Paul Evert’s Rv Country

Had emergency stop with a problem with our trailer on our road trip. They got right on it, diagnosed the problem and we are on our way. All in under an hour.
Service tech was friendly and awesome

Boy it sure doesn’t surprise me that these guys only have a 2 star rating! Words that come to mind: used car salesmen/​shysters/​con artists/liars/frauds…and I could go on.
Deal with these jagoffs at your own peril!!!

Customer service was great in the beginning until we decided to continue to shop for the best deal. The sales guy was mad at us & was so rude. Unprofessional!!! definitely won’t go back to purchase when the time comes!

Came in for a part for my 5^th wheel trailer sewage system. The beautiful lady at the parts counter found my part in about 30 seconds. Total cost $ 11. Camping World spent 45 minutes couldn’t find the part.

These guys are the proverbial used car dealers!
Just looked at a used 2006 Monaco Signature. Paul Evert’s has it priced at $ 339,000! This is $ 150,000 more than most 2006 models and even $ 100k over the next highest priced 2006 Signature.
I really hope the customer service is great because for $ 150,000 it better be!
It’s really hard to understand how a place like this stays in business.

I had an ok experience with these gentlemen at an rv show in Reno. They were very helpful and one of the few that could actually put the deal together we wanted. if you are in the market for a new RV remember very few if any in a decent price range are quality. We have found out he hard way too as we are working on our second RV. We absolutely hate our RV we purchased from DeMartini RV in Grass Valley… Now those guys are crooks.
The RV industry is one industry I could never work in. All the RV’s made are pieces of shite” to quote the owner of DeMartini. interesting… the guy has built an empire off shite in Northern California. it would be hard to give good quality service in a industry that just doesnt care about their products or their customers. I have had terrible experience with Thor as well… The Worst! I wouldnt want anything made by them but unfortunately they make 90 percent of the rigs out there.

Customer service is second to none!!! Duane was so patient and kind. We wont go anywhere else to buy an rv!!!

Took a month to finally put this up. Went by with my wife to purchase a new trailer. Was met by a very nice salesman from Honduras I think. Drove us around a golf cart and showed us around until we picked a $ 26 000 Jayco. Very happy and excited about what we picked. Put $ 300 down meanwhile we went to get our loan approved through our bank. Noticed every other person there ignoring us through the whole ordeal. Including the pretty gal in the front. A few days later we had our check in hand to go turn in to Paul Everts. My wife made a phone call and one of the finance managers was extremely rude to my wife. She asked a simple question about if we could take off the old stabilizer and put it on the new one. They treated her like she was stupid. My wife was so upset and did not want to go back there so we decided to go to RV Outlet and purchased one that same day. Same price for a larger trailer and same bells and whistles. We ended up going back that day to Paul Everts to get our deposit back and spoke to Julian another finance manager. We told him the situation and was not apologetic at all and I also mentioned all the bad reviews I read on Unilocal.He told me that doesn’t mean anything. WHAT! Doesn’t mean anything really? Then he asked my wife so you are really doing this because of how you were treated by one guy? OMG! This guy is nuts. Doesn’t he know that all it takes is one person to mess everything up? Wow! Any ways I feel really bad for the really nice Honduras man. It wasn’t his fault that he’s surrounded by morons. Please anyone that reads this review… consider this a warning. Look somewhere else. These guys and gals here not only lost my business but also my nephew’s. He had actually already picked an RV at the same time and after I told him what had happened he also said SEE YA! Steer clear from here!

Happy with the toy hauler. But the range hood vent was broken we noticed it when we got it home 100 miles away we had to take trailer back on some other items they looked at the vent said you can see where the door slammed into it I’m assuming on there lot. They would not replace it. I just order one it cost me $ 12.95 really guys you could not replace it to save a good reputation or get a good referral from us. That’s pretty sad :(

I was very pleased with my purchase experience. I worked with Jerry and Pat and they went thru all the options available to me, they even pulled up the unit we came back to look at and plugged it in to cool it off for us on the 100 degree Sunday. They gave me a best and final price which included all the extras I had requested.

I’d give zero stars if possible! Awful purchasing experience. Avoid this place at all cost, unless you enjoy bad service, inflated prices and pushy sales people. Consider yourself warned!

The worst customer service ever! Bought a brand new $ 25,000 trailer. The first trip the week we got it we noted the bathroom was leaking water and the roof was leaking. The service depart was extremely rude, tried to tell us it wasn’t water damage but heat damage. Heat damage in 80 degree weather? Then when we took it in he decided we were right and it was water damage. The told us it would take a while to fix it because they had so many trailers in front of us (shows the quality of trailers they sale!) everyone there from sales to service has a huge chip on their shoulder! Absolutely no customer service skills! Make the drive to a different city to purchase an RV, wouldn’t recommend Paul everts to my enemies!

