I called up Linkus because they were the only people in town who would do a non-contract Dish Network package for me. I called up on Tuesday and spoke with a very nice lady and talked about prices, options, etc. I decided to go for it and set up an appointment for the following Saturday afternoon. She then gave me some good advice about dealing with Dish Network and some of the things they might try to pull to rope me in to a contract, which I found to be pretty useful advice. The day of my appointment came and I got a call asking if they could reschedule for the next day, to which I told them I couldn’t be there the following day. They said that was fine and they would be out at the window they had given me, and sure enough they were. There was no canceling my appointment like the last person had happen to them. The installer was a young kid who seemed like he had just started out in the business, but he was friendly and we chatted a bit as he was installing everything. After some surveying the area around my house he installed the dish and ran a totally new cable to my bedroom, and then hooked everything up. All in all it was a pretty painless experience, and I would definitely use them again in the future should the need ever arise.
Jason B.
Classificação do local: 1 Redwood City, CA
They are a contract installer for dish network. I had an appointment with them to do an installation on a wednesday before thanksgiving. I waited at home ALL day, and then their dispatcher called at 4:00 and said that the tech didn’t have the switch that would be needed, and that the next time they could come out was the following Monday. You would think that he would have left the warehouse with the right equipment? I asked her to send the tech anyway, that I would provide the switch, but she refused. She also refused to let me speak to a supervisor. It was pretty clear talking to them that their tech wanted to go home early or was running late, and they didn’t want to keep the appointment. Instead of being honest, they wasted my entire day. Shame on Linkus!