DONOTSTAYHERE!!! If could give this place a half a star I could I go in the the front office to check in and the person that is supposed to be working at the front is upstairs vacuuming… No biggie but takes him a while to come down and now there is a line of people waiting for him to come downstairs. I tell him my name and that I am here to check in and give him my name, I.D. He says luckily you got here when you did we have one room left. Which I told him I had a reservation so he then proceeds to ask me my name again even tho my I. D is in his hand. Once that is all taken care of. We then proceed to our room. As we drive towards the end of the building we notice a lot of men hanging around this area no biggie just a little creepy. We then park. We Notice right in front of my car there is 4 rooms with all the doors and blinds open with women standing in the doors. Hmm suspicious. We continue onwards to our room. Finally get the door open the lock and handle was broken so it took some muscle. We open the door and the couch has huge holes in it and burn marks missing chunks of cushion. We close the door(and is doesn’t close much) the lights are not working. That took a minute to take care of. Once we put our stuff down we notice there are huge holes in the walls like someone got into a wrestling match, stains on the walls tissue stuffed in the holes to cover them up. We then get a call from the front desk saying he forgot to give us our complimentary breakfast coupon. Once it is received it is a voucher for the McDonald’s value breakfast next door… NOTHANKYOU! The water and the shower is dripping and it can’t be turned off. Come on we are in a drought get it fixed. There is someone else’s hair in the bed and on the pillows. And there was only one hand towel and one regular towel. I put my stuff down on the night stand and notice there is a mystery liquid clump on the night stand! So disgusting! I go outside to have a cigarette and notice there are multiple cars coming and going in and out of the rooms downstairs. Every 10 minutes there were new cars. I got the the point where I had to move my car away from this area because there was so much of a turn around for cars that if someone hit mine I would have to guess from 20+ cars of which hit mine. Now back to the people downstairs. ALLDAMNNIGHTTHEREWEREMENGOINGINANDOUTOFTHESEROOMS! These woman were selling themselves all night long. And their Pimp was upstairs watching over everything. Now the door to our room didn’t close very well so all night I can hear these people walking past and talking outside of our room all night. I DIDNOTFEELSAFE. These loud cars and loud people opening and closing of the doors all night long. Well I finally made it through the night. It is 7am and the girls from downstairs are now arguing about something. Extremely annoying now that I have been awake all night worried someone was going to break into our room. Grab our stuff and we run out of there. At check out I tell the man at the front desk there is some suspicious activity going on in the rooms underneath us. He smiles and says I hope u had a good stay. Which I then proceed to tell him we did not. He said okay goodbye. So quick some up. PROSTITUTION, DISGUSTINGROOMSANDHORRIBLESERVICE. I WOULDNOTRECOMMENDTHISPLACETOANYONE.
Jeana L.
Classificação do local: 1 Reno, NV
If I could give it 1.5 stars, I would. The extra half star for«service», if you could call it that. We checked in on 2÷14÷13 in room 206 having only checked the reviews and NOT knowing the city at all. Hindsight tells me I should have used AAA to check stats on this place. It’s run down, and on «Hooker-Drug Addict_Row» and butts up to a McDonalds that has a huge parking lot and a parade of cop cars that run thru ALLNIGHTLONG! FREEBREAKFASTCOUPONS… which, were advertised online as «Hot Continental Breakfast». What were they??? Two Coupons for McDonalds Value Breakfast Meals. «Oh Joy» Then, the one and only ice machine didn’t work. So what does the clerk do??? He runs across the parking lot with our ice bucket to the drive up window of the McDonald’s and asks for ice, gets it, comes back to us as we’re standing there incredulously watching this and says«Is that enough?» What do you say to that? I will say the rooms are spacious, though poorly appointed with the cheapest of soaps, towels, etc. The coffee cups aren’t individually wrapped so god-knows what has handled your coffee cup or water cup. I walked into what I thought looked to be a clean bathroom(and huge… with NO Jacuzzi Tub as advertised) and when I turned around I realized, I had left my footprints on the bathroom floor. HUH? Well, that means the CARPETWASFILTHY. Needless to say we stayed but never walked around without shoes. Our Fridge/Microwave didn’t work so the same clerk came up to tell us to switch rooms instead.(We didn’t, since the room he wanted us to switch to was two double beds instead of our non-smoking King) But he couldn’t move the fridge and get us another one… instead, my Significant Other had to offer to switch Fridge/microwaves himself. Pulling the He-Man thing at 11:00pm for our benefit and with no compensation from the front desk for the fact that we had to DOITOURSELVES! Ridiculous! Had we not had perishable food with us, it would have been no big deal… but come on… we couldn’t even get ICE in this place! The bed and pillows were ok. I never trust a comforter in a hotel, and after seeing the filth of the carpet on the bathroom floor, I pulled the comforter off entirely. The«mock thermostat» doesn’t run anything. It sits on the wall and might look good, but you have to manually control the vent/cooler/heater from the old school wall unit under the window. Oh and the«Free WiFi»…is actually McDonalds free wi-fi that you tap into. Talk about cheap and cheesy. My advice — Trust a chain hotel/motel in this city! Do NOT stay here!
Lorrie J.
Classificação do local: 1 Reno, NV
Front desk is very rude and place is hooker haven. Tv was terrible and the lights didn’t function properly. My daughter and her friend didn’t want complain because they were so intimidated by the not so nice check in clerk.
Maren P.
Classificação do local: 4 New York, NY
This place isn’t the Taj Mahal. It’s not fancy, it’s not luxurious, and it’s not magical. But, if you’re on the road and are too tired to continue on, this roadside motel will suite you just fine. About 60/nite for a decent sized and very clean room. Microwave, minifridge, desk, king bed, a/c and a clean bathroom. Parking right in front and quiet and seemingly safe. Quick drive back onto the highway, and you’re on your way.