In Seattle and was trying to make a deal from here. We were driving down to pick it up with cash in hand. The idiots, after dealing with them all day, dropped the deal and told us the trailer we wanted was sold. Earlier that day they told me it had been on their lot for 380 days. Seemed really interesting that all the sudden the trailer was gone right before I was going to give them a deposit to hold it until I could get down there. Being in sales myself this is definitely not the way to make a sale. We didn’t even negotiate price. We were paying sticker price and they dropped the ball.

Go elsewhere! This dealer and its employees are terrible hence so many negative reviews. They do it to themselves. No customer service, they just want to sell sell sell NOW! They tried to hard close us on what was supposed to be a good deal. Went to their competitor and found better deals and customer service.

Came here to look at possibly a future trailer and it was a mistake I should of went with my Unilocal gut feeling and never came here, the sales guy was a very janky/​shady guy and after all his antics to try to sell us something he asks us for a number for maybe a later phone call just a reminder I was like well ok in about a year I plan on buying because now it’s just me looking and doing some homework because this will be my first trailer. This fool calls me a week later ARE U FN SERIOUS!!! What a dick! Ya im out never again

We had the worst experience of our lives trying to deal with these people. Avoid them at all costs. They are totally dishonest and we could not buy from them.

I have been to many RV retailers, but at Paul Evert’s RV Country I received a warm welcome and great assistance on the RV of my choice. The salesperson named Cam had a good and active personality and offered water. He was very detailed with the information he provided in the tour around the dealership. I recommend this place to anyone in the market.

Do yourself a favor and go elsewhere. The RV we bought didn’t even have all the things stated. Drip tray from fridge missing. Bought as new and I am very disappointed in the way they do business.

BEWARE!
My wife and I went to Paul Evert’s to look and potentially purchase a used travel trailer. After looking at a few models, we found a used 2014 trailer we liked, so we asked the salesman what the price is and was told 22K. That really peaked our interested. The unit was used but was still practically brand new. Once we got into the sales office, I asked again what the price was. This time the salesman looked at a sheet of paper and said the unit was 29K. My wife and I both looked at each other and said «I thought it was 22K». I asked the sales man the same question, «I thought it was 22K». The salesman said it is actually 29K. I told him that I didn’t think the trailer was in our budget any longer… now the negotiation started.
Being a first time RV buyer, I didn’t know the ropes (so-​to-​speak). Soon the head finance guy came in, and after going back and forth with him, we negotiated a price, interest rate, etc… he then had my call the lender he wanted us to go through to work the financing for the trailer. I thought this was odd, since in the past when I have purchased a car, the dealership always does the paperwork and numbers, etc… for the financing. But, not knowning any better, I called… Lucky for us USAA loan department was already closed and I had to wait until Monday to apply. Evert’s wanted us to use USAA, as they had the interest rate and terms we had negotiated for the price we wanted to pay.
Monday morning came, I called USAA, we ended up qualifying for a loan, just not the terms Evert’s was wanting us to get. This turned out to be a great thing.
I called Evert’s when they opened and explained to the finance guy the issue, and he said «Ok, let me see if I can find someone else to finance through and get you locked in, I’ll call you back. While waiting for his return called, I decide to go to «Magic Touch RV» in Tulare… wow… what a difference in prices. And… since I was already qualified for a loan, I ended up purchasing a brand new 2015 trailer that was 9K cheaper, has more features, lighter, and larger then the one we liked at Paul Evert’s.
I feel Paul Evert’s changed the price on us once in the sales office because they knew we were interested in the trailer… a lot… Clearly their prices are much higher then other places.
I caution everyone I know interested in buying to NOT GO TO PAUL EVERT’S… BEWARE!

Wow. Just now looked at the reviews for here. It’s a good thing we didn’t buy hardly anything in here. Their customer service was really bad, no service dept opened on a Saturday or anyone there to help with lots of questions we needed. The lady that helped us didn’t seem to happy to be there. I called the day before to find out what times they were opened on Friday, and they told its the wrong time for the parts dept. We were too late and had to come back yesterday. Plus when I originally called on Thursday about a wireless brake controllers, they quoted me the wrong price on them. $ 400. When we stopped in yesterday, it was over $ 500! They seemed expensive on every thing they had in there. We looked at a huge rv here. Omg, I had no idea they are expensive as a buying a home. $ 360K. It was nice, but not for the price.
Skip this place and go to Camping World next door. Check out my review I just posted on Camping World. After looking at the article a reviewer posted here, sounds like shady sh**. And I have a feeling Camping World will be buying rv country out in the future.