AJR Management

From a past landlord’s perceptive, Jessica was very rude and demanding. I was only supplying information she needed but I felt like I was a client who owed money or something. It is customary to give someone 24 hours to fill out and return paperwork but she called at 2:15pm, faxed the request for info at 2:28pm, called again at 5:19pm and again at 9:24am the next morning. When I called at 10:29am to let her know the paperwork had been faxed and that it is customary to allow 24 hours for a response on this kind of request she was very rude and dismissive. I would not do business with them. Hopefully she does well on the other end for my past renter.

I rented a home from them for 2 years and had a great experience! They were 1 of the few property management companies that answered the phone when I called and were very prompt on scheduling a viewing of the home. The girls in the office are very friendly and professional! When it came time to move out, the move out process was definitely by the book and all the charges were reasonable. Some paint and cleaning charges which are pretty typical in any rental. They also returned my deposit in a timely manner. If I ever need to rent again I would use them and would recommend them to someone as well!

My husband and I moved out of state but we were not ready to sell our home. We interviewed about 4 or 5 management companies and there was no comparison. Jessica came to our home and talked us through their process, from what we needed to do to what their process for interviewing potential renters. Jessica and John are consummate professionals. We always knew what was going on, and we always knew everything was taken care of. When it came time to sell our house, Jessica was able to transition right into listing the property. She took care of all the details and really fought to get us a great price for our home. I have nothing but great things about AJR!

Very dissapointing experience. I was told I needed to fill out an application and drop off a $ 230 refundable deposit and fee before I can schedule a viewing. I dropped off the checks and was later contacted for a viewing. Apparently they only offer viewings between 8am and 430pm Monday thru friday. Closed on weekends. So if you have a full time job then good luck getting a viewing from them. The lady on the phone was rude and very unprofessional with a very condescending tone, unwilling to compromise her schedule even slightly for a potential client. I will be picking up my checks and taking my business elsewhere. Landlords, please make a few calls to them and pretend you are an interested renter, you will see what I’m talking about.

I haven’t even rented from them yet. My
Husband and I are in the process of finding a home and jessica has been great. She was welcoming and friendly during my initial phone inquiry. Follow up calls were prompt. She was up front about the properties she showed us. During the viewings, she was professional and knowledgable. We are in the process of renting from her and if my experience finding the home is any indication of the service to come, I think we are going to be very happy renters!

I had a nice experience with AJR management. I rented a home from them for a year and 4 months, when my contract was up I asked to be put on month to month. When I did that they asked nicely why I would not like to sign a new lease… I told them I was preparing to purchase a house. Jessica and John assisted me in finding and purchasing a house of my own and I couldn’t possibly come up with a reason I wouldn’t recommend them. In fact I recommend anyone who needs a nice clean house with a company that will not just let your issues set, they promptly attack whatever the issue is. Jessica is very particular but I can’t say that is a bad thing… if you are a home owner who rents out a house she is exactly who you want on your side. As for move out protocol and what everyone else was mentioning to be a pain… I had no issues and anything that was mentioned on the final walkthrough I had plenty of time to address. I received my full deposit back and didn’t think anything they asked of me was out of place. John is very professional and I never had any problems. Overall if I ever want to rent my home out I would list with them.

I Unilocaled this placed because we were experiencing some problems after moving out. We only lived there for a year, when we moved out the place still had the new paint smell. Now we’re paying for absolutely ridiculous fixes. The other reviews are right on about this place.

They only got one star because it was the lowest available. If you are looking for a company to rent out your home DO NOT waste your money! We rented from a property that they «managed». They girl who is the office manager was awful. When it came time for us to move out we had questions about what we needed to do to prepare for move out. Instead of nicely answering questions she told us that we were treating her like she didn’t know how to do her job. We had an appointment to do our final walk through and since it was on a holiday she wanted to change the date of our appointment less than the legal 48 hour notice needed. She was unable to make an exception for us and decided to hang up the phone on us 3 times. My husband and I kept the place so clean and beautiful & always paid rent on time, so sad that is how we were treated. Stay away from AJR Management. They want to keep all your money and will ignore you and talk very rude to you on the phone if you try and get all of your deposit back.