Golden Pen & Company

This company has been doing my dad’s taxes, my brother’s taxes and recently my taxes. We trust her and she knows what she’s doing. Yes the office is small and does look 60’s or 70’s like, but a few years ago Turbo tax told me I OWED over $ 2000 so I went to see her and it turned out to be $ 330. Honesty and accuracy are important to me. I am now a small business owner and she is doing my personal and business taxes.

I have been going here for the last few years. The service is great and inexpensive but the people there are very thorough. Vi and her daughter run the place. It isnt a fancy place but it works! My taxes arent too complicated because its just lil ol me. She answered all my questions and even researched information for me that was not part of my tax preparation. I feel like they go out of their way to help you without charging and you just cant get that service most places these days.

I was referred to a lady here for tax services, and gave her a shot this year. First, you should be warned that this office is basically one room with two desks (I think a husband and wife team) and has not been updated since the late 60’s by the looks of it. It’s a bit cluttered and reminiscent of your grandparents den, and the husband (who sits closest to the front door) isn’t exactly the friendliest of chaps. The lady is the polar opposite and chit chats with whoever’s in front of her; she seems pretty sweet.
Unfortunately, she spent a total of 10 minutes on my paperwork and that was the extent of her service. I had a long drive to make the appointment, so I was a bit taken aback. I know that with my friend (who has more complicated taxes), she puts forth more effort and will work on a return for a week — but for a single person, she doesn’t really do anything I couldn’t have done myself. I was looking for write-​off suggestions and some fancy footwork with my stocks, but that wasn’t to be had. The prices are reasonable, so I don’t feel ripped off exactly — but I don’t think I’ll be coming back.