Fremont Eye Care Physicians

Great staff! Monica was so helpful. She called my insurance company and got all the information I needed in order for my daughter to have glasses made. She could’ve just said, no we don’t take your insurance and send me on my way, but no. She was so nice and took the time to take care of us. Because of her we finally found a place that takes our insurance. Thank you!

This is a wonderful practice. Both the doctors and staff are very friendly and helpful. Always an enjoyable visit!

Great professional people and they have eyewear there. Saw dr Anderson and he was very easy to talk to.

Fantastic service throughout. Was able to get an appt immediately and see a doctor to address my issue. The entire staff is friendly and accommodating. Would never go anywhere else.

Our whole family started going here for our annual check-​ups last year and we’ve had a pretty decent experiences thus far, until now.
There were some problems regarding insurance information mishandling from the reception counter last year, but that was sorted out.
All in all the doctors for our check-​ups were nice and professional. The glasses section staff was also accommodating and the selection of glasses was big.
My reason for two stars is that my mother recently got back from an annual eye check-​up and got pink eye right after it. Furthermore, going back to the office to check on the pink eye, we had to pay for it. Nobody wants to go to a check-​up and contract pink eye due to unsanitary procedures in handling of your eyes, have to go back and check on it and have to pay. Really disappointed that we had to experience this because we really do like the staff and doctors here; but like I said before, a check-​up at the optometrist is THE LAST PLACE you’d want to contract pink eye.

****I also have a review for Dr. Steven Andersen the opthamologist who practices here.***
My father came here for cataract surgery. I had a new prescription that was making me ill and the problems were only getting worse with my current optometrist. While in the waiting room with my dad, I wandered over to the staff here and asked their opinion about my glasses. Believing they were going to just «blow me off,» I was shocked when Evie (for no charge) proceeded to spend 45 minutes with me and my new glasses.
There was something DEFINITELY wrong with both of my new glasses. Both in prescription and in how they were manufactured. I made an appointment to see one of their optometrist’s (Dr. Thazin Aung) and paid a mere $ 65 to receive the most comprehensive eye exam I have ever had in the 31 years I’ve been wearing glasses.
Evie ended up calling my current optometrist and spoke to one of the office manager’s. She faxed over her findings and D. Aung’s findings. She also spoke to my optometrist. My optometrist ended up taking care of the problem. Evie did all of this for no charge to me.
In addition, my dad had to buy new glasses after his own cataract surgery. He could not believe the caliber of service he received from the optometrist side of the practice. He was thrilled with all of the staff.
Because of the entire experience at Fremont Eye Care, they have gained 5 new patients… me, my hubby, our adult daughter, my mom and dad.
Thank you, Fremont Eye Care, for being so wonderful.

I recently took my daughter here for an eye exam and we had a great experience! I was reading the reviews and was shocked there were 2 bad ones! My daughter was a new patient and things went smoothly. I must say that I called my insurance to make sure that we could go here. Anytime someone in my family needs a specialist, I call insurance company because they are the ones paying. When we first arrived, Sheree (I think that was her name, she didn’t have name tag) was very friendly and explained the forms to be filled out. Being a new patient, I expect forms to be completed! Dr. Aung and Dr. Ling were the best! They made my daughter comfortable and talked to her and not act like she wasn’t there. Rebecca was very kind during check out. She talked to my daughter also! Both her and Sheree made tge process so easy. Monica in the optical dept was so good with my daughter. Made sure she was happy with the glasses she chose. My overall experience was just awesome! The whole staff is very friendly and knowledgable in what they do. I will be coming back here for my other children.

I have been coming here for years. They offer great service and the staff is always really nice and friendly. They always take care of me. Highly recommend.

Excellent service, great staff and doctors.
especially Dr. Aung, she is super nice and is willing to work with you until you can see perfectly, she has helped me a lot. i wasted my time at Kaiser, bless the skies I was able to find this place.

No process in place for first time patients. I make an appointment on the phone. I reach their office on time, fill up 6 pages of forms and then 10 minutes later told that my insurance isn’t accepted at their center.
In the ideal world, I should’ve been told this while making an appointment.
Guess what I hear from the receptionist. «We’re busy taking appointments and don’t have enough time to ask for insurance details over the phone»
Last thing you want to hear after you’ve taken half a day off at work instead of an apology.
Terrible planning (or should I say lack of it) and no process in place.

