Chase Bank

Worst customer service that I’ve ever experienced at a chase branch. It doesn’t matter the hour, it seems that they never have enough tellers to help their customers. Whoever is the manager at this store should just check the video of the store and see how many people are in line each day… If you go inside there’s at least 15 – 20 minute waiting time to be helped at any teller window.

Looks like today is a busy day here at chase. There is a long line and I am waiting to talk to a banker about opening an account but there is no one here. I have 3 kids so my patience is high but I can’t speak for everyone. I’m okay waiting. This bank is neat and clean and the people look friensly. I don’t know about their rates or service yet but when I do I’ll update my review. There is coffee and water for those waiting. Nice comfy chairs as well. Light music in the background and everyone is using their «inside voices».
Basic checking account is $ 12/​month but the fee is waived if you have a direct deposit set up brining in at least $ 500/​month or a balance of $ 1,500 at all times. You need 2 forms of id to start an account like a drivers license and a social security, debit card or major credit card. They do that chip technology on their cards bow so you don’t actually have to slide your card, you can just scan it (at select stores only).
I got a lot of info and the person I sat with was nice to me. Thanks chase!