Warm Springs Chiropractic

I came here for a laser lipo treatment and examination and I really enjoyed it. The service is good the customer service is awesome I would recommend going on Groupon or going on LivingSocial as you will find them post some of their specials and discounted prices thank goodness for that because I saved a few bucks I would recommend coming there on the off days when they’re not as busy and it usually Wednesday through Friday I think they are now closed on Fridays so you might have to schedule ahead. Good place, great location.

Dr. Paul and his staff took care of me after my first car accident. They referred me to a great lawyer that took care of my legal needs. Dr. Paul was great at listening to my concerns, aches and pains. He made sure there was progress and everything was taken care of.
They can get pretty busy at times and you may end up waiting a bit but they reassure you by checking in often.
I would definately recommend this place to my friends, family, and Unilocalers. After my treatment was complete and the settlement came in Dr. Paul was able to work with me and give me a break on the bill.
Dr. Paul is genuinely a caring person that puts you first.

At ypur first visit you will be treat like king/​queen. Dr will show you how much he/​she cared abput you. Then after couple visits, the dr only cares you made the appointment for next visit… does the treatment fix my problem? No at all. I went check out the problem with my knee, they took xray of my lower back. Hello?! Just because my insurance will pay for xray for the back?!

I’m not a big Unilocaler :) but if i have a very good or bad experience i do think it’s worth sharing with everyone that’s interested in the reviews. I came into this office after being involved in a car accident and i was in much pain and to be honest in a bad mood because i was tired and was scared that my back and neck were badly injured. The staff was very patient and kind even though i didn’t have all of the information in regards to the claim filed with the insurance. Dr. Paul treated me and explained everything he was doing so that i felt comfortable and more at ease in regards to my back and neck pain. The next day i felt much better than i had before i went in to see him. I’ve been back a few times since and feel better each time. They’ve been working with my insurance so i don’t have to be involved in any of the financials. The staff is very personable, they know all of the patients names and greet them as they walk in. If you’re looking for a chiropractor i would suggest making an appointment here.

Dr. Paul and Dr. Lau have both adjusted me. They do a great job. Thank you for the treatments. =)

I’ve been regularly seeing Dr. Paul and Dr. Lau for over 5 years. Both Dr. Paul and Dr. Lau and their staff are genuinely concern with my well being. I’m an avid tennis player and I spend over 70% of my job is behind a computer. They are able to target my treatments to ensure I stay healthy and pain-​free. They have been very accommodating with my appointments. I often have to re-​schedule at the last minute due to work conflict and travel schedules. Their flexibility has been greatly appreciated by me.

I never write a review. And I mean NEVER. Unless of course I am so angry that my fury must be relayed to my fellow Unilocalers.
Today, I came into Warm Springs Chiropractic with the intention of using a voucher I purchased just two months ago. The terms of the agreement state that $ 29 will be good for «Chiropractic Services of up to $ 70.» Chiropractic Services is not defined by the terms of the agreement. However, a reasonable person would and SHOULD assume that chiropractic services include a CHIROPRACTIC ADJUSTMENT. Or am I crazy here? It was not. They claimed that the $ 29 went towards an exam and x-​rays. For the record, I’ve already had an initial exam and x-​rays. Thanks but no thanks.
I do not want anyone to make the same mistake I did AND I do warn any future patients that I should have listened to the poor reviews. I thought I was going to be immune from their shoddy and probably illegal business practices.
As per the other negative reviewers, I’m positive that the owners will eventually call and be indignant that I wrote this. Here’s the thing though, Unilocal is designed as a public service for consumers. It doesn’t work if the owners bully you into taking it down or reward people for giving them 5 stars. As such, my recommendation to said owners is to call, apologize, offer a refund or honor the voucher. Anything else will not be responded to. End of story.

