Yama Auto Brokers

I phoned Yama to find out if he had any older used Toyota Priuses for sale. As it turned out he had exactly what we were looking for in a 2008 with low mileage and very reasonable price. They had bought the car at auction and it was in great condition, not a salvage vehicle. Both my wife and I were treated with the utmost of respect and we were able to transact business in a timely manner. This particular car was bought without the rear deck cover so Yama found a used one in mint condition that he sold to us for the price he bought it and had his brother deliver it to us in person in Richmond at no charge for the delivery. Our sense is that this family does whatever they can reasonably do to please their customers. Definitely the «old school» way of doing business which we very much appreciated. Yama Auto Brokers has our highest recommendation!

I bought a car from Yama in August. Everything you’re reading about this family being good people is true. It was my first time buying a car and I was nervous going into it since I’ve heard horror stories about how car salesmen can be pushy and whatnot and although I may not be well-​versed in car-​buying, I’d like to think I’m extremely well-​versed in identifying genuine people and there isn’t a single phony thing about this family and their integrity really shows throughout the process. It’s also true that there’s really no room for negotiation, but they put a fair and honest price on their cars so that’s okay. Yoms-we’re on a nickname basis– has even texted or called a couple times since I bought the car just to follow up and make sure I was happy. That’s great customer service and so effective in maintaining relationships. The next time I need a car, Yama Auto Brokers will be the first place I turn to. They TRULY don’t have 5 stars for nothing. Go see about it!

I bought my 2014 honda accord 8500 miles from Sal and im so glad I came across him. I had spoke with many dealers mostly L. A area for a little over a month. I knew exactly what I wanted and how much I wanted to spend. I came across Yama on autotrader and I’m so glad I did. He had the exact car I wanted color price milage was perfect. Sal is amazing. I drove 4 hours to the bay area and it was so worth it the car was perfect condition super clean and clean car fax. He waited a few hours after closing time for me had everything ready for me easiest deal I’ve done. helped me set up insurance bank loan everything. I got my license plate with tags in the mail in a week and a check from yama with the difference. ohhh and Sal and his family treated me and my family great they are so nice funny humble good people. Sal even checked on me the next day and kept in touch while my bank took their sweet time (a few days). I have no complaints. I will definitely be a returning customer. Thanks Sal.

Got my car back in August this year and i love it! It’s an 09 Honda civic and is in awesome condition. Yama and his family are some of the nicest people i’ve ever met. They treated us like family! They definitely helped me find the right car since it was my first time buying a car for myself. They are like family and we for sure will be going back to them in the future when someone else in the family needs a car! Thanks to Yama and his family for being super helpful and kind to us! I am very pleased with my car and their dealership. :) Yama’s dealership is as real as it gets. Definitely come to him and his family if you need a new car. They are amazing!

Pleasantly surprised!
First we were hesitant to go through a broker for a used car but we called Yama Auto Brokers and they were super professional and very helpful. They had exactly what we were looking for, they were extremely friendly and honest.
Ultimately we felt very comfortable with the entire process. The car needed an extra key and they were nice enough to coordinate that with the local dealer quickly. They were fair and we were satisfied with our experience.
I would certainly recommend Yama Auto Brokers to anyone looking for a used car. You will not be disappointed with their prices or amazing customer service! Thank you to the whole family for making it an easy decision!

Yama and his family treated me right.
Do some research on repossessed and salvaged titles before you go so you understand what you are buying. Then do a good walk around the car and start negotiating for what you want.
I bought a ’11 Ford Escape in great condition. There were a couple small issues with the car and Yama dropped the price to compensate and helped me track down used parts at a great price to make the car feel like an even better deal.
If you’re in the used market, definitely see what Yama has to offer.

I’ll keep it sweet. I bough my pickup in June of this year. The deal went pretty smooth. I went and checked it out. Seemed nice, my major concerns were frame damage and flooding damage. Yama is super chill, he said take the pickup wherever I wanted to get it checked out. Deal went super smooth and he even followed up 4 months later to get me a part I hadn’t picked up. Definitely went beyond what I expected. Thanks man, I’ll be back.

