Me-N-Ed’s Pizzeria

This me & eds is close to my neighborhood so we usually have delivery but we were celebrating a birthday so we went in to dine. We ordered several pizza’s and they came out quickly. No one came out to clean tables so I had to clean a long table myself. Also, there was a homeless lady at a table next to us; asleep… ok? So yea…

Seriously?! This place is a f*@&ing joke! I ordered a garlic chicken pizza. and my pizza had no chicken. Waited an hour for this shit? Because it was an online order I had to wait longer. that’s complete bs! Wish I could give this place no stars. It’s making pizza. not rocket science. Never coming back here.

Came here to eat with my family. The guy at the counter was glad to take the order. We ordered 3 pizzas and 1 salad. Took them 30 minutes to make 2 of them, 45 minutes for the 3^rd. The salad took another 10 minutes. WTF is going on here? The pizzas had 3 inches of crust all around. Hair in one of them. Not coming back here again. When I go to restaurants I look up at the ceilings, that’s the first sign of a dirty restaurant. Service really sucks here.

Never had an issue with Me N Eds pizzas in general until I came to pick up my order at this particular location. While paying for my pizza at the register I witnessed a roach crawling across the same counter top. I’d definitely prefer if my pizza ingredients wasn’t mixed with roaches. Just saying. That s**t is effin disgusting. And the place itself does not look well kept. I like Me N Eds but this is my first and last time ordering from this location.

Ordered two pizzas and provided instruction requesting they both be crispy. They told us they would be ready in 50 minutes. We arrived 50 minutes later and still waited an additional 10 minutes, only to later find out they had been sitting on top of the oven. We got home and opened the box to find floppy pizza. I called to complain and got placed on hold. Two people picked up the phone requesting to make my order. No organization. Manager later picked up the phone and did not introduce herself then questioned me when I explained the quality of their product. She asked, «What do you want us to do? I requested that next time she answer the phone she introduce herself.

Decent food, but they don’t train their staff well. We called in our order and were told to expect a 45 minute wait, an hour and 15 minutes later 3 of our 4 pizzas had been sitting on the counter for 20 minutes (and were cold), and they were still «waiting on one pizza.» Person after person came in and ordered and got their pizzas. After another 10 minutes we inquired again, and had the 4 pizzas shoved into our hands without ceremony. After asking to speak with the manager we were reimbursed for half our order. We won’t be back.

Service is poor and your pizza is always wrong. The wait time is ridiculous. There are many me n eds don’t waste your time going here. The management does not care. If you have 2 hours to spare and don’t care if they mess up a simple pepperoni pizza then this is your gem.

This has to be the worst of me and Ed’s location I have ever been to. I have gone on several occasions within a couple of years time.
The first time I went I place my order before going into the restaurant and waited 30 minutes for the pizza to be done I ran into Vons to get a soda and then to me n eds to pick up my pizza maybe 40 minutes after I called I go to the counter and ask if my pizzas ready they look for my order and they forgot to start my order. I was told they’d put it in next and it would be a 15 min wait. That ended up being a 30 min wait. On top of the 40 mins I already waited.
2^nd time (a year later)
I placed my order at the counter and got half pepperoni & olives and half pepperoni and sausage waited 35 minutes quoted for the time for the pizza to be ready when into Von’s did a little shopping came back around 40 minutes later and I was told my pizza had not got into the oven yet because their sausage was frozen and they had to let it thaw out. My pizza was put out on the counter uncooked waiting for the sausage to thaw out while the other toppings and Doe was sitting on the one counter. Even after the sausage was thawed out I was quoted another 40 minutes waiting period for it to get cooked since they were busy.
3^rd time (yesterday October 28)
With a joke before I even walked into this restaurant I was joking hopefully they will get the order right this time and on time. I walked into me and Ed’s at noon I went and ordered a timed delivery for 5 PM for just a plain large pepperoni to be the delivered at 5 PM to my house for my babysitter. I get a call at 5:55 that my pizza has not left for delivery and it has not even been cooked yet. I made this time delivery at noon and they said they were too busy for it to get sent out at 5. The pizza finally arrived at my house at 7:05! This was very saddening to me that even with five hour notice they still could not even get my order on time!!! this was very disappointing and the last straw I will never coming to this location ever again
I do not understand how this manager still has a job at this location after reading all these terrible complaints and receiving nothing but terrible service every single time I walk into the store. This manager needs to be fired or retrained to learn how to do his job correct this is such a waste of time don’t bother coming here!

With Me n’eds I can literally say I witnessed this restaurants fall from grace. A long time ago in Fresno Me n’eds was THE pizza place in the central valley and THE place to get your slice of happiness. But frankly in recent years that has all changed as the quality of this restaurant has completely gone down.
They used to deliver your pizza is piping hot and now they’re delivered Luke warm or cold. Which is so interesting to me because I literally live a two-​minute drive away from the restaurant. On my last experience with me in Me n ed’s I thought that I would alleviate the problem and call in my order ahead of time and then go pick it up. This approach did nothing to rectify the situation. When I arrived my food was not done so I decided to walk next-​door to Vons to a grab soda rather than paying for an overpriced 2 liter.
I informed the girl at the counter that I was stepping out but will be back to pick up my order to which I was met with complete and utter indifference and an eye roll. When I got back my pizza was ready but to my surprise it was still little warm although it had «just finished cooking». I highly doubt it.
I also hate to but have to point out that the inside of the restaurant was gross. Not only did they have the mill that they put at the bottom of the cross sprawled all over the ground and brush into several piles in the kitchen area but the tables did not look like they had their white down in hours. Luckily I did not eat at the restaurant as a matter of fact because I no longer wanted my pizza we went out and ordered subs for dinner.
It’s unfortunate that this restaurant which was a joy is part of my childhood has fallen so far from Grace. I just hope that whatever downward trend there on they can turn things around before it’s too late.
For now I think I’ll keep my distance from Me n’eds until I hear they’ve turned things around I’ll save my hard earned dollars.

