D & K Towing

worst service ever!
took 45 minutes for them to call me back for aaa towing.
broke down in the mountains
no cell service
in the snow
all this after they had been told the size of the vehicle & accepted the job.
we wasted 2 hours with these jerks.

Thank you for your GREAT service! These guys really saved my life. After calling numerous towing services, these guys were the best by far! The price was very affordable… thank you for that! Best part was riding with style! Not your ordinary tow truck… this truck was a beauty! Thank you for treating my car with care. I can’t rave enough about this company! Thank you! Thank you!

They are a bunch of rude, corrupt jerks! 15.3 miles cost over $ 620.00 including «over charges» that they wouldn’t explain to AAA or us! The only person we interacted with there with the least bit of decency was the security guard, and he was careful not to act human in front of his boss. I will be informing AAA that we will cancel our membership before ever dealing with these people again. I would not only not recommend them, I think I will make it my business to spread the word, both online and through my community about how terrible they are. After my wife’s accident, she should not have to be worried about getting ripped off by the «service company» and that is exactly what happened. These unethical people are pushy, rude, and completely unacceptable. They should lose their AAA contract at the least, and should NEVER be the company called by DPS, since they will take every advantage of a person shaken up by a wreck, and once they have your car hooked up (even without your consent, while you are being treated by emergency personnel) you have no recourse!

If it was for me I would give –100 fuc**** stars! Worst towing company in all Fresno! They are super rude and have big attitude with you if you try explain something they start raising there voice at you and don’t say «oh my god» because that’s like pointing a gun at them. My mom got her truck towed for not having a seatbelt on and driving without a license. My mom called in the morning and asked what had to be done to get the truck and they said for my dad to call and just give permission for my mom to get it and that’s it. Well they lied because when my dad called and my sister translated for him they said no that they needed a notarized letter or hold harmless. The lady there was amazingly rude with us! Raising her voice when we were speaking nicely and pointing fingers was unnecessary. Saying «is it my fault your car is here? No right.» So me and my mom went to the Fresno police department, spoke to a officer who said all we need is for him to write a letter on his own and fax it to us with ID on letter and that’s all. & he also said that the towing company listens to what he says. So we did what was done by the officer and took it to the towing company at like 4:29 and said it wasn’t good enough for them. Seriously? The officer said to do that. I even told him that the officer said that what he says is what they do and he responded with «no, we don’t.» Point is with this experience is that they are really rude, have big attitude, ask questions that don’t concern them and also are racists that’s why if your car or anything is getting towed ask for someone else NOT them!

Absolutely horrible service.
They towed my car after an accident — did not even ask me where I wanted it towed. towed it to their facility and began charging overnight fee, did not let me know that they were AAA authorised.. By the time I found out where my car was, it was already 3 days. I called them on the phone, was give a location, and I offered to pay them over the phone for them to tow it back thru AAA, they wanted me to come there physically and pay them. I went over physically, they told me the car was somewhere else, and I had to go THERE — the next day. Meanwhile they kept adding up the charges.
When I finally called the next day to ask about coming over and making payments, I was told no one was available and they would call me back. I am not sure when anyone will call me back !
I have registered a complaint with BBB. Perhaps all of you should. This is the second time this company has overcharged. A few years ago, my car broke down on Target on Herndon/​Willow, and I called AAA to have the car towed to Herndon/​Blackstone. Instead of taking the direct route, I was given a merry go round route at the end of which they had a horrendous bill for me to pay, because we had exceeded the towing limit I had on AAA. No reason why he could not have gone straight on Herndon !!!
As I said, I have reported. Perhaps all others must report to BBB also. They do take action when a lot of people report.
M.

The actual tow service is fine but a 20 mile tow cost me $ 440.00.

This company tries to take advantage of you at the worst possible time. My son-​in-​law had a head on collision on his motorcycle. My daughter and I tried to pick up his bike while he was hospitalized. They only wanted payment by credit card from the registered owner not his spouse. (how could he do that? He was in the friggin hospital!) They also refused payment by debit from me, his father-​in-​law until I offered cash. Of course they would accept cash from anyone. They would not wait one minute after 5:00pm for my grief stricken daughter to return from the ATM with money to retrieve the bike. They seemed to be more interested in adding additional charges to the fee. For the driver to wait 10 minutes would have cost an additional $ 110! Don’t use this company. They’re minimum charges started at $ 400 just to pick the bike up off the street! After that it was $ 50/​day.