Pet Medical Center & Spa

Do not board your pet here!!! After boarding my boxer puppy here she lost so much weight! They don’t really play with your pet like they state they will on their website. They let my puppy out with other dogs (I watched on the video monitor) and let the male dogs ride her! She was not spayed and they didn’t even try to stop the situation. After seeing this on the video I called them, they put her back in her pen and never played with her after the incident. They put her coat in her pen (NOT OH HER) to sleep with like a blanket! Take your pet with you, do not leave your baby here for sure !!!

My review is on the Doggy Day Care — I have not used them as a veterinarian or pet groomer. As to the doggy day care, it was fabulous. Bentley (my lab/​boxer mix) fit right in from the start! Amazingly (as he has separation anxiety), he walked right in and was comfortable there for the whole four hours that he was left in their care. He had a blast during the activity time and got along with all the dogs. When I picked him up, he was not stressed and really was just comfortable to be there. That’s saying a LOT! I’m totally confident to leave Bentley there in the future and right away purchased the package which provides a discount. YAY! My worries about Bentley are over! THANK YOU!

Dr Dumar and her team are so compassionate and caring. She is really up to date on current care for her practice. I wouldn’t trust my pets to anyone else.
The facility’s great, clean, and pet friendly. My little dog goes to day care frequently and I love that I can watch him via the cam.
Staff gets to know you and your pets.
Dr. Dumar is super accessible. She will call you after hours when you have questions. Super great. I highly recommend this wonderful place.

The only place I will ever let take care of my dogs. Best veterinarians, doggie daycare, and boarding in town!

This is the first time I’ve boarded my dogs at pet medical center and I was somewhat worried but they did great and the staff was wonderful. Every time I called to check on them the staff was great. I will use them again.

Me and my doggy, Chance loved it here! You can tell everyone there loves animals. They provided me with a lot of information and made me feel comfortable.

We received outstanding care and service when we took our new dog to the Pet Medical Center. It looks like something suitable for people who want to spend a day at the spa! Everything was clean, smelled good, and the service and care was terrific. I was amazed at the level of service and value provided. I thought it would be expensive but it was very reasonable. We will definitely go back, even taking our dog to doggy day care activities.

I am a very picky pet owner and have been through a good 6 – 7 locas vets for the care and concern of my very precious pets: 4 min pins and 2 cats. My dogs are 13, 11 and 8.
My 11 year old is my particular favorite and has been under the weather. Since my daughter recommended Dr Dumars and her team, I decided to give them a try, despite being kind of far from home.
I AM SO HAPPY I DID! Dr. Johnston was prompt, friendly, and did the most thorough exam I have EVER seen on a pet. Stem to stern, eyes, ears, feet, internals, and a rectal exam! She was very caring, loving, gentle but firm and professional. The vet tech was Bethany and she was the same! Friendly, gentle, caring, professional.
So far (that said becausse I have been so disappointed in the past), I am super happy and, better yet, super confident that my babies will get super care.
I gave 4 stars because I think they are just a tad pricey, but, on the other hand, the $ 57 office visit included a toe nail clip and an anal gland clean out, plus the best exam ever. On 2^nd thought, I’m changing that 4 to a 5.

I would highly recommend their doggy care. I have two dogs; one is rather social and the other is timid and shy. The staff paid special attention to my shy pup (7 months) during his first visit there. And I absolutely love how I can watch them from my phone live.

Thanks Kelly for your response. I especially appreciated the condescending tone as you apologize that I didn’t know you had males working there. As a loyal customer of well over 7+ years I know you have several different veterinarians and technicians. Every time I called to make an appointment I specifically ask if it’s a male or female veterinarian because of my dogs issue with males. Your male veterinarian came into the room after I specifically told your technician that my pup was not male friendly. That was not appropriate. You didn’t address the long wait times nor the pricey expenses of tests that do not provide a definitive result but that is neither here nor there. I have had more than a few sub par experiences here and this was the last straw so I have taken my pup elsewhere. Thank you for your past services and I do really wish your business the best.

I took my dog in for a wellness checkup for the first time, hearing about this center from a friend who I used to work with that now works for the center. I was very happy with the staff and the doctor who gave my pet the exam very gentle, kind and patience. They will be my new center to go to from now on. Thank you Pet Medical Center

I would have to say that it is difficult to find a good veterinary practice where as a customer you feel completely comfortable. I took my cat to this practice and was pretty satisfied with the doctors and staff. Today I had to take my cat to be euthanized. I am extremely disappointed and upset about the experience. We scheduled an appointment and experienced disorganization from staff and being rushed like we were just a number. I was also given incorrect information about the euthanasia fee by staff prior to our appointment. I expressed my feelings to the office staff and I hope that they can take my feedback into consideration for customers that have to go through with this experience. I mistakenly thought that taking my cat to this office would be more comfortable for us even if I had to pay more, but I really don’t think that is the case. Once again, I’m very disappointed at Pet Medical Center & Spa for the negative experience at the end of my cat’s life.