I love Me n Eds pizza, but this location has very poor customer service. They completely overlooked my order and didn’t even apologize for the inconvenience. I understand things happen, but when you’re in this industry, you need to have good customer service. I have been waiting 15 minutes for them to bake my pizza, a whole hour after I called and ordered it. Not how I wanted to spend my time. And they didn’t even acknowledge their mistake. I will not be back.

disappointed. Any time we order me n eds we ask for light sauce. I know what light sauce is, this was far from it. On top of that the pizza wasn’t cooked right. The cheese was burnt & didn’t look like cheese. One pizza was so bad they offered to give it to us for free and cook another one. I declined the free one and waited for another pizza. This is the 3^rd time in a row coming here where the pizza needed to be re-​made. I’ll be returning to this location again but not any time soon. Hope the crew gets it down when I come back cause I’ve had the best pizza from here before and know the potential. **UPDATE** look at this pic of the pizza below from the kings location. After that look at my review from the me n eds on Ventura-​location. That’s the way a pizza should look! Not like this one below.

DISGUSTING! Ate here a year ago and it was filthy but hell i needed pizza and i was next door getting groceries.
Came in last week to get a gift card and thought i would order a small pizza to go. HAD FORGOTTEN this was the WORST me-​n-​eds location EVER. Asked for card, three employees went in back to find them, eventually they came back and had found them… they said they only take cash for the gift cards… no other Me-​N-​Eds has that policy, no sale.
As they were hunting for cards had all the time needed to remember this place and see the same filth from a year ago. Employees milling about everywhere, but no one cleaning anything. They keep a pile of raw pizza doughs AT THE CASH REGISTER. WHEN YOU PAY THE SAME EMPLOYEE TAKES THE ONE FROM THE TOP, and starts your pizza… prep table, money table, whatever. HOW LONG HAS THAT PILE OF RAW DOUGH BEEN LAYING THERE?
I have never seen any pizza place this gross. Me-​n-​eds obviously has NO inspectors making sure their name is protected.
NO NO NO NO NO! HELL NO!

Tom and John,
As a little background I have lived in the valley my
entire life and have eaten at Me n Eds on more than a regular basis.
Back on April 21^st we ordered for pickup and they told us 30 minutes. My wife got there in 30 minutes and had to sit in the lobby for an hour while she waited for our pizza to finally be made (large pepperoni with easy sauce). Due to the long wait, she was told that we would have a pizza on credit for our next time.
This leads me to last evening, May 22, 2015, we ordered a pizza for our credit at 5:30 pm. This was placed as delivery and we were told that it should be delivered within an hour and fifteen minutes. I ended up calling again at 7:15 pm explaining we had not received our pizza yet. The gentleman that answered mentioned that he remembered making our pizza and said if we did not receive it in 10 minutes to call back and speak to the manager, Mike. Our pizza had not shown so once again I called. Mike explained the delivery driver that was supposed to deliver our pizza had already completed his run and was sent on a new one. He then mentioned he would have another one made and delivered immediately. We didn’t receive this immediate pizza until 8:15.
This is unacceptable for a location to take 3 hours on a pizza and have it delivered to a home not 10 minutes away. I have never had such bad of service anywhere I have been, especially when this order was supposed to make up for the pathetic service the previous time. Needless to say I will never order from this Me N Eds again and I do plan to steer clear of any other location as well.
Sincerely,
An extremely disgruntled customer.

Best pizza, best people and best location I’ve been to. The people who work here treat me like a friend and always make sure I’m taken care of.

Is the service here ever decent? Always a wait, even after I confirmed wait times 25 – 30 minutes. 35 minutes later it’s only 6 minutes from being done. And I’m the only muckerfuther in the place.
Good pizza, shitty service, and this pizza is undercooked. Only 42 minutes. Not worth the 12 minutes of my life I wasted

Terrible customer service. Took 45 minutes for my calzone that was to go… Never coming back.

3 hours i waited for my delivery. i was quoted 1 hour when i called after 2 hours they said it was almost here. So when it did arrive i told them to take it back i don’t want old cold pizza. I will never order from there again

This review discusses the service, only. I love the pizza at all locations!
The wait! Their time quotes are grossly inaccurate. This seems to be business as usual since during my 70-​minute wait time (quoted 45 minutes), the staff seemed to be regularly apologizing to customers. The staff seems pretty unhappy – no communication behind the counter. I’m not sure why the horrible service, but my recommendation is to find another Me-n-Ed’s location. They have restaurants in every neighborhood, and I know they’re not all bad.

Bad experience all around. Here’s a quick list.
Excessive wait time
Bad service
Pizza looks horrible will not eat.
Will not return, thanks for ruining my dinner.

The pizza of my childhood and teen years (yes, I am a Fresnan). Every time I head home to visit the parents, I demand a Me-N-Ed’s meal at some point. And the pizza has to have the mushrooms – I think they are canned ones – or it isn’t a true Me-N-Ed’s trip.
The crust is nice and crisp yet slightly doughy and bubbly.
If I could just have a Me-N-Ed’s here in San Francisco, life would be complete. But I guess I have to have something to look forward to in my hometown.