Star Dental

I could not be more pleased with the smile I got from Dr. Patel. I had a total of 16 veneers made so it was a complete smile makeover. Not only the aesthetic results better than I imagined but the fit and comfort of my new veneers is amazing.
I have alway had a very close tight bite, but Dr. Patel was able to shape the veneers in such a way that it created enough space so that I am no longer chipping away upper and lower teeth. So I am very impressed that now not only do my new veneers look great, they actually fit better than my real teeth did!
The office staff were all highly professional, courteous, and thorough. Front receptionist Charleen was very responsive and rest of the office staff were all highly professional, courteous, and thorough.
They submitted all paperwork to my dental insurance provided and i did received a small (relative to the total cost) reimbursment. I would wholeheartedly recommend Dr. Patel and her well trained staff.

I had a really bad experience with my prior dental treatment in the US, so much that i could afford a trip to India and get the work done and still saving a few hundred dollars. My friend recommended to consult with Dr. Uma Patel, and my experience thus far is nothing short of excellent !!! The support staff were very courteous, and the doctor was thorough with her examination and treatment. Thanks to Dr. Uma and her team !!

I was very nervous about seeing a dentist since it had been about 8 years. I went into Dr. Patel’s office and was immediately pleased with how nice the front desk receptionist was, Charlene. After filling out a short form and a short wait, I was taken back by the dental assistant. I didn’t catch her name but she was very nice and talkative. She did several xrays and then Dr. Patel came in. I explained to her how I was very nervous and she made me feel completely at ease. She did a basic cleaning and her assistant did polishing and flossing. I felt no pain at all. Afterwards, Dr Patel suggested a deep cleaning which my insurance doesn’t cover. I mentioned this to Charlene at the front and she gave me the option of instead coming back in 6 months and paying only 75 $ for another basic cleaning rather than waiting one year for my insurance to cover it which is definitely something I can afford. Overall every one in this office was professional and had a warm personality. Thank you Star Dental!

I had a very bad experience here. The front desk staff are rude and seemed bothered by patients. They rarely answer the phone and it’s hard to schedule appointments. The dentist herself is nice enough. I got a crown done by Patel. It was horrible and painful. I kept stopping her and asking for more novacaine. I left with tears in my eyes. I have since had 4 crowns done by 2 dentists including one close to nerves and none were as painful. I came back after because the crown felt weird, bulky and painful to chew with. She barely adjusted the bite and said give ut time.
Well, I was afraid to go back fearing pain and not wanting to deal with receptionist. It’s been uncomfortable for three years. I just avoided chewing with it. Well, it fell out yesterday while I was flossing. I called to see if it was under warranty and the lady on the phone laughed and said no, only for two years. She was rude and actually acted like I was cheap or something.
Bad staff, bad dentist, I dont recommend.
* I had the crown redone. Turns out it was never fitted properly and there was tons of decay under the crown, It was almost to the nerve and caused a cavity on the tooth next to it. The new dentist also told me the crown was made of outdated materials.

Dr. Uma is our family dentist. Dr. Patel has done braces for my daughter, dentures for my parents and crown work for my wife along with many routine cleaning /​check up of my teeth. We all experienced her professional skills along with interpersonal skills to deal with any issue of all the age patients nicely. Modern clinic with skillful dentist!

After filling i had pain n sensitivity on my teeth i asked Dr patel that i have this problem she said oh its gonna be better after a couple of week but no it even got worst when i went back to treat it without checking my teeth they said we will refund you this looks good for me i was like wtf you ruind my teeth it was better if i wouldnt have fillings please i never recommend this Patel time and money wasting,

The stuff is good the doctor is nice but the work they do is the worst i had fillings they filled 7 teeth of my after two weeks the filling came out, its realy frustrating after all it looks like all the filling will come out soon i paid for nothing how come its like tricking the patient

I don’t want to spend any more energy dealing with these unfriendly, unprofessional and incompetent people in this office, including the dentist. I would just strongly suggest you go somewhere else.

I visited this office several times due to bad toothaches in the past. Dr. Patel didn’t talk much and took my roots out. Now I learned that root canaled teeth are really bad for general health and most dentists still perform this procedure. Google root canaled tooth and you’ll see. Also you must pay on the same day of the service here. At some other dentists, you can pay later on the phone or next visit. After a lot of work done by this office, I had to go to another office to have work performed for a good reason and that special dentist is out of my insurance’s network. I needed to have X-​ray done by a dentist in the network and send the result to me, but this office refused. Another in-​network office, which I have never visited before, did the X-​ray for me and send me the result. I like to work with easy-​going people. Dr. Patel is quiet in person and doesn’t talk much like some other dentists who like to control the patients’ choices. She does her work really quick, other than she is not a holistic dentist and performs root canals just like majority of the dentists. I wish Dr. Patel will learn more about holistic dentistry that benefit people’s health and give patients the pros and cons before performing root canals. I still believe one of my teeth could have been saved without a root canal, now it had decayed quickly because it has no root. And it won’t hurt your business by helping out a patient who decides to go to another specialist for a better price by providing X-​ray service. I would have never thought about giving my opinion here if they would helped me. And I probably would have given a higher score.

