista on Monday for treating me withTLC everytime i’m in there unlike other horrid sb’s i have been too!

One of the options for a down town cup of coffee!
It’s in the office max shopping lot so limited parking at lunch — if that’s when you need a little pick me up.
There is a drive thru.
Staff is pretty friendly and coffee is tasty!

I like my coffee as a custom order and this shop got it right 100% of the time. My usual experience at other Starbucks is that they get it right 75−85% of the time. Thanks you guys for doing a great job!

This is my daily Starbucks. Super busy in the mornings but they know everyone’s name and will often have regular’s drinks waiting for them at the register. Great service and great people.

This one is cool. The people who work here are friendly with a great appearance. It was a little longer than usual to receive my drink but it was no big issue.