Was in town for a reunion and need to take my dog to a day care place. She had a great time and the staff was very nice. Great price too.

Was referred here by another vet for a medical issue my puppy had. The vet was excellent and knowledgeable and literally examined my pooch from the tip of his nose to the tip of his tail and all points in between. Their vet techs and receptionists were super friendly, even on the phone and called me back within a reasonable amount of time with answers to my questions.
They have earned a loyal customer here.

I was very happy with the VIP Suite that we booked when boarding our dog. I loved being able to see her on the pet cam while we were away. All the services included is a real bargain! I spoke with some of my coworkers and they paid more elsewhere and got less for their money. You can tell the staff there really loves animals and will care for your pet like it’s their own. Plus, I feel comfortable that it’s a veterinary office also, in case there was a problem she’s right there. I’m a loyal customer.

This is a very nice and well appointed clinic with a friendly staff, we recently boarded our dog there and he was treated very well for a reasonable price.

I’ve been taking my cats here for probably around 10 years. Although the staff was a little iffy when they first opened, they have since come a long way and I’ve always gotten good customer service for the past several years.
Their boarding is also good and reasonably priced. I board both my cats at least one every year for several days and there have never been any problems. So while I hate leaving them, I trust them with caring for them.
The only reason they got 4 stars is because they tend to be a little pricier than most and often are quick to order a lot of tests and tend to add what other vets would probably consider unnecessary expenses to procedures.

As a health professional, I know good doctors.
I have been 2 vets at this office— and I would highly recommend Dr. Johnston. I even took my dad along to the visit, and he ‘s a physician, and he even say how and what Dr. Johnston say/​explains diagnosis and treatment— that she’s an excellent doctor. If you have cats, I would definitely go to her.
Also, I would request Jesse the Vet Tech— she handles the cats really well.
On my other visit– I had the other Vet (whom I won’t name)— she seems to overdiagnose (which some people could say is good)… and the tech I had didn’t seem to be comfortable with cats under duress (like shaving the cat) because she came back and she couldn’t do it bc he ‘s crying. Uh hello — - but he needs it bc he has an infection!
But if you go, Johnston and Jesse are the bomb, and it’s worth it

Have been bringing my animals here since it was Pet Medical Center on First & Bullard and it was only Dr Dumar. Yes it’s pricey, but I also believe that you get what you pay for and they treat your animal as if it was their own. If your human child was going to go under anesthesia, your doctor would request bloodwork to be done prior to make sure it is safe to perform the surgery … so do the vets at Pet Medical Center. If your human child were to have surgery they would get fluids during the procedure to keep them hydrated and help maintain their blood pressure … so would your pet having surgery at Pet Medical Center.
Drs Dumar, Johnston, and Whala are really great. Very kind and attentive. The staff at the front desk are very friendly and customer service oriented. The vet techs are really good as well … super friendly and knowledgeable.
About 4 yrs ago I had to put down 2 of my cats within two months of each other. This was my first encounter with Dr Whala. She seemed very concerned and attentive to my cat while providing me with as much information as possible so that I could make informed decisions. Unfortunately, I had to put my cat down. Shortly thereafter, my other cat had the same symptoms/​issues … poor dental health = liver issues, etc. Decided to not put my second sick kitty through all what the other had been through. Ended up having to put him down too when it was obvious that he was uncomfortable and in pain. Both cats were older … 15 and 13 yrs old. Dr Whala was with me throughout both sick kitties and was very good.
I like all 3 of the vets there, but prefer Dr Whala based on my personal experiences with her in the last 4 yrs.
Recently have seen vet tech Jamie for my new kitten’s appointments and really like her a lot.

Used to take my animals here.
They were very expensive and always wanted to do labs, etc. It seems like a simple visit would soon become a $ 200 – 300 visit.
Took my dog there for a certain issue. They took biopsies, blood work, etc, yet they never could figure out what was wrong with my dog.
The vets and other staff were friendly enough, but they never were able to figure out how to treat my dog.
$ 2000 later, I moved onto a new vet.
Staff was friendly, but they are way to expensive.