Mike’s Auto Body

I took my Camry in for repairs, it was very pricey but 5 star quality work.
The agent assigned to me was very polite and friendly.
They updated me every often and the paint job was solid.
When I got it back my car looked brand new
Thanks guys!

Great customer service! Shout out to Vince who was very helpful in answering all my questions. He went above and beyond, so grateful for all his help. Very upfront about the situation of my car and answered all my questions. I would come here again if needed.

This is the worst place to have Collision work done don’t take your car there because it will not get fixed right will take personal items from your vehicle the paint does not match the original finish so you’ve been warned do not go to know Mike’s Body Shop

Wonderful service with my suv, my 3 little ones enjoyed the office and basket of toys, the job was done well. No hassle and had my suv back by day 3. Very pleased with service, quality and customer overall care. Thanks!!!

Took my Suv here for repairs through my insurance company on February 2016. The reasons for the low score are what’s followed. The ladies up front have great customer service but, that’s as far as it goes in this shop. My service writer Lee was Ok. The shop manager Jeff no clue on how to treat and handle customers or even how to work on cars. The quality of work they do is below standard because of the overspray around the trims and misaligned door jams. They do not clean the inside of your car after working on it leaving black finger prints all over the door and steering wheel and stating that that is how my car was coming into the shop. Now after supposedly working on my car they damaged my lights and never re installed it or took responsibility for their actions and blamed it on me. After reading the itemized list of the repairs that were supposedly completed on the Suv they charge for line items that appeared to have never been completed. The work on my Suv were so questionable that my insurance company will be completing an investigation on this shop. Save your money and time and all your headaches by going to a respectable shop that will treat you with respect and work on you car with pride.

Vince answered my questions about my car repairs. He went through step by step of how he was going to make the repairs and assured me if there were additional repairs that needed to be done, he would let me know. When I got my car back, it looked exactly brand new. The interior was very detailed clean. I really appreciate the work Vince and the folks at Mike’s Auto Body have done. :)

After a car accident, I dropped off my car here for fixing on Monday. Brent was super helpful and even took an extra day to make sure the paint job was perfect. I was able to get my car back fixed and cleaned in 5 short days. Thank you Mike’s Autobody for the excellent service!

Painless…
Mike’s Auto Body made the entire experience of getting my car fixed painless. The customer service was excellent. The communication was excellent. They did a great job on my car.

The customer service here is amazing! I had to take in my 2015 Honda Accord to fix my hood and both bumpers– just a very small dent and good scratches… my car was done early and it looks like brand new all over again! I was notified promptly and was back in my car in a few days :)

First time here it was under the old management and service was not good. My wife went to Target and someone broke in and stole our radio but did some major damage to the door and it needed to be replaced and the dash was in pieces. A week later went to pick it up and they put the old dash pieces back on my truck with the damage. Took it back and the bigger lady that worked there told me I could leave the truck for 2 days and they would fix it, but I would have to pay for a rental after they failed to complete their work. I just paid another shop to fix it didnt want to deal with them anymore. Skip to a few weeks ago I got side swiped on my way to work damaging my fender and ripping my side mirror off. Called insurance company and who do they recommend you guessed it Mike’s Auto Body under new management they said so reluctantly I go for the estimate. Mike does the estimate and informs me it will be a week until he can get to my truck, so I say im going to get another shop to do it as I need my truck and I could not drive it. He says I have multiple locations let me ship it to another facility and get it done. I think to myself this guy is the best! So I leave the truck on I think it was Monday and he says it will be a week. I get a call that Friday saying my truck is done and ready for pick up, I inform them that I can not pick up my truck until Monday as I was on a small getaway with the Family, he also says hey you have a bug guard in the back of the tahoe do you want us to put it on for you? I let him know the bug guard was on the truck when it was brought in and I expected it to be one when I get there. I show up Monday at 8am before work to pick up my truck. The young lady at the front desk says give me 10 minutes and we will bring your truck up. Waited 45 my truck pulls up half ass washed still dripping water from just being washed polishing compound in all the jams and no bug guard. $UCK!!! Now Im late for work have to take the rental back for another day so they could finish the work they were supposed to have completed. Come back later that day get my truck and head home. Didnt drive the truck for a couple days since the wife is on vacation and I can take the smaller car and save on gas. Get home yesterday and was going to was my truck and notice small scratches all over my hood and scrape marks from the accident not removed. When and talked to Mike today and he says those are called crows feet and my paint was cracking (ok I guess dont know much about painting) Its just funny go there no scratches pick it up scratches??? Guess my paint decided to crack the week it was at Mikes. So SOL on the hood but he said drop your truck off Wednesday and I will take care of the other stuff. I will be going there on Wednesday so they can finish what they got paid for. I will update once the job is done. Please stay away from Mike’s they are the equivalent to the McDonalds of auto body turnover rate means more than QUALITY of their work. I dont care if they change management 10 times I will never go there again. I give them negative 5 stars.

