I’ve been coming here for about a year, and the staff is always genuinely friendly, and they even manage to fit me in when I come early. I have never had to wait for more than a minute for my scheduled appointment time. Several years ago I had braces from another orthodontist… the staff at the other ortho. office was definitely not as friendly, and I always had to wait at least 20 minutes after my scheduled appointment time to be seen. The whole reason I had to get braces again was because the first place didn’t do a very good job, and I was never really happy with the results. I am having a much better experience here.