Greyhound Bus Lines

Its a little less then what you should accept for a greyhound station. Very dirty, heavily vandalized, about two stars for customer service. I will avoid this dirty station in the future.

This place is messy. The woman’s bathroom is upstairs soon as you start walking up the stairs it feels like the heater is blasting and your getting close to hell and that’s exactly what you’ll find. A filthy bathroom toilets that haven’t been flushed in like 4 uses. Don’t bother to use the sink you’ll probably have cleaner hands if you avoid it .
This place is used as a transfer and rest stop but yet it doesn’t have a place to get warm food. Cold sandwich it is …

Not too bad. Actually pretty good compared to all the bad reviews.
Took the 2:25 am Fresno to LA arrive 7:15 am with three quick stops. The interior of Fresno Greyhound had sticky floors but clean though. Employees were not too cherry but it was expected from all the reviews. Security guard on duty.
Not too many people as we all had our bags in line and ready to go. Maybe 20 total? The bus was on time and we departed on time.
The driver was a «take charge» driver so he had everyone behaving pretty good.
The bus had electrical plugs and wifi and was clean. No strange odors or smells. (fyi the fowl smell between Kingsburg-​Tulare is from the milk diaries not the bus.)
I had a whole row all to myself till the one stop after Bakersfield so I had a nice nap. Plus I sat right behind the driver as I was traveling alone and wanted to be extra safe. At one time he even asked if I was too cold.
Los Angeles Greyhound had very pleasant employees. Gave me good instructions on how to catch my shuttle to LAX. Bathrooms were clean.
Overall if I can guarantee that all trips are like this one I would not mind traveling on Greyhound more often.
Hope this helps.

Horrible experience. The bus is not save at all, actually they don’t even have seat belt. The drivers don’t have the address of the bus stations. None of the bus that I take were from Greyhound, they just put u in a creppy bus and deal with that. It is the worst chose for tourists do Mega Bus or Armtrak trains.

I am currently on the 9:10am bus to LA from Fresno. It’s an express bus. I paid $ 20 but it would have been $ 16 has I bought my ticket earlier. They have free WiFi on the bus, faux leather seats and lots of legroom. I’m impressed. This is not the bus ride I remember from 10 years ago. I would have had my own row too but there lady next to me didn’t want to sit with a man. Oh well. At least she doesn’t smell like cigarettes unlike the men in the back of the bus.
Overall, a nice gentle ride where I can sleep and play on my phone. There is only one stop in Bakersfield and then straight on to Union Station. About 5hours, which is about how long it would’ve taken me had I driven myself and taken a lunch between Bakersfield and LA.

It is a bus station in the downtown area of Fresno. The men behind the counter were helpful to me and my daughter, but the bathrooms were yukky and you will get «pan handled» the whole time. My daughter actually gave someone her own apple when he said he needed money for food.
As my daughter is going off to college, we will be either using this bus station or the train station so will just be careful and pee elsewhere.

This GreyHound bus stop is really dirty and overcrowded.
The seats are metal lattice and very uncomfortable to sit in.
There is no clear pick-​up/​drop-​off area for multiple cars, which makes the parking lot get congested.
The staff always seems to be in a bad mood.
UPDATE: They got new automated ticket counters, which makes the long lines move a little faster.

OMG this place sucks! So does Greyhound! Call this # 559−268−1829, no one ever answers! I bought a ticket for my son online, I paid an 18.00 fee for him to pick it up with a confirmation # and password. Nope won’t give him his ticket cause he is not me! No shit it’s not me and why I paid 18.00 more. Can’t get a live person on 3 different telephone lines, when I do finally get a live person they refer to the other 2 lines no one answers! What a cluster f _​_​_​!

Okay normally I have nothing good to say about Greyhound… at all. but they have definitely redeemed themselves a little. The shiny new blue buses have fuggin wifi it was soooooooo nice to be able to waste time on my iPad watching YouTube or playing games and being able to check in. They definitely need to work on at least telling people what’s going on if a bus is an hour or more late… especially if it’s 1:45 AM and your bus is and hour late. At least come tell us what the new ETA is since in my case I had to inform my ride what time I was going to arrive now as opposed what I originally thought. The stations are still crap, they smell like pee and b.o. always and way overpriced station food, if the area is safe where you stop look for a Mcdonalds or something. If you want to travel cheap and don’t mind a long ride go Amtrak instead. In this case I just did’t have time to take a 13 hour train ride, and I just hate flying. If all the buses are eventually the shiny new blue ones ohhhhh boy they have my business every now and then. Thus 3 stars as opposed to negative 5 since the blue buses are way sick but the stations and layovers still suck.