Sean Kitagawa – Bank of America Home Loans

Sean is an awesome person. He is very responsive and knowledgeable.
We were first time home buyers and the information regarding home lending was overwhelming, Sean made it very simple and straight forward. We were so stress free throughout our home closure process.
It was a great pleasure to work with him.

Sean helped us with our very first mortgage, and he did a great job! We were happy with the rate as well as his service. He answered all our questions, explained everything well, worked quickly, responded promptly, and is in general a very friendly person. We had heard bad experiences with BofA, but with Sean and his team the loan process worked out very smoothly. We would highly recommend him to anyone.

Great support! It was a long and tedious process, Sean was with me every step of the way. My family and I appreciate everything.

Sean came in under difficult circumstances and did a great job. We had another lender fall through due to the # of investment mortgages we have. He delivered on everything he said he would, and he did it on time. Can’t ask for better from any mortgage agent. He will be the first person we turn to for any future mortgages we do in California.

Sean is very quick, informative and easily approachable person referred by one of my friend as well as my Agent Nicole.
Helped us a lot in clarifying all of our mortgage related doubts.
We had a very smooth experience signing the mortgage loan and whole process went without any issues. Thanks to him and his team.
We would highly recommend him to anyone interested in new home loan or refinance.

To start with, Sean is a cool guy !
He’s great to talk to and made me feel very comfortable about the whole loan process from day 01. As days passed I came to completely trust him and he made the entire loan process look easy and straightforward, although I had heard otherwise from many other acquaintances.
He’s was also very accessible and patient with my repeated phone calls and tons of questions (as it was my first loan in US).
All in all it was a great experience doing business with Sean. Highly recommended !

Sean is amazing. I have worked with many mortgage agents in the past and I can honestly say that he is the best. He was able to offer me the lowest rate available on the market. But it gets better. He made the loan application process straight forward and stress free. You rock Sean!

Sean is very professional and responds quick to any number of questions you have. For first time buyers like us, we have found Sean to be very patient and friendly in answering all our questions promptly via email and phone. The closing process was done as planned and on time without any delays. Also, Sean provided us the best rate than couple of other lenders i talked to. I would highly recommend Sean to any prospective buyers.

Sean was very good about walking us through the refinance process. He discussed with us all our options and made sure to provide us with the best deal possible. His customer service skills are second to none. I would recommend him to anyone interested in new home loan or refinance.

First time home buyer here and Sean was very helpful in every way possible. It took me and my family a very long time to find a home and Sean was there for us and stuck through with us. Any questions or cencerns we had, he was able to help us. Long story short, if you need anyone to help you with any kind of loan that would genuinely help you however they can, Sean is the guy for you. Now, if you want a loan agent that will give you nothing but doubts and haff a%#ed answers or commitments, then Sean is not the guy for you. There are plenty out there and Sean does not even come close to your «average» or «normal» loan agent. Thanks for everything Sean. :)

Sean was very diligent in getting the loan approved and to make sure that we close on time. There were a couple of hiccups due to the July 4^th long weekend, but Sean was very professional and handled the situation as best as possible. BOA closed exactly on time.

Awesome Sean.
Sean is fantastic listener & he had great patience. He understood fully completely about my requirements for getting mortgage and suggested the best ways too. He helped me getting Mortgage from Bofa. Thank you very much Sean. All the Best.
Sridhar

Greatest ever!!!

This is our second home purchase and working with Sean has been a wonderful experience. In this hot market where real estate is being snapped up, you want a rockstar on your side. With Sean, you get the 3Es — Efficient, Experienced, Educational. He is so personable and I loved how accessible he was. Often, I had questions that pop into my mind late at night and I would send Sean an email, and lo and behold, he responds!
He is also so personable that I feel assured working with him. He is also thorough and extremely patient despite the number of times I made him crunch up some numbers. His other important trait is that he is a strong team player and he worked well with my realtor and together, they were our rockstar team, helping us to find our home. We had a 21 day close and Sean was instrumental in steering it smoothly to closing. We can’t be happier with our whole home loan process and we recommend Sean wholeheartedly. He is DEFINITELY the BEST in the business!

Best Loan Officer! He’ll provide awesome customer service and update asap. Thanks, Sean!

