West Coast Medicine and Cardiology

I am been going to Dr Suri with my in laws but last Friday when my mother inlaw call medicine refill Maria pick up the phone and was told that no one speak Indian language to son, since he was interpreting for my in law it is just so disrespectful… Never going back to clinic anymore… Personally I know that Dr speak the language… So should have Indian speaking employees as well not Tagalog speaking Not help full

So I have recently moved to the Bay Area and was looking for a new doctor. Unfortunately I have some hereditary problems which means that, although I am young, I have experience with my fair share of doctors.
There is another entrance with a covered walkway– That is not the entrance! It is to the left of that. The entrance to the part of the building the office is located in are two pairs of double glass doors. You will see a sign for the orthopedic office on the glass. There are two elevators and West Coast Medicine and Cardiology is located on the second floor (there are signs to let you know).
The staff at Dr. Suri’s office are always kind and I’ve never had an unpleasant experience with them. Dr. Suri is very nice, professional, knowledgeable, and thorough.
Who I would REALLY like to talk about is their PA, Dhara Bhatt. She is without a doubt the BEST medical professional I have ever had the pleasure of being a patient to. She is understanding, down to earth, empathetic, always pleasant, cheerful, honest, genuine, and very knowledgeable. She truly takes the time to get to know you and understand the symptoms that you are experiencing. She diligently works towards coming up with a treatment plan that suits you, and I have never felt more safe and taken care of then when I started seeing Dhara! She is the exact sort of person that you want on your side when you’re suffering with medical issues.
I cannot recommend Dhara enough!!! I have never left the West Coast Medicine office after seeing Dhara feeling like I wasn’t taken care of or listened to. I am someone who suffers from a lot of anxiety and I can tell you that whenever I see Dhara I immediately feel at ease, and I leave much happier and more relaxed than I went in KNOWING that I am in the best hands!

I would give seven instead of five stars. Dr. Suri and his team are fantastic. Dr. Suri respects time, values his patients and explains everything very thoroughly. I have A LOT of respect for such professionals and their team. I highly reccommend Dr. Suri and his personable attention to his patients.

I’ve been taking my 80 year mom to Dr Suri for almost 3 years now. His diagnosis skills are excellent. We had come from NJ with slightly contradictory advice from her internal medicine doctor and diabetic specialist. Over a period of 4 months Dr Suri evaluated and confirmed her CHF and stabilized her.

My Mom have been a patient of Dr. Suri for the past seven years. Dr. Suri has always been a wonderful doctor, patient, warm, informative and optimistic. We truly appreciate the attention he was given to my Mom. He goes out of his way to always smile and treats you like he really cares. We thank Dr. Suri everyday of our life. I can’t say enough about how great Dr. Suri is and how kind the staff to us .
The office staff and doctors are so efficient, friendly, cheerful and respectful of a patients time. Will highly recommend this office/​providers.

Dr Suri has been my moms doctor for over 20 years. I’m very thankful for all his services In helping my mom all these years. He is a very humble, kind hearted and caring doctor whom sympathizes with his patient and understands them… He has bonded a brother relationship with my mom and we love him dearly… He acknowledges the situation conditions or problems and beat advise for what is best for patient by putting himself in their position. If your looking for an office and a great genuine doctor, he is a great cardiologist. Thank you for everything Dr Suri and may God bless u always

Dr. Suri takes care of me and my entire family. Not only is he extremely attentive to our health, he is also very personable and family oriented. He treats you like his own. His office is busy but well worth the wait. The office staff is friendly and very pleasant on the phone when greeted. If you are seeking a PCP/​Cardiology care, call them and make an appt. Tell them i referred you :)

Dr. Suri has long been the cardiologist for my dad (who’s not too tech savvy, so I am writing on his behalf) and he’s great. I have sat in on several of their encounters, and Dr. Suri is one of the most caring, attentive, and personal physicians I have observed. Although my dad only has minor heart problems, Dr. Suri still spends a good amount of time with him. In that sense he also acts as a PCP, demonstrating his concern for the overall well-​being of his patients. Dr. Suri is clearly very knowledgeable, was trained very well, and explains my father’s conditions to him in easy to understand ways.
In terms of his approach, Dr. Suri is an advocate of patient-​centered medicine. My dad does not like taking many medications, and Dr. Suri never pushes prescriptions or tests unnecessarily, only prescribing what he thinks necessary and my dad is comfortable with.
The friendly front desk staff always ensures my dad’s experience is pleasant. They are diligent with scheduling appointments, facilitating payments, and explaining the different language that is each insurance plan and coverage option.
I would highly recommend him to anyone who not only needs a cardiologist, but a friendly, kind doctor.

If I could give the front office negative stars I would.
1. I called to ask if I could schedule a new patient appt. The girl was friendly and scheduled it, also reassuring me that I was able to make the appt. Even though the dr. Had not been cleared as my pcp YET. I called my insurance to put him on anyways just in case she was wrong. She was.
2. I arrived at the office for my appt and was brushed off by a middle eastern woman who took he three middle easter patients who walked in after me as I was standing right in front of her. The other women up front also ignored me. After finally being the only one standing there, she finally acknowledged me and, long story short was rude, racist and ultimately did something illegal that I am now filing a grievance on this office over.
3. Points here are…
The staff is ill informed on insurance policies through their office.
There is staff there that is allowed to be racist and make calls for the practice that are ultimately illegal because she does not have the authority to make these specific decisions for patients, as a front office person.
The doctor either does not care what his front staff is doing or does not know. Either way you wouldnt want to go somewhere that they are that discriminatory.
I’d rather go to a clinic then ever be treated so poorly again. I did nothing to deserve it and even if I had, it was wrong on their part.

Dr. Suri has an amazing, caring spirit. He is an exceptional physician, thoroughly evaluating the best treatment options which are affordable, with proven outcomes-​helpful with the insurance I have. The same holds true for a number of my closest family members, who he has cared for more than 15 years. Highest recommendation as a family internist and cardiologist!