I took my vehicle in for body work I had change in my cup holder for parking meter when my vehicle was returned to me it was all gone I called and spoke with the manager I was told none of his workers would take and thing for a customer’s vehicle. Never use this shop for your auto body needs go to cooks collision.

Mike’s Auto Body turned a bad situation into a great experience. My car looked brand new and they finished the repairs 2 days early. They worked with my insurance company and kept me up-​to-​date through the entire process. Thank you!

Just a pleasant experience all around. It’s a no brainer. If I ever need a body shop again AAA won’t even have a chance to ask if I have a preference. I will tell them I want Mike’s.

They are simply amazing! Unfortunately my car was rear ended and the whole bumper and trunk was just tore up, so i was referred to come here. As soon as I approached the front desk the young lady behind the counter was very friendly and helpful. Her along with the branch manager made my whole experience pleasant even though I was not happy about being there lol.
I dropped my car off to get repaired, the called Enterprise rental car to pick me up and take me to their facility. They answered any and all questions or concerns I had about the car, insurance questions, repair time, cost and everything and never once did they give me a hard time about it. Although I was given a repair completion time of 7 days they happened to get the parts in earlier than expected and got my car repaired in 3 days. I would gladly come back if I ever needed their services again!

I am amazed by the incredible level of service at this shop. Everyone I dealt with was knowledgable, honest, and listened attentively to all my concerns. I recommend this shop to everyone, even if it is not the closest shop, I would pay more to transport my car here. It is definitely worth it — if you want the job done right, take it here!
This is one of the few places where the employees all care more about the customer than about making a profit. I am absolutely amazed by my experience here, and the service they provided. It’s not the fanciest facility when you first walk in, but they make sure your car is taken care of completely and there is no frustration for the customer.
I dealt with Christine and Jeff (I think his name was Jeff, I don’t totally remember) and it was the best post-​collision experience I could have asked for. They took care of everything for me and were completely honest and open the whole time, letting me know the work they could not do but making sure it got done completely by the dealership and they made sure everything was covered by the insurance.

Little bit upset for them to charged me additional fee’s to re-​inspect my car after my insurance paid them almost $ 8k repair on my car…
no diagnostic report given to me (what they said it was a visual inspection was done on my car…($ 126) charged… ripoff…

I’ve had my car repaired here a couple of times. I have yet to be disappointed. Elaine has handled my claims quickly and efficiently. My car is always ready when promised and they honor their warranty for the work done. I will continue to come here.

Yesterday I dropped my car off at the shop and it was a great experience. My car was hit in a hit and run the process has was so stressful. When I dropped my car the ladies at the feont desk were very welconing and cheerful. There was some issues with my insurance, but Chrissy said she would call them in the morning to get clarification for me. I really appreciate them reaching out and going the extra mile. My car isn’t done yet, but I would definitely refer them because of their customer service.

Central Collision? — more like Central Con-​artists!,
beginning with the XXL drama queen who will keep saying ‘to be honest’ Hint: She ISNT honest!
She cooked up an estimate purposefully including irrelevant paint and bodywork I didnt want fixed, not caused by the accident that apparently State Farm (accepting liability) who had sent me to there in the firstplace, decided they couldnt agree with.
So it was pay for work I didnt ask for (even though accident no fault of mine), else the work that was legitimate would not be done.
when I didnt agree with paying for most of damage caused by someone else, and for other irrelevant work that they were trying to bill State farm for who was accepting liability (!),
they Charge youto simply take your car back AS IS. I mean, WTF!
charge you a lot of money for simply being able to take your car back, with NO work done.
They print out paper work after the fact to claim that you have to pay to get your car back as it was, ransom for no work done!

Else there are plenty of other collision shops in Fremont, besides Central Collusion, looking for work.

I have been here 3 times. Every time I got the excellent service by far. Not sure if it is because I am Progressive Customer or it is because the center itself.
I don’t understand what’s up with the other bad reviews and I just don’t agree with them.
They have 5 days good will rental for $ 20 at nearby Hertz. And if I want something more than just $ 20 rental. I just pay the different mostly $ 15 bucks a day to get a Premium car and Hertz will give me discount on the price. They pick you up and drop you off at Collision Center. The insurance process is very easy and smooth. And my car came out just like new in fact, it is better then new. Christian is friendly and detail orientated and very responsive and so does the rest of the staff. Sorry I didn’t ask their name.
I know they are not the cheapest place to go to if you are paying out your pocket. But seriously, where does?
I would recommend every of my friends to go there.
Thanks again for making my car looks so good. I was so sad when the accident happened on my brand new car but it looks like new now. :-)