Long overdue review… didn’t have a Unilocal account for the longest time but I had to create one and let you all know how wonderful this place has been for me.
Insurance: United PPO A
Copay: $ 30
Yay, they’re in-​network for me
For many years I lived with severe neck and shoulder pain from a lifetime of abuse and not having health care…(apparently due to a mild degree of scoliosis and 3 or 4 bulged disks) Some days have been so bad I LITERALLY could not get out of bed because my neck and below were paralyzed with searing pain. Dr. Paul and Dr. Lau were the only two chiropractors I’ve seen who were able to rehabilitate me.
I’ve seen several chiropractors in my lifetime and Warm Springs wasn’t the first office I saw since my chronic pain started. They are maybe the 8^th or 9^th office I’ve been to and settled on because the care has been so effective. In fact, the previous office I went to, Dr. Coronel at Fremont Family and Sports Chiropractic, even refused to see me after I spent a small fortune going there for 2 months! (and yes, they had good Unilocal reviews too!) I was devastated and thought I would just have to live with the pain until I found Warms Springs Chiro.
Dr. Lau did my intake exam. I’m actually a little embarrassed because I was so desperate to find some relief from my chronic pain and so despaired from other non-​helpful chiropractors that I actually broke into tears during my my consult. Dr Lau was understanding and assured me my spine could be fixed. They are incredibly knowledgeable about what they do. They were also fairly CLEAR about how long it would take before the pain got better. AND, they were quite accurate with their estimate, unlike other chiropractors that have sold me false hopes to keep me coming.
Because of the length of care I required, they were willing to work with me on my out of pocket expenses. They easily could’ve charged me a small fortune for the care I received but were kind enough to help what they could. For many reasons, I know they do what they do because they CARE and not for the $$. If you are worried about your out-​of-​pocket expenses then ASK THEM TO CONFIRM your coverage first. Any non-​shady health provider will do that.
They combine chiropractic with massage therapy and even acupuncture. Their therapists are are crazy good. My high tolerance for pain and ridiculous amount of knotting in my muscles make it so I can barely FEEL a good massage. However, their team is good, really good. Paul, Ann, Melissa, Javier, Jason… haven’t had Courtney or some of the newer people but they’re all really good. Dr. Paul does my adjustments and massage occasionally. I’m glad he’s not afraid to dig into my problem spots!
Yes, their office can be a little crazy but it’s because they’re GOOD at what they do so naturally they have a lot of clients. They have been really great about my erratic work schedule but I try to call ahead and let them know when I’m coming and let them know when I’m not coming. Common courtesy stuff, people! So what if they call to remind you about appointments you scheduled — wouldn’t you want to know if someone was flaking on you too?
Anyway, I’m still on the road to recovery but I’m glad to have found chiropractic treatment that works for me. I still have a little pain but it’s been so much more manageable these days. Best of all, I got here without surgery, as many have suggested. It’s a lot of work, sacrifice and of course out of pocket expense but I am confident saying that all that effort has not been wasted here.
Dr. Lau, Dr. Paul and the rest of the gang — thank you so much for not turning me away and helping me down my long road to being pain-​free. It’s not over yet but I hope I’ll get there soon.

I just discovered that Dr. Paul had written comments on my negative (but truthful) comments on his chiropractic practice few years ago. Whether or not it was genuine, he did publicly apologize so i’d give him one more star for that effort, especially when it came from him. however, not all the things he said in his defense are correct. so in fairness i took out one star, hence just one star for Dr. Paul again.
There was out-​of-​pocket expense involved (i believe around $ 750 if my memory is correct) in getting all treatments dr. paul wanted me to take in just 2 month period before new enrollment began (which would not have covered dr. paul under new policy). my wife was pregnant at that time and we were projected to spend some out-​of-​pocket expense for ob-​gy visits which probably would have maxed out our annual out-​of-​pocket expense. that’s why dr. paul started insisting that we get full 20 treatments in 2 months time frame since we were going to max out on out-​of-​pocket expense anyways.
so i acknowledged what he was trying to tell me, but told him i’d still like to think about booking further appointments at home. at that point he started to become impatient and agitated because his persuasion was not working and i was not making next appointments. I absolutely felt that he acted out of immaturity and selfishness. He knew we won’t be seeing him after the new year due to insurance policy change. He just wanted to draw up my insurance money to the max while he could. I didn’t see a caring physician in him. I only saw money-​driven business. Again, this came in shock because he was extremely nice until this point. I almost fell for this until I had seen the other side of dr. paul.
I can confirme that I did get the x-​rays i requested for. It came late, but it did arrive. anyone can guess the size and weight of few x-​ray films, and how much it would cost to ship it from fremont to milpitas. So I am not so sure what point dr. paul was trying to prove in saying that it was delivered at his own expense.
I am sure (and i hope) most of his patients get good experience and results from his practice. again, my intention is not to make as many scars as possible because of terrible things i experienced from his practice. if he wanted to make his apology more genuine, he should not have focused on defending himself. i’m glad their system has changed for the better, and i sincerely hope patients get exactly what they deserve. of course, compensation should follow. but patients should NOT be forced to continue getting treatments at his place. We live in a free world where we can choose where to go for treatments. This simple right shouldn’t be invaded.

