First Metro Investments

I have refinanced my home at least 5 times in the past 10 years with Evelyn. I like the fact that she watches out for me — she’s called me each time she notices that the rates are favorable for me. It’s great not to have to keep watching — when she calls, it’s time!
Since I started working with her, I’ve not looked elsewhere — so, I am not sure if others arrange to bring the entire loan packet to your home for signatures — in the comfort of your home. That in itself is a huge convenience — not having to go hoofing it to random title company offices across town.
The 1-​star review — sounds like a set of circumstances beyond control — in my 5 instances, Evelyn has been efficient, caring and professional. I’m hoping I do a few more re-​financings with her!
Give them a try — decide for yourself.

Do Not Use Evelyn Juan for your loan or any other transaction.
I used her company for my first home purchase. The day I went in to sign the papers, she was a mess. I waited there the entire day for her to get her act together. For example, she had my employers address wrong, said I worked in Arizona or something. She was missing pages of bank statements, and was just utterly disorganized.
She called ME to refinance my loan after 4 months. I gave her all of my paperwork and then I heard… nothing. I called her, no answer. I just don’t understand, she contacted me to refinance, and now not a word from her. I finally got frustrated after 2 – 3 weeks of waiting and am looking elsewhere.
Extremely unprofessional behaviour, and untrustworthy.