Pili Auto

I had a bad experience with them.
I just got back from dealing with the folks at Pili Auto, aka Speed Auto Sales. Like the previous reviewer, I also found them on craigslist. I called ahead to confirm that I could take their advertised s2000 for a test drive and the guy I talked to (William, an older chinese man) told me no problem.
So i drove 30 mins to see them during my lunch hour and when I get there, the car is in the show room, blocked in by 6 other cars. William is not even around, and none of the other guys are willing to show me the car since its not their car to show. They tell me William will be there shortly though, so I wait and he shows up in about 10 mins. But then he seems pretty uninterested in selling the car to me unless i’m willing to buy it right then and there. I tell him how I’m thinking of getting an s2000 and I’d like to test drive it but he is more concerned on how much i’m going to pay him for it. I tell him I can’t give him a price yet because I haven’t driven it, and he basically just walks off. I’m left standing there bewildered at what I just wasted my lunch hour on and the horrible customer service that these people have.
I would strongly advise against going to these folks if they are anything but on the way for you. They don’t value your concerns, your business, or your time and seemed to only be looking for quick sales.

I bought my used 2006 Rav4 from this dealership in August 2010. It’s now October and I love it. I haven’t had any issues with my car and would trust them to buy another vehicle from. They provided a report that is comparable to Carfax but not an official CarFax report. I found them by searching on craigslist.
The only complaint is that they work with another dealership called «Speed Auto» and they are located in a different part of Fremont. So when looking on Craigslist for the cars, they are all listed under Speed Auto, but the address is of Pili Auto. So it can be a little confusing when you are looking for the dealership if you found them through craigslist. Sounds confusing. That’s because it is!
Just things to note: They don’t take credit cards, even for down payments. I wanted to use a credit card for the down to get points from my credit card… but they said Check or Cash only. They have painted sign on their window that says «WE FINANCE,» yet when I asked about it, they said all their cars are to be paid in full. Not really sure what that sign means then. But anyway, I financed my car with Patelco and they were very patient while sitting with us to get the loan check to finally go through. We were the first customers they dealt with who financed with Patelco, so the bank said that in the future it will be much easier and quicker for them if they ever refer customers to their car loans.

Bad customer service! Very rude people!
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