Palo Alto Medical Foundation – Fertility

I can’t say enough wonderful things about Dr. Dobson! He is patient, kind, supportive, takes the time to really explain things, and individualized treatment to all his patients. I’m expecting and am 100% positive he is all because of him. Some might be wary of visiting a male doctor, but I’d have to say he was more gentle and patient than the women I saw. I’d highly recommend Dr. Dobson to anyone struggling to get pregnant as I know he will do everything he can to help you reach your dream family!

I absoluely love Dr. Jun and HIGHLY recommend her! She helped my husband and I conceive after 4 miscarriages! She is friendly and takes time to answer all your questions! She does not treat you like a case, instead she invests time to make sure you are comfortable and taken care of. She is available to reach through email and always responds. Her assistant, Kristina, is also great! She always called me back with blood test results as soon as she got them back! I would recommend Dr. Jun to anyone who is trying to conceive and having problems. She came highly recommend to me and I am very blessed we crossed paths!

Experts in «You-ology»???Give me a break!
I was at patient at PAMF in Fremont for more than a year, but I don’t want to review the doctor’s performance, but rather their on-​call service. This is because I’ve not been able to have a successfully pregnancy there, so my opinion on the doctors may be biased.
Late August, I had a miscarriage and the doctor was not able to see the fœtus, so he said it could have been an ectopic pregnancy and I should have kept it monitored (he did not prescribe further exams or anything like that). Long story short, on the Friday night of the Labor weekend I had to rush to the ER because, after trying for more than 2 hours to reach out the on-​call doctor, I gave up and could not bear the pain in my right ovary anymore and I was scared it could have been because of the ectopic.
My husband called the on-​call service 4 times and every time he was told they were trying their best to get in touch with the doctor. We were also denied the opportunity to call our doctor directly. The day after (at the ER they said it was very likely an ectopic and prescribed methotrexate), the on-​call doctor called us and explained that the call center had her wrong phone number and did not try to call her on her landline number!!!
After further exams, it turned out that it was not an ectopic and a simply phone call with a reassuring doctor could have spared me the methotrexate, which put me to «rest» for 3 months.
Is this a clinic or candy shop? Are we patients or bank accounts to squeeze?
We wrote an official complaint to the PAMF and guess what: nobody ever replied!
Furthermore, if you really want to conceive and better understand the reasons of your infertility, don’t stop here, keep looking.
Experts in «You-ology»???Give me a break!

I highly recommend Dr. Sunny Jun. She is knowledgable, friendly, warm, and very helpful. She provided us with the various viable options and associated data, pros & cons, and kept open communications with us. She worked with us on a solution that best fits our goals. She always makes time for us, helped us to deal with several urgent situations. She returns our off hours calls/​weekend calls timely with clear instructions– BTW, this is one of the great feature of Palo Alto Medical Foundation (PAMF) Fertility Treatment program– the Drs. work in a group and there is always someone on call to take care of urgent need! The other doctor, Dr. Dobson is very nice as well, where he treated me over one weekend when he was on call. Under Dr. Jun’s guidance and treatment, we are very fortunate to be pregnant with our first baby girl, at the 2^nd round of IVF treatment, esp. given that I’m at a much higher age range, with a generally lower probability of success! We are extremely happy that we have chosen to work with with Dr. Jun and the PAMF Fertility Treatment program!