Sean is experienced with loans. Quite thorough. Sincere. His team is very efficient. He follows up on any kinks that may happen and he is instantly responsive to my emails.
I have never had such a smooth experience with refinancing until I met Sean.

Experienced, educational, super efficient and professional.
We worked with Sean for our loan with BOA, for our first home purchase, and it was an awesome experience. Before we found our dream house, I’d heard from my friends and read online for people’s experience with mortgage applications and mortgage brokers/​officers, even an agent we met reminded us how stressful it could get when dealing with banks and loans. We had a 21-​day-​close schedule, and our loan was approved in time as planned, but it wouldn’t be like this if it wasn’t for Sean, as banks are nowadays pretty strict and there are so many little things that can take longer than expected if you didn’t have an efficient and responsive mortgage officer to work with, and we were so lucky, Sean replies my emails very fast and even in the middle of the night, making sure every questions were answered and everything was sorted out to move things forward for the next day.
Sean is also very educational, during our home buying period, I had researched many places comparing different types of mortgages, and my husband has a CFA too. But after meeting with Sean for the 1^st time, he had explained so well and gave honest opinion of all these types, rates, points and credits, we knew immediately that he is the one we should work with!
Sean works very closely with our agent too, making the whole process very smooth and pleasant.
Thank you Sean! You are AWESOME!

Wow what an agent. This is my first home and thank god i met Sean. He is a very experienced and an awesome agent who can see your file and can clearly tell about your credit. He is extremely professional and very approachable. I was able to reach out to him even during night time and also on weekends.
He was very open and you will never find any surprises and hidden expenses in the process of closing. His best quality is, he explains each and every process and answer my questions in detail and make your home buying experience a memorable one.
Keep doing the good work.

As a first time home buyer, you really don’t know what to expect from your broker. Interestingly enough for me, I went to my own bank first (I did not have any current BofA accounts) thinking that because I’ve been with them for 15 years, it would be a great starting point. And while it wasn’t a bad experience, things took too long for them to look at different loan amount possibilities. As my search for a home became more critical and active, my realtor (someone I really respect and trust) recommended I try talking to Sean at BofA if I wanted to try and get a faster response. I knew she meant no harm and she let me know that even if I decided to not go with Sean after doing the pre-​approval, it would not be a big deal to either of them.
In this particular market and at this particular time, homes are being sold left and right and if I really wanted to lock in a home, I could not afford to wait for a response from my bank for another pre-​approval. I went ahead and met with Sean, and I could tell right away that he was really just doing what he could to help the customers out. There was no sense of «sharkiness» or any kind of intimidation. Sean was calm and incredibly informative in all aspects of the process. I ended up going with him and I am glad that I did. He was able to work with so many numbers and scenarios and did so in such an efficient manner.
When it came time to really go through with the home mortgage, Sean was able to work through all the paperwork so quickly! Even when the loan processor sent me a number of requests for explanations that seemed overwhelming to me, Sean let me know not to worry about it and that we would go over it together — and that he did. I can’t express enough just how helpful he was throughout the process. Questions always came up and there was always something new to learn and through it all, Sean was able to answer them all and share information with me. No matter when I emailed him or called him, he would always respond in such a timely manner that I never had to worry about when he would call me back.
Last thing I’d like to say: he was very good about working with my realtor. It felt like we were all on the same team and that everyone was really trying to help me out as much as they could. Cohesiveness is key in the process of getting your home loan processed! As a first time home buyer, this can all be extremely intimidating. Sean made the process much less overwhelming and for that I am forever grateful. I will definitely be back in the future!

Sean Kitagawa is the guy to go to when you are thinking about purchasing or selling your home! He is a mortgage specialists. I purchased my home back in May, 2013. The process went very well and was smooth from start to finish. I never had a single issue during the closing process and we closed extremely fast due to Sean’s work ethics. Being a first time home buyer can be nerve racking but from the beginning to the end, Sean made it an overall great experience.
Sean will go above and beyond to asnwer any question you have. He is very knowledgeable and doesn’t beat around the bush. When you ask for specificis, he will give you specifics.
In my opinion, he is so well rounded he should be the CEO of B of A! He has my vote!
Thanks again Sean for everything! Sean Kitagawa is an extremely valuable asset to B of A! I will definitely refer anyone that I know over to Sean when they are thinking about refinancing or purchasing a home.