We have been going to Fremont Eye Care Physicians for last 2 years and we absolutely love this place. My daughter was 4 when we first consulted Dr.Low. He is a great doctor. Very pleasant to talk to, soft spoken, great with kids and very knowledgeable.
The optometrist staff is great. We love all 3 ladies there. Because we have a kid wearing glasses we often need adjustments and the staff is always smiling, welcoming and accommodating.
Sometimes we swing by just to say hello to the optometrists. Jane is my daughter’s most favorite.
We highly recommend this doctor.

After my left eye vision correction following cataract surgery not turning out as planned a few years ago, and my long time eye doctor retiring, I was referred to Dr. Anderson by my primary care physician. I do have medical conditions with my eye too and have worn glasses and contact lenses since I was a child. Dr. Anderson, the optometrists and the technicians at Fremont Eye Care, whom I have been seeing for three years now, have set themselves a high bar in professionalism, bedside manners and overall patient satisfaction. Dr. Anderson has been very patient and thorough in dealing with and explaining my complex eye matrix and options and I recently made an informed decision to have my right eye cataract also fixed. Since my left eye had healed as under-​corrected and hence for reading, ideally the right eye had to heal to a perfect 20 to enable mono vision for distance and eliminate any need for glasses or contact lenses. The technicians, optometrist and Dr. Anderson worked with thoroughness and diligence, further complicated by my corneal astigmatism, and following my cataract surgery last week, my right eye is now corrected to a perfect 20 vision.
I have no hesitation in recommending Dr. Anderson and his team Including Dr. Aung as a best in class… I should know as I have been seeing eye doctors and wearing glasses and lenses for over 50 years!

I most recently went to this office the entire staff was excellant, i mean the greatest ! I was treated fantastic the care for a patient they go the extra mile and care for there patients…
I was overwhelmed. carol ann ling, m.d., and optometry jane were the best, i have in my entire life felt this way before the way in which i was treated there is not enough stars
On Unilocal they are the best!

I have the greatest respect for Dr. Carol Ling! The patient care and proficiency of treatment is second to none. She places patient care above all else. In fact, its this sincere desire to accommodate both her scheduled patients and unplanned emergency patients in dire need of assistance, that at times has resulted in a little longer wait times. But even then, the care and concern for all her patients is extraordinary. And this attitude permeates the entire team, resulting in a very caring office and experience. I would recommend Dr. Ling and Fremont Eye Care to anyone desiring top notch care and competence.

I have been to two other local eye docs and have been dissatisfied with the care. I don’t care for quick intros and then the doctor walking out the door before you have your questions answered. Hello? You’ve barely taken a look at me!
Alas, I’ve found my permanent doc from now on. FECP is the place to go. I was seen by Dr. C Ling and will be sticking with her from now on. She is professional, patient, and obviously compassionate of her work. Always willing to stay and answer all your questions before wrapping up the visit. Top notch bedside manner! I’ve been more educated about my situation in 10 minutes with Dr. Ling than with the local competitors.
Wait time was typical for a bustling practice in this area. Don’t mind waiting as long as evaluation and treatment is great.
As for the rest of the practice, can’t say too much about the other docs other than they seem to be a little less friendly– maybe too many patients too little time? A little tip — it’s okay to smile back when someone says hello to you.
Thank you Dr. Ling for all your help. You have finally regained my lost trust and respect for doctors! Will be referring my friends and collegues to you.

I thought I would change eye doctor offices because my last Dr’s office was ridiculously busy, this place is even worse. Both appts I had I waited more than an hour to be seen by the Dr. Carol Ann Ling, who is actually quite good, but the waiting times were unbearable in my opinion. My current appt I waited an hour and twenty minutes for a 5 min appt. I don’t think I’ll be going back.

Just had my eye check. Office is super clean and staff greeted me by name. There was no waiting. I was taken in before I could even begin using my iPad!
My dam was thorough and comfortable. But the best part was choosing my new glasses. The staff treated me like a beauty contestant finding just the right frames.
A little over a week I had the new lenses fitted. Now I am lying in bed writing this review with perfect eyesight and great looking glasses.
Thank you

Went there for my father’s eye’s viral infection. The receptionist was kind and got to the doctor quick. Dr Carol ling is very understanding, kind and has a lot of experience. She was quick and helped him recover.

Fremont eyecare visit for me was very comforting. The dr was very helpful and understanding. The staff went above and beyond for me.
If youre looking for a great eye doctor then you found it.

I am continually impressed with the quality of care at Fremont Eye Care. Dr. Low and his staff are highly skilled professionals that are friendly and have been very compassionate in dealing with my difficult vision issues. Evelyn and her team in the optical shop have taken extra care to ensure that my prescription is accurate and that I am satisfied with the results. I am so grateful to be under their care!