Roto-Rooter Plumbing & Drain Service

They were quick and very polite and professional. They answered all my questions. I would recommend them to anyone that has problems.

We called the Clovis/​Fresno number for Roto-​Rooter plumbers for an overflowing toilet. Eddie was our technician and he came out right on time (I have waited for 2 hours for service people, so that was positive). He said there wasn’t anything wrong with our pipes, just that our toilets were 20 years old! He carefully explained what we could do in the meantime to fix the problem, and told me where we could go to replace them. He only charged me the $ 45 «show up» fee. I had a very positive experience (for having an overflowing toilet!) and would recommend them to others.

The tech came on time, unclogged main drain in driveway in 10 minutes, but cost seems high ($ 198)

We called about a clogged sewer line. Eddie and his associate were out there waiting for us ready to go when we got there. They unclogged the line and poisoned the tree root, saving our pipe and our pocket book. I would highly recommend this team to anyone who needs to unclog their drains… fast!

dont quite know why there are 3 or 4 business profiles for this same company. Same address even

Overview:
Responsive and professional communication and service. Scheduling was easy and they were able to fix the problem relatively quickly at the cost quoted to me.
Details:
My main sewer line had backed up and I was unable to clear it myself using a drain bladder and garden hose. I suspected roots were clogging the line. I placed a service request online for next weekday afternoon service using Roto-Rooter’s online service request form (no account required). I immediately received their automated email confirmation. The next morning they called to confirm the appointment window and informed me of the non-​refundable visit cost (which I couldn’t find online, and which was applicable to any work done were I to accept their «firm» on-​site cost estimate). Soon after 1:00 PM, they called again. They had an immediate schedule opening and asked if I’d like to have them come out earlier than originally scheduled. I declined as I was not home, but appreciated the courtesy call. The Roto-​Rooter «technician» (as they are apparently called) arrived as expected within the scheduled time frame. I described the problem and what I’d done to try to clear the line. He gave me the cost for running the electric snake to clear the line (which was less expensive than I’d expected, though not cheap). He was able to clear the line and verify proper toilet and other sewage operation in the house within half an hour. I was able to pay via credit card. There were no additional or undisclosed fees (the amount charged to the card was exactly the amount he originally quoted). I was also informed that Roto-​Rooter provides a 90 day guarantee on their work so should the line back up again within that time, they’ll come back out and clear it again for free.
Conclusion:
Based on this one experience (I’ve never used their service until now), I’d highly recommend Roto-​Rooter. They have convenient scheduling options, excellent communication, and seemed very professional through the entire process. It’s cheaper (quite a bit) to rent an electric snake and do it yourself, but without experience (of which I have none), you could injure yourself (the motor on those are pretty powerful a tightly wound steel cable is nothing to laugh at, ha).