I am very impressed with Dr Patel’s dedication towards the patients. She accommodated me in short notice and tied ti squeeze me for my urgent tooth problem.
I am long time patient of dr Patel and I am still very pleased to see have she is still so dedicate to make patient comfortable. Her office closed at 4pm on Sturdays, however she made all of her staff stay longer just for me and performed procedure with very little discomfort, and that was unbelievable to me.
Also even if they were running late they didn’t forgot to give me free oral higene kit.
Her dental assistant Charleen is very friendly and welcoming. Over all very pleased with the visit.

Great Dentist! The staff are very nice. The facility is very clean. They accommodated my request when I asked them if they can do the procedure today and they took me in without hesitation. I highly recommend Star Dental, they deserved a 5 star

I went to Patel to get consultation on cavities in my teeth. She took some x-​rays and discussed the problem and treatment plan for me. Everything was going fine until the moment I started discussing the cost for treatment. At first, I was asked to pay $ 25 copay for a preventive visit which shocked me. And they handed out a list of procedures for a total of $ 1000. I requested them to tell me the procedure code for the procedures listed in the treatment plan and they denied to give me those details. I was alarmed to see the magnitude of financial irregularity that this clinic was indulged in. They gave me the highest copy applicable, for 5 fillings that they suggested. When I questioned them, they showed me a book with costs and tried to convince me that they did nothing wrong and started to behave arrogantly. They charged me copay for a procedure which they never performed. While all this was happening, I did not disclose that I am well versed with the codes and charges. They were not ready to give me receipt for the amount that they charged me. I had to fight with them to get it.
I would definitely NOT recommend this provider to anyone who need dental services.
Thankfully they exposed their unethical financial malpractices during my first visit and it has cautioned me to never visit them forever.

For long time I needed to go the dentist and decided to visit Dr. Patel by recommendation from colleague. And I am really glad that I visited Dr. Patel. When I walked in first I received good smiles from receptionist and I didn’t have to wait long to be seen. I was then led to the patient chair with clean and nice facility.
Dr. Patel explained me details, pro’s n con’s of the procedure and was very gentle and professional during the treatment. I didn’t feel like any discomfort. Everyone was pleasure to talk to and I felt like they truly cared about my experience. I was excited to use their Internet special for free consultation on my first visit. I was also glad to find out that they are open on Saturdays, so that I can bring my kids.
I only write review when I feel this place deserves five stars. I plan to bring my daughter soon for dental check up.
This dental office is one of a kind and I’m greatful to have found this place!

Another great visit to dentist (never thought I would say that…)
Nothing but Great things to say! I am so happy that I found this place! I definitely avoided finding dentist if Fremont for a while, however a colleague recommended Dr. Patel so I made an appointment and was absolutely impressed. Great office, the staff is wonderful and friendly. And Dr. Patel is knowledgable and professional, and not a salesman type at all. She doesn’t recommend things when not necessary. Best part is that they are willing to call your insurance with any billing or benefit questions you may have. Over all great experience, easy and convenient. I highly recommend Dr. Patel!

I have been a patient of Dr. Patel since last year She did a root canal on me and i have to say it was painless. She was very sweet and kind to me because i was scared of getting one done since people were telling me they are very painful. this year i had to get another one and she makes you feel very comftable and makes you laugh and i will recommend her to family and friends.
Her Staff also very nice and professional everytime ive been there they always say hi and smile at me. her main assistant there i think her name is sharlene? shes very helpful and she knows a lot about insurances. I don’t trust another dentist but Dr Patel and im very pleased with their services.

Great dentist!

I have been bringing my children here for over 4 years now & I was shocked to read complaints about this office. They are all around amazing. I always get through on the phone lines & always get appointment reminders. They are all the sweetest & nicest staff! I love dr. Patel :)

I totally disagree with the negative review about star dental.
I know them form last 5 years and they are excellent in their work. Dr. Uma Patel and her staff all are very friendly and I have been getting treated from them from so long and m very happy and very much satisfied in terms of money and work.

Uma Patel is a good Dentist. I’ve only seen her once and I would give her 4 or 5 stars. But as far as the staff at Star Dental goes, THEY ARE TERRIBLE. They don’t know how to schedule appointments, they don’t call you for follow up appointments, they scheduled an appointment for my wife and when she showed up they said there was no appointment. When you call the office the phone will ring and ring and ring but then a minute later theres a busy tone. They are just down right terrible receptionists. If you don’t believe me just go ahead and try to schedule an appointment and you’ll see what I’m talking about. Uma needs a new staff or a better office manager because she’s a good dentist. I give this place 1 star because whats the point of trying to see a good dentist when you can’t even get an appointment?

I have been to Dr. Patel a few times. She did a cap for me and I think it turned out ok, never had one before but no problems with it so far (had it done about a year ago). The office is pretty nice, quiet. Dr. Patel does the teeth cleaning and last time I went in I felt she did a really fast/​poor teeth cleaning. I’ve never had such a fast cleaning and didn’t feel like she spent enough time to really get them cleaned. Not a bad place, just wouldn’t be my first choice of where to go but it was the only place that accepted my safegaurd insurance.