Central Valley Women’s Health Associates

Dr. Ikedilo was amazing. This was my first visit, and I was very pleased with quality of service. Dr. Ikedilo was extremely thorough and attentive to my presenting needs.

I have been a patient of Dr. Curry for 40 years. He is the most wonderful Doctor I have ever had and have NO complaints about him. Unfortunately, 2 years ago he joined this group and now he is retiring. I was leaving the country for 6 weeks and called and asked them to extend my prescription one month if I made an appointment for when I got back. They REFUSED! I have been on this medicine for 18 years and they cut me off cold turkey. They wouldn’t even give me one month worth of pills after I have been on it for 216 months. Really? It is Hormone replacement for menopause. Do they really want a menopausal old biddy with emotional issues on an international flight for 14 hours? I had to get them illegally from a hooker so I wouldn’t frighten the terrorists. They have lost a patient forever because some moron answered the phone and wouldn’t do her job. She said «I guess we could run it by Dr. Curry and see if he will approve it but he probably won’t.» like it was a big pain. I know he would have but at that point I just said screw it. If Bruce Jenner can get female hormones without a gynecological exam, why can’t I? I will NEVER go to a gynecologist again. I can get them on the internet, from a hooker, or just do without like my grandmother did before they invented them. The good news is I never have to endure that humiliating exam again. I would rather die than go through that. Thanks for nothing CVWHA!

Each and every time my wife has an appointment she has to wait at least 30 – 45 minutes if not more to be taken back and the office staff is not friendly. I never write bad reviews but our experience has been unacceptable. My time and my wife’s time is very valuable, and this business has no respect for that.

I love coming here everyone is so warm and welcoming

I am leaving a separate review for my doctor (Dr. Mason) elsewhere, as he is a 5-​star doctor and deserves a 5 star review.
This review is in regards to the office staff at CVWHA. I returned to Fresno and Dr. Mason was at his new location. The office staff (with the exclusion of Mary, the office manager, who has to iron things out for me consistently) is… I don’t know. On crack? It’s hard to tell. Let me explain…
As a returning patient, I asked specifically to see Dr. Mason. I waited an extra month, because I didn’t want to see the nurse practitioner– I needed an annual exam, and also wanted a referral to a specialist. I ended up calling to reschedule a few weeks before the appointment. And they did reschedule me: with the nurse practitioner. Without telling me. The NP was great, but unfortunately she couldn’t help me with my problem. When I got upset, I was told (by medical office staff, in their sassy red scrubs) that I could make another appointment with Dr. Mason-​and pay for it out of pocket.
Since I didn’t want to be charged for something that wasn’t MY error, I asked if Dr. Mason could call me or email me. I guess my records weren’t updated with my new phone number, so poor Dr. M. repeatedly called my old # and eventually gave up. I finally contacted the office, and thankfully got Mary, who unsnarled everything, and gave me the name of a specialist to be referred to.
Fast forward a month of so. I go to the specialist, give them the name of my primary care physician. They call CVWHA. CVWHA checks their records, see that (because of their original error) I didn’t see Dr. M, and tells them that I don’t have a referral. Specialist tells me that I will have to pay $ 800 because my insurance claim will be denied.
I call the office and ask for Mary. Mary is gone for the day. So I call my insurance company. THEY tell me they don’t know about this latest snafu, but they did end up denying the claim for the original messed up appointment. Because there were no insurance codes entered on the claim form submitted by the Dr.‘s office. They sent a request for the codes, and never heard back. And in the meantime, CVWHA has sent ME a bill for it. Once again, why rectify their mistake when I am financially on the hook for it?
That’s an insane amount of stress, frustration, and listening to hold music– mistakes from just ONE doctor’s visit, where I never even got to see the doctor!
Like I said before, Dr. M. is amazing, but his motley crew leaves a lot to be desired.

I have nothing but great things to say about this office. Dr. Mason is a true professional. He has always given me the time and attention that I require. I have been experiencing some very scary and abnormal symptoms for a person my age. Dr. Mason has done everything in his power to make me feel calm and reassured that everything is going to be ok. Several women in my family are also patients of Dr. Mason and they too have nothing but great things to say about him. The office is always clean, quiet and comfortable. The equipment is up to date. The staff is knowledgeable and friendly. I do have to wait in the waiting room for up to 30 minutes sometimes, but the wait is absolutely worth it when you are receiving the level of care that this office provides. I highly recommend Central Valley Women’s Health Associates to anyone reading this.

I have no complaint about the MD I saw in this office, my issue is with whoever calls or emails in refills to the store. Recently I spoke with this said person that I needed a refill & I must have the name brand due to an allergy to the generic. I had been taking the name brand for 3 months already after experiencing the allergy to the generic. She even clarified my last refill & my need for the same name brand. My husband picked up the RX at our local CVS where I’ve had every RX filled for the last 8 years. When I opened the store bag upon noticing they had filled the RX with the generic I immediately contacted CVS & they told me the office had been emailed them but with no indication of «no substitution». I then contacted the office only to hear the said person tell me that yes, it was emailed in without the instructions of no substitution. I asked if they had any name brand samples to get me through the month, I would be willing to drive 70 miles to their office to pick it up and she said no. Due to CA Law, CVS cannot accept the RX back, even though it is sealed in the box and sealed in a blister pack, which I would need to be Houdini to have the ability to open the medication without their knowledge! My frustration is that my insurance will not cover another refill for another month so I was told I could pay $ 130 if I’d like to fill it myself! Maybe I was expecting too much… but…since this was the Dr. office’s mistake I felt they should have gone out of their way to find samples of the name brand (which is how I was introduced to this medication, so yes, they do get samples). So, «Patient Beware»!!! At least this medication is not for a life saving issue, if so I’d probably be dead since I didn’t have the money to fill it on my own!

I didn’t have insurance, finally got some. I’m about 3 months along and now that I’m trying to get the prenatal care everyone is yelling at me to get, the doctors won’t take me as a patient? The receptionist said I was more than half way through my pregnancy? I’m so upset. If this is the staff this doctor Kelleen Bosch chooses to represent her, she’s a flat out moron.