I’ve had my Subaru Impreza now that I bought at Yama over a year now and STILL love my car and my purchase through Yama. I have been recommending them to everyone and will definitely be back if I ever need to buy a car again.

I purchased a 2012 Honda CR-​V from Yama Auto Brokers in June 2015. It was my first experience buying a used vehicle and buying from a business that sells used vehicles. I found the CR-​V on Auto Trader and inquired about it via email. Sal was very quick to respond my questions, and I went to the premises to look at the vehicle in person. The car was in great condition, however my reservation lay in the fact that the vehicle was an auto theft recovery but came with a clear title. Yama (co-​owner of the business along with Sal) was very responsive, upfront and honest about the history of the vehicle and explained how he procures vehicles from insurance auctions. This vehicle came with a clear title which means it was found intact at recovery, so he said a likely story for this situation was a ploy by the previous owner to get out of making car payments.
With my reservations at rest, I decided to go ahead with the purchase. Yama was very nice to arrange to drop off the new vehicle at my house since I lived by myself and was unable to find someone to drive my current car home if I were to go to Yama’s to pick up the new car. Moreover, Yama did the extra mile and even met me at a Honda dealership to help get me a replacement key (to bring the number of keys back to the 3 normally shipped with the vehicle). I requested to go to Honda myself so I could verify there were no outstanding keys in memory that could be used to start the vehicle (since it had been in an auto theft after all). I’m very impressed that Yama took the time out of his day to do this for me.
As for the vehicle itself, it’s a gem. It drives like it’s brand new. Low miles, clean, no smell, all original accessories and manual included. I couldn’t be happier with it and Yama made it possible to get it at such a great price. If I’m ever in the market again I’ll be returning!

This family is soo Wonderful! I had been looking to buy a used car for about 6 months. Big dealership were just too expensive, private parties, I couldn’t tell if they were being honest. Then I went to YAMA’s. They were honest and helpful. They were not pushy at all. They made the wole process seamless. I would definitely recommend buying a car from YAMA AUTO BROKERS!

As i was searching online to see which dealership i can go there beside my previous one so i decided to check out yama auto brokers. I call them and made an appointment around noon to see the 2010 white toyota tacoma. I got there aound 1 oclock and was greeted with a welcome and a great smile from them which to me i think was very friendly. On top of that during the conversation about quote for the vehicle, there was eye contact so i trusted them. Eye contact is very important to me when dealing with auto dealer. It seems to me that i can trust them.
On craiglist the price was 18k with 82k miles which i think was a little bit pricy so i ask them can they give me a better deal. The answer i got from them was «sure i will gladly try to get u a better deal». i got a better but i told them that i need to consult with my dad to see before i can give them a thumb up.

It’s been more than a year now and my car is still running well. Nothing unexpected has come up.

