I suppose I’m from the opposite side of the equation, but I am a property owner who has entrusted two of his properties to SanMar. They have done an absolutely amazing job of stabilizing the assets, keeping costs down and keeping the units rented. We manage our own properties in another city and have been blown away with how well they run their team down in Fresno.
Kristin M.
Classificação do local: 1 Monterey, CA
I second the above mentioned post. I dont do negative reviews, but felt like this was well deserved. 2 months ago my mother was diagnosed with metastatic breast cancer, spread to her organs. She was given 2 months to live. I promptly moved her out and to my home out of town. I let the apartment complex know she was 1) terminally ill, provided progress note from her oncologist stating she needs around the clock care and to be moved out of her apartment on her own, to my home, with 100% care needed as she could not walk, eat on her own or leave the bed, and 2) that she was on hospice care with 2−8weeks to live. I spoke with the complex manager, who, of course«cant do anything about the rules» referred me on up the chain to the corporate office. Sounds really professional, right? Wrong, after reviewing the documentation they let me know there was«nothing that can be done» about breaking her lease. I was forced to pay 2mo rent to break her lease. If you are military, you are able to leave, or if you die, you don’t have to pay a lease break fee. However, if you are going to die in a matter of weeks/months, they want your money. My mother did pass just a week ago, within the«2 – 8 weeks to live» timeframe. Just the other day I got a bill from them in the mail that my mom owed $ 300+ for cleaning fees. Pfft. Completely money hungry, business-minded people there. Absolutely no hearts. I am sure you are fine living in one of their fine establishments if you are not needing to get out of a lease or need a human, helping hand with anything. *SMH*
Jana M.
Classificação do local: 1 Dickinson, TX
I’m really disappointed in this property management company. They are so unprofessional and have no clue what’s going on with their tenants. I rarely write reviews but this is a must… The negative reviews are right! If you are looking for a place to rent please save yourself from the headache and go somewhere else. I put down a $ 1600 deposit and lived in the house for 11 months and they made up so many«things that needed to be fixed» to the property I ended up with only a $ 400 deposit return. Not to mention the women there at the office are rude and their maintenance men are idiots. They claimed I changed the locks on the home and didn’t notify them but the idiots didn’t know how to unlock and open a door. I think what most upsets me is I put so much care and even upgraded that home and they turn around and have the nerve to rip me and my family off. What a bunch of shady and miserable people…