Fidelity National Title Co

If you want accurate title work done this is not the office to use. The first problem I had with this office occurred in 2005 when I bought a property and this office handled the escrow and title work. The Grant Deed was recorded with the incorrect Legal Description so the wrong property was transferred to our name so FNT basically granted someone else’s property to us and did not grant us the property we paid for. Being that it was a cash transaction we had a large exposure to loose all of our money. Fortunately the Assessor caught the error and we were able to find the seller and fix the problem 3 years later. My second poor experience is an ongoing one where Lorena can’t seem to get the Settlement statement to match the Purchase Contract and to have all of the required transfer fees included. The Settlement Statement has already been revised 4 times and is still not correct and my sale has been delayed twice because of these errors. We lost an entire month because a simple validation of matching the Purchase Contract to title was not done and now we are rushing to get a Grant Deed recorded to fix it. The office also did not include a mandatory transfer fee that fortunately I caught when reading the prelim (which took two weeks to deliver)

Kudos to both Kris and Lorena for their outstanding customer service! They were always available and quick to respond to our inquiries. In addition, they were very gracious and accomodating when we needed to make some major last minute changes in our escrow. A huge plus is their extensive experience in 1031 Exchanges! Thank you both!