Dr Lau, Dr Paul, and the staff here are extremely kind and is definitely here to help you heal. I come here about 2 – 3 times a week. There are times where the wait can go to 30 minutes but its well worth it. Staff will help massage for 15 – 20 minutes then dr Paul will come in to adjust. I had bad experience with other chiropractors but this place has changed my mind and I will definitely be a regular here. Plus my insurance covers pretty much everything. I recommend everyone to come and get your posture checked out

Came in here and signed up for 20 sessions:
Dr. Paul’s adjustments were solid. Been to over 5 different chiropractors and the adjustments done by Dr. Paul were excellent.

I’ve been coming here for the past 2.5 years because even though I’m not exactly «old,» I have chronic lower back pain and get horrible upper/​lower back cramps from hunching over books and sitting at my desktop all day. Back pain had been getting so bad that a 15 minute car ride was getting to be torture. Coming here provides temporary relief (because apparently, for the relief to last, the visits are supposed to be weekly as opposed to the every 2 – 3 months that I stop by) that lasts half a week to a week, which is well-​worth each visit.
As a college student, I had a pretty sporadic schedule for visiting home, but Dr. Lau and Dr. Paul were always available for some impromptu back adjustments. The occasional 15 minute wait is understandable because I usually call 4 – 5 hours before I stop by, but those rare times when I actually schedule an appointment, the wait is less than 10 min. Their staff makes getting massages quite comfortable with pleasant conversation, so the experience is never awkward. The first few times, the adjustments (kind of like back-​cracking, but not quite), especially the neck/​spinal ones, were strange/​scary, but it definitely felt good afterwards!
Because the cost is almost entirely covered by insurance (I’ve never hit the max), I’m not exactly sure is this experience ranks on the cheap or expensive end, but I definitely am satisfied with the level of service and the massages/​adjustments I receive.

My mom who is 77 years old suffered from lower back pain for more than 2 months. Dr. Lau suggested my mom to take an x-​ray before performing adjustment due to my mom’s age. She said if it wasn’t for her age, she wouldn’t need to do an x-​ray. I think at that time,” she cares and honest about her service, what a nice doctor.”
The result came out has shown us that her spine was crooked due to aging and possibly osteoporosis. My mom has never visited the doctor office due to no insurance would insure this age group, even they do, it will cost more than she can afford. Of course, she is not qualified for MediCal nor Medicare neither. I can imagine if I took her to have an x-​ray in any doctor office, it would cost her an arm and leg. Dr. Lau only charged us $ 75 for x ray and consultation. She took time to go over the x-​ray with us and explain how she would do for the treatment. She speaks perfect Cantonese, which is conveniently for my non-​English speaking parents. She is very patient and knowledgeable in explaining to us what caused the pain on the muscle which is next to the crooked spine and what could she possible do to relieve the pain temporarily.
After 1 hour of treatment, my mom said she felt so much relieved from the pain. Dr. Lau also mentioned how she should get in or out of the bed to avoid the pinching pain. Of course, the pain comes and go after the treatment. We don’t expect this kind of chronic problems go away for person at this age. However, I’m grateful that Dr. Lau gives all the little daily advices that could make big differences. My mom is optimistic about getting well again, which is the most important result to us.
Thank you, Dr. Lau

Dr. Lau came and visit our company during our employee mixers, they provide us with information and showed us what the root causes of our symptoms. Dr. Lau manage to pin point the area that was causing my pain which was astonishing to me becuase it wasn’t obvious, ut was a rotators cuff tear. Well, she tried to break down the scaring tissue by massaging side rib cage. Odd. I know but it worked. Unfortunately, they don’t accept Kaiser. I do wish they did though. :) hint hint. I guess I’ll be switching to PPO next year.

