Palm Lakes

Moved here in May’14 after I finished school. Have had a pleasant experience so far. My parents who were visiting me right after I moved in absolutely loved the place. Dad was so happy on his morning walks with all the trees and landscaping at its full bloom. His words regarding maintenance were «The rent is almost worth Frank’s services»! The managers are helpful with complaints around the house. Four stars just because the place can do better, new carpeting and paint touch ups would be nice!
Another suggestion would be online rent payment option… would be sooo helpful!
Bottom line: if you want a decent place at a decent price then this is much better than others!

After all the months of high bills and no answers they finally replaced our AC unit. We’ve had the new unit for a couple weeks and our bill is already only a fraction of what it had been. They said that both repair services said that the AC was working but they decided to replace it because they «value us as residents». I’m not entirely sure I believe all that, and I felt put off, condescended to, and placated pretty much the whole time, excluding the treatment we received from the on site maintenance manager and one office assistant.
As a whole, we do enjoy living here and will most likely continue to live here for some time. It’s definitely not 5 stars, but with the new unit it’s probably worth 4.
If I were pickier about floor plans I would only give them 3 stars. I have a 2 bedroom 1 bath apartment. the kitchen is tiny and the dining room is really just a tiny hallway from the kitchen to the living room. That is probably what will eventually make me want to move.

This was the first apt that I lived in. Overall the place and location was decent but management was poor. They were friendly while I was a tenet there but very unprofessional and rude when I moved out after getting married. There was a few issues which I have brought up with management such as noisy neighbors who were drunk or blasting their music off at night and safety. But those issues were tolerable. But bug me the most was the moving out. The walk through upon leaving the place was ok but needed a few things to be repair which was fine. But seriously, I was charge for every little things including things that I was told during the exit walk through that it was fine. And to make it worse, I never even got an voicemail mail to me about the amount that I owe for the cleaning and repair until a collection agency contacted me 4 months later over $ 200 amount that I owe palm lakes for it. This was the first time I even got a notice. I would think that considering I pay my rent on time, comply with all the regulations and rules and was a good tenet, I would expect at least an invoice or follow up courtesy call but apparently this was too much to ask of management. When I called management regarding it, they totally ignore my concerns and questions. Well I learn I won’t be returning back to this apartment complexes.

Just got my Unilocal app and was curious about my old complex so I looked it up… I have to address the review I saw about them «thieving» cars and other complaints. I lived there from 2003 – 2009 and never had any of these problems. If you park where your car doesn’t belong, yes, they tow it and I’m glad. A few times after coming home after a long day’s work I had to wait for some jerk to get his car out of my parking. Do you know how frustrating that is? As for the painting… Any time they did any sort of improvement they always sent a note out in advance so you could move your stuff or prepare. I wouldn’t want to live in a place that never worked on the building. And lastly, let me tell you about how they handled a neighbor I had. They lived upstairs from me and would invite friends to party. At first I didn’t mind because it was saturday nights mostly. Then on one Tuesday night they cranked up the music and kept me up on a work night till 4 am. I complained. About a week later, same thing on a weeknight. This time they sent not only a notice, but fined them. The third time, they were gone, and I got my sleep back. One time in 6 ½ years i was late with rent because we had to put down a huge deposit on our house, so they didnt even charge me the late fee. The point is. If you want to live in a nice community, rules are necessary for everyone’s comfort. If I ever needed to move from where I am now I would definitely move back in there. I only left because I got married and moved, otherwise I would have still been there. Loved it.

This is the first apt we’ve lived in since moving to Fresno. We’ve had an overall pleasant experience since being here. The management is friendly and anytime we need any maintenance or repairs done it gets done quickly (either the same day or the next day) It’s a really big apt complex though, and only has one weight room so it’s a far walk depending on what part you live in. There are two pools (along with hot tubs/​spas), multiple laundry rooms and a tanning room as well. I don’t tan (obviously) but it’s a cool amenity to have available for those that do. They also usually have some sort of move-​in special; I remember we got $ 500 off our 1^st months rent. The landscaping is absolutely beautiful (the gardeners and landscapers are there every wed morning). It’s so nice to live in an apt complex that isnt all concrete and shades of boring tan. it’s a gated community, the apts are roomy and reasonably priced, pet-​friendly, there are washer/​dryer hookups in each unit, and there is security available at all hours. The bathrooms are also a nice, larger than average size. There are no «his and hers» sinks though. Pest control is also available for you upon request every week.
The main reason im giving it 4 stars instead of 5 is for a couple of reasons. The closet space is terrible. Me and my husband have our clothes in two separate rooms and we have about the average amount of clothes that other people have. It’s inconvenient and just really small-​spaced. The cooling/​heating systems work well but are quite loud. The thermostats are old school (non-​digital) and need to be updated – badly! The kitchen cabinet space is also limited so if you like to cook and have many appliances then the cabinet and counter space will really turn you off. Parking is also tight and limited. They have parking garages but not for everyone; there is a waiting list so good luck with getting your own garage. Other than that, you’ll at least get one stall. Not a ton of parking available for guests. Late rent is anything paid past the 3^rd of each month and is 10% of your rent, no ifs ands or buts. I was late once and one good thing is that the managers don’t hassle you about it or anything – you tell them when you’ll be able to pay it, you get charged the late fee, and you’re pretty much ok after that.
This is a good place to stay and is one of the more recommended and preferred apartment complexes in the Clovis area. When my husband and I were apt hunting and told the other places some of the other apartments we were looking at they had mouthfuls to say and plenty of poor reviews they’d heard, but when we mentioned Palm Lakes they were speechless and had nothing negative to say, which spoke volumes to us and greatly influenced our decision to move in.