MCIS Multichoice Insurance Services

Unilocal it is a sincere request to you for giving an option of negative stars.
I called up MCIS for medical insurance for my parents which was received by some Nick (company provided name as he said). He did not tell me his full name as he knew I was going to write a review but I called at around 11:30 PM PST on 1÷16÷2016 so that may help identifying the right person.
Firstly I told him i am looking for medical insurance and without any greeting or response he asked me if I can be reached on the number I am calling from. I said yes and he hung up saying he will call back.
Then he called few minutes later and I said, «Hi I am looking for medical insurance»
The first response I got was, did you check the time on our website? We are available 9 AM to 9 PM and you are calling at 11:30 PM.
Dude do you really want to sell your services with that attitude? Why did you even pick up a customer call and then called back if you are not working. Also it is not mentioned next to your phone number on website.
This was not my first experience with them as I called them last month for my Mother in Law’s medical insurance and ultimately ended up taking the same insurance from insubuy.
This time again I wanted insurance for my parents but 12% discount would not force me enough to take that attitude. I thought of again trying them after reading some Unilocal reviews but they are not worthed.

Agent from MCIS called me to correct this situation. He mentioned that he would give me the rebate at the end of the insurance period. I am happy that my Unilocal review was responded to and that the situation is corrected so quickly. Next time I would make sure to call them before making a purchase so I can clarify all questions. Thanks to MCIS for their quick help on the issue

I would not recommend going and buying the insurance from this website. The person, I think his name was Naveen, wanted to first take all my personal information before telling me about the plans. When I gave him my work number, he insisted I give him my cell number. What riduclous thing is that. You can go to any website that is an aggregator for visitors insurance any buy a plan– the prices are regulated and no one can charge more. I know the reason why they wanted to have my cell phone so that they can call me again and again to harrass me to buy, in case I decided not to buy from them
I DO NOT recommend going to them. Instead go to visitors Coverage. The lady there was very professional and polite and provided me with all the details and told me what to buy and what is covered versus wht is not. They told me what it means when buyin a pre-​existing condition coverage with examples etc.

I bought two life insurance coverage for my kids from MCIS. I found them to be thoroughly professional and provided all the information I was looking for before I purchased it. And above all they follow up every year to see if I needed any additional coverage. I recommended to my other friends as well and they have been very satisfied with their services.

Dharmesh Verma from the MCIS Multichoice insurance Service has been working with me for past few weeks to resolve these issues. There were two complaints:
1.Refusal by PAMF and Beacon to use the Coventry insurance.
2.Payment of fee to El-​Camino hospital for my mother’s treatment.
For Point 1, Dharmesh has communicated with Beacon/​Santa Clara/​PAMF for their refusal. I have been assured that this problem should not re-​occur.
For Point 2, we have start the process for the Insurance to pay on the El-​Camino Claim
In lieu of this, modifying my review to 4-​star. I am taking my mother in law in couple of weeks. Stay tuned for more!