Back in August 2014, I had recently changed jobs requiring me to commute about 1.5 hours one way from my home. I needed a very dependable vehicle, with relatively low miles, yet without the premium cost of a new car.
I began my 50 mile radius search on
. I reviewed 4 or 5 different models, calling dealerships and setting up appointments to look at very specific cars that supposedly met my needs and wants. Yama Auto Brokers was the second dealership I visited.
Yama Auto Brokers is not your typical «used car lot.» Yama Auto Brokers is a multi-​generational, family run business. «Yama» (i.e. the gentleman who runs the business) and his extended family are the persons you interact with. Also not typical is their location. None of the cars they have for sale are «Showcased» next to the road with «red, white and blue flags» with «Reduced!» displayed on the windshield, looking for the impulse sale. No! Most of the vehicles (if not all) are stored in doors in the back warehouse of their location. Mind you, this is no showroom! There is no «Flash»; No «pomp and circumstance»! Just a honest, «up front» broker who allows the quality vehicles to speak for themselves.
My wife and I entered the establishment and was immediately greeted by Yama himself. I was taken back a bit by the hospitality and friendliness we were shown. We requested to see the 2013 Nissan Altima. We went into «the back.» In the back there were about 20 to 25 cars. It was a fairly tight squeeze. Yama showed us the vehicle.
It had very low mileage (8000+) and in very good shape. Being a used car, there were some blemishes in the paint, and very minor dents. The car was very straight. Yama then started to describe the history of the vehicle. He explained that he does not normally receive vehicles in the traditional fashion (via normal auto auctions). Yama Auto Brokers typically acquires its vehicles from «Insurance Auctions» where the cars are typically «Insurance Repossessions» (i.e. recoveries of «stolen cars» after the company has «payed out» the claim). This car was one of those; hence the CarFax flagging the vehicle as «suspect» (more on that later). He explained that his father had taken the car to a local paint shop to have the front bumper repaired. We test drove the car. All seemed OK. I was told that the car had a «clean title» and the remainder of the factory warrantee.
Negotiation: In my case, there was none (albeit, I did try). In Yama’s defense, the car was the least expensive vehicle of all the 2013 Altimas listed on
(and with the least mileage) so I was know I was getting a good deal.
I bought the car.
After the purchase…
It has been almost 1 year since my purchase. I have had only 3 issues since.
Issue #1
Shortly after purchased, I found the door key provided did not work with the car (this vehicle uses a «key-​less start», so I didn’t even know there was a key until I read the owner’s manual). I phoned Yama and he very quickly «made it right» and had 2 new keys cut. I was very satisfied.
Issue #2
About 1 month after purchasing the car, I noticed that repair to the front bumper/​facia was beginning to fail. The paint had de-​laminated from the bumper cover. For this issue, I did not contact Yama as I felt that this was «one of those things» when buying a used car. In hindsight, I probably should have contacted him and he would have most likely had it repaired. My reluctance was that I didn’t want the «hassle» with possibility of fighting to get it fixed. Not overly happy, but it was a «used car.»
Issue #3 (and in my opinion, this was the «biggest» issue)
About 6 months after purchasing the vehicle, I noticed a small issue under the car where some «flashing» had come loose. Taking it to the dealership, I find that there is no warrantee because the title was «branded» with «non-​actual mileage» (this was due to the car being «stolen» and «paided out» with a new title being created with the initial mileage when it was first purchased). This issue should have been corrected before I purchased the car. While «stewing» at the dealership, out of the blue I receive a phone call from Yama asking «How things are going?» I explain how uncanny his call was and the new predicament I found myself. Long story short, after about 3 months, the title was corrected and I now have my factory warrantee reinstated due to in large part the actions Yama performed to make things right!
Summary
My experience was not flawless, but I am very satisfied with the purchase I made with Yama Auto Brokers. I would highly recommend them for your next automobile purchase. And if you should find yourself in a «pickle» after the purchase, Yama will do everything that is possible to make the deal «right.» All I ask is, «Be reasonable!»

I bought a 2008 Chevrolet Trailblazer from Yama. Received a very good deal on the car as well as friendly customer service. They take a lot of pride in not screwing people over and making sure everyone is happy on both sides of the deal. The car runs great and I have not had any major or serious problems.

