Jeannie Chung, DDS MS

Wonderful experience with Dr. Chung. She is very friendly, and knows what she is doing. She explained everything very detailed and delivered the message very clearly. They taught me how to use all the tools they gave me and made sure that I got all the care I need. Her hygienist are excellent and zero pain during the deep cleaning. Her two front desk receptionist are also very kind and friendly.

During my first consultation after periodontal surgery, I inquired about the soreness of the chin. I was told at that very moment that she accidentally bruised my chin. During my first week after the surgery, I was on strained liquid diet. Exactly one week after the surgical procedure, I was bleeding profusely. My friend was not able to reach her at her after hours’ phone number at first, and she took me to the emergency. In the waiting room, my friend was able to reach her and we went to her office right away. There was a slit on my palette. She did a lot of unnecessary stitching as she mentioned that she was going to buy insurance. Needless to say, the insurance was expensive in the pain scale.
She would charge 5% less for cash or cheque without going through insurance. Prior to the procedure, the insurance was denied. After talking to them, it was approved as I have dental insurance with Blue Shield since 1980’s. Since I have to pay upfront prior to the procedure, I assume her office must have contacted Blue Shield as I only had to pay the remaining balance at that time. When the bill arrived, I noticed that the insurance denied my charge. I then contacted the office and was told that it was my responsibility to deal with Blue Shield. During the dispute, which last one month in duration, finance charges were added to the bill.

I don’t get why she only has one review, she is a super perio. I had a chipped tooth and there was a 50% chance it needed to b pulled and that would create all sorts of other issues. BUT, she was able to save it with a procedure called ‘crown lengthening’. Google it and read how unpleasant it is. Imagine my anxiety plus the fact I don’t get numb easily.
Jeannie was able to numb me and explain my numbing issue — long roots. So she had to inject deeper/​lower and tada, I was totally numb throughout the procedure. Thank goodness. Today, I have a crown and all is well given the dire condition it was in.
She is a perio that specializes in SAVING the tooth. She doesn’t do extractions, crowns or cleanings and that is why I saw her. Also, her staff is simply wonderful. I forget the names but her dental assistant is sweet and professional and the receptionist as well. They handled all the insurance and getting the details from my general dentist.
I was totally bummed out w/​the chipped tooth but this came out well all because of them.

Went back after one week post-​op. Dr. Chung is *awesome*! I am very happy with the results. She’s an artist when it comes to making the new gum line look natural. I’ve got three more grafts to go, and you can bet I’ll be having her do them :)

This is a periodontal practice only (plus implants). I have been a patient of this practice since 1991 when I lived in San Ramon. Dr. Chung purchased this practice from Dr. Dennis Low in the mid-​90s. She has performed two separate surgeries on my gums — she is gentle, thorough and efficient. Her front office and assistant came from Dr. Low — they know what they are doing. I alternate cleanings between Laurie in this office and the hygenist in my dentist’s office which is located in Palo Alto.
Address shown is incorrect — new address:
39 055 Hastings St. Suite 104 (Located behind Hooters Restaurant)
Fremont, CA 94 538
(510) 794‑9954