Golden 1 Credit Union

Well the other ratings seem high and my couple of experiences here left me uneasy. From opening my accounts to my most recent experience And so I go too cash in my pennies at Golden One. They have a machine and if your a member they want 5% and non member 9%. So I do my pennies get the receipt and go to the teller. And let me tell you their smiles would bring in sailors from oceans away (sarcasm). So I tell her I have an account. She wants my SSN or account number and Photo ID. Now we are not talking thousands of dollars here. $ 24.69 to be exact plus they get $ 1.25 from me putting my pennies in their machine. If I say I have an account and show them photo ID why isn’t that good enough. I mean they already have my money in their coin machine. It’s not like I’m taking money out of an account. THEY ALREADY HAVE MY MONEY. She says to me «you want this in cash correct» I was like yeah I am definitely not putting it in this bank for sure. I’m afraid you won’t give it back to me. Why would I go to the machine, have them charge me 5% and then deposit in my account. That would mean you are charging me to deposit my own money in my own account. Crazy.

Switched my accounts here from a smaller credit union. I am amazed with how much Golden 1 has to offer. First off, my experience started great. There was no wait time to open my accounts. The banker educated me on how Golden 1 compares to other credit unions and banks. There is no pressure or sales pitch. Everything here just makes sense. I’m glad I do business here now.

Always friendly at this location. They usually have complementary coffee. They are usually not very crowded and the service is very quick.
I will not go back to any for profit big bank again.