We had asked Yama for a ²⁰¹²⁄₂₀₁₃ black Honda Civic & 2 weeks later he called us saying he had found a 2013 black Honda Civic! Walking into his business immediately we were greeted with smiles & such a pleasant environment, by far the best family business I’ve ever seen because they’re all were very welcoming & patient with every question my family & I had.
Yama isn’t a guy who sells a car to you & just leaves you hanging, if you have any problem with the car he will be there to help you immediately. I had a problem with my battery & he cleared up 2 hours out of his busy day to come over & replace the entire battery. Who does that? A man who is invested in satisfying his customers & a man who is honest. Another thing about Yama that makes him an amazing person to do business with is that he’s not always serious & tense, he’s beyond chill & easy to have a conversation with.
Now for the quality of the car, it 100% exceeded my expectations. I was just expecting a plain black Honda Civic, but nope I got something 10x better! The car had all 6 windows (the back, sun roof, & the four door windows) all tinted, there were no stains/​dents/​paint issues, had only 26,000 miles, interior colors were gray & black (awesome colors), Bluetooth setup, amazing speakers, eco friendly, very easy to drive/​smooth, & to sum it all up the car suited me 200%, meaning right as I sat in the car I knew this was meant to be mine. He finds the perfect car for you & won’t stop until you’re 500% satisfied with your car. He is such a patient/​understanding guy, which is very important in a car business because you want a person who wants the best for the customers.
He deserves more than 5 stars & if it were up to me, I’d give him a hundred stars! Thank you so much Yama for an AMAZING first car, you are seriously the BEST!!(:
I also posted a picture of my car & if you are interested in seeing what it looked like feel free to look at the photos!

I just purchased a vehicle from Yama and I have to say it was the BEST sales experience ever. Yama was extremely helpful, basically handed me the keys to the car and left me alone to test drive without the pressure of having to buy. When i was ready, we agreed on a price without the dreadful proccess of haggling. He gave me rock bottom pricing ($ 10k below KBB) on a used vehicle with low mileage (8k). The car is basically brand new and I saved $$$$… Yama is professional, honest and extremely helpful. I received several follow-​up calls from Yama stressing customer satisfaction. he really cares about his customers. i’m definitely returning to buy my next car from Yama Auto!

A few months ago, I was shopping for a used (one or two year old) car. I new what I wanted, and was looking for a fair deal. I saw this add on Craigslist that was about as good of a deal as I could find, so I put him on my list to visit. The car was and still is great. Yama was very helpful and straightforward. The paperwork was a snap. He is very fastidious and detail oriented so every aspect of or encounter easy and well thought out.
If he has a car that your looking for, I recommend him highly.

The after-​the-​fact service here is pretty impressive. I received a well articulated message from one of the owners requesting more information regarding my experience with them. He explained they did not have any record of our interaction and gave me what seems to be a back-​handed apology:

«Regardless, I would like to take ownership and apologize for this alleged mishap, IF in fact it really took place. Based on my investigation of this matter, I believe you may have mistaken our dealership for another one. If you or your brother can try to remember more detailed information about your experience here, I would love to continue to look into this and hold our 4 owners accountable. Otherwise, I believe your review does not pertain to my family business. Therefore, it’s only fair to kindly update or cancel your review.»
I take my Unilocaling very seriously and am 100% sure I hadn’t mistaken them for another car dealer as he suggested. After reading through other reviews, I’m not the only person who has given Yama a poor review then received a message from the owner. Unlike others, I do not feel a bump to four or five stars is warranted.

After going to a number of dealerships, I can say that this one is by far the best. They are an honest family business. They don’t pressure you into buying anything, and they see you as people, not just $$ signs. You don’t feel intimidated walking onto their lot.
We came here after seeing the exact car we wanted on autotrader and Yama had no problem showing it to us. The car is perfect and exactly what we’ve been looking for. We got a car at a great price. It had a clean title, carfax, everything needed. Before buying the car he made sure to show us all the papers and explain every single detail, which is nice. We had decided to finance the car and Yama had gone with us to the Credit Union and spent a few hours waiting for everything to go smooth.
Since this is the first big investment for me and my boyfriend, we were quite nervous. Yama and his family’s friendly demeanor and positive attitude made us feel at ease. These are great people and I would definitely refer anyone I know searching for a car to come here!
THANKS AGAIN GUYS! (:

We bought a Rav4 from Yama and his family in September.
First of all, amazing car — great condition with low mileage and a good price.
Service wise — They worked closely with us and were so accommodating as I had a crazy schedule and needed the car before moving across the country.
Also, they were very thorough. Buying a car is not always the easiest process, but they explained everything so clearly, were organized with the paperwork, and made it simple for a car dummy like me.
They have a lot of nice cars at their shop. I definitely recommend checking them out if you’re looking for an upgrade!