I stop going to this place because Dr Paul and Dr Lau seemed money oriented rather than concern with health and wellness. When I called to schedule an appt, the first thing Dr Paul said was «I remember you. you didnt finish your treatment last time». And then he told me that my friend that I referred didnt finish his treatment either. Maybe its because of their service?
Dr Lau calls you two or three times the day of your appt at all your numbers to remind you of the appt as if adults can not remember a simple committment.
There office is open very limited hours because they do not want to be in the office that long and it seems like its an assembly line. Everyone is rush in and out. And if you try to reschedule or cancel your appt, both doctors ask you the reason why.
There are many other places out there that are more suited for my needs and schedule.

Dr Paul and His wife Dr Lau are excellent and have great customer service and care. The charge is very reasonable with my insurance. I highly recommend them. Also I really enjoy the massage there which enlighten my days after long day work. I have shoulder and neck pain sitting on computers all days long and love to visit them once a while. They have maintenance treatment which really help.
I’d suggest you give them a call to make appointments ahead. Otherwise, sometimes need to wait for 15 or 30 mins. You could tell how pack and busy they are because of their outstanding service.

I would also like to add that I have carpal tunnel syndrome. Every morning when I wake up, both of my hands are numb. I could not open my phone in the morning until I was able to wake up my hands. I had to pick up my phone (because I use it as my alarm) with both hands until I was able to move my fingers.
Once I started at Warm Springs Chiropractic I have noticed a great difference with my carpal tunnel syndrome. My hands seldom get numb at night, I am able to use my hands right away in the morning, no more pain, or awkward feelings. This has been one of the great benefits from my treatments.
Thank you for your time

First and foremost to all, please disregard all the 1 star reviews of this practice. They are nothing but a disgruntled employee making up false identities with a vengeful intention.
I have been a patient of this practice for about 7 months (since Nov ’09). The consultation process was brief and concise. Dr. Paul took me under his care, and explained to me exactly what was going on with my spine and neck. I was then scheduled to be treated 3 times a week.
At first, I couldn’t get enough of a deep tissue massaging and the joint popping. Then I realized I was sleeping better and had less and less pain everyday.
Now I see them only 2 times a week with the same level of comfort and painlessness in my spine and neck as when I went 3 times a week (with the exception of the occasional hangover-​slept-​in-​the-​same-​position-​all-​night situations).
If I could give 6 stars I would. The staff is friendly and personable. They all come from different backgrounds but seem to make a great team together.
OH and I love it when Dr. Lau occasionally bakes cookies for the patients. Sometimes I have one while I’m waiting, then another on my way out… but SSSHHHH… don’t tell them. Although I think they read this anyways. hahahaha
Overall, I would recommend this practice to anyone. I’m giving free referrals on here man. Where’s my iPod Dr. Paul? Just kidding

As someone who was studying to be a scientist while I was in college, I was quite skeptical. I’m one of those people that thought Chiropractic care was nothing short of Quackery. With my only other alternative being back surgery to relieve my pain, I decided to come here at the recommendation of a friend.
I’ve had a history of physical therapy, epidural blocks and steroids in order to just deal with the pain but nothing ever really worked.
I’ve been seeing Dr. Paul now for about four months and now feel somewhat normal again. I’m now walking straight, sleeping better and more active.
The staff is very friendly and everyone treats me like family. I would recommend this place to anyone.

I’m a new patient at Warm Spring Chiropractic, and I love it! After getting into a car accident last week, I have been experiencing really bad back, neck, and hip pain — much worse than usual. As soon as I got the okay from my auto insurance, I started searching on Unilocal for chiropractors. I had been to two different chiropractors before; the first one was good, but I believe is no longer in practice; the second chiropractor I went to, didn’t do anything for me at all.
When I first called the office here, Dr. Paul spoke with me, and I was already feeling comfortable due to his friendliness on the phone. On my first visit here last week, I really liked the atmosphere of the office. It has a very homey feeling, and the doctors and massage therapists are all so friendly.
On my first visit, Paul gave me a very comprehensive exam, took my x ray, and had one of the massage therapists massage me. I really liked the fact that Paul was so friendly, genuine, and really took the time to talk to me, understand my problems, and explain everything to me.
I went back for my second visit today and met Dr. Lau, who is also very wonderful. Overall, I am very satisfied with finding this chiropractic office. I feel very comfortable here, and definitely feel like a valued patient, and just not another person paying for services.