Crescent Motors

I found Danny to be fair. The deal I was in the process of doing with him (purchasing a classic car and consigning my car) did not work out in the end, but he spent a lot of time trying to make it work, and the car in question had issues that he was not aware of. I would definitely do business with Danny again. Other guys at Crescent are also good people.

Bought a 2010 BMW 328i on March 5^th after making the appointment the day before as to make sure the 2 hour drive was not a waste. Tony was actually very helpful during this whole process as well. Showed up and test drove the car. When just walking around I looked under I noticed some oil on the cover.
We drove the down to his shop and they put it on the rack and changed the crush washer on the bolt because an oil change had been done the day before. No big deal at all. I did also notice 2 screws in the back two tires and they patched it there at the shop. Not extremely happy about that because I didn’t want to worry but they were still run-​flats. Bought the car and did finance through them because we did not have time to go to the nearest golden 1.
Bought the car and two days later a bubble appeared in the front left tire. Called him and after talking a bit he offered to pay 200 of the $ 331. Okay I understand. When I went to the tire shop noticed the back tire had a tear in it and also a smaller tear in the front left tire. Had to purchase a full set but that is because I wanted the peace of mind. Still haven’t received that check after almost 4 weeks. ! week after the purchase the battery died on me and I could not turn off the car and then start it up again. He offered $ 100. BMW quoted me $ 700 for a replacement! Ended up going to another shop for 350. Still haven’t received that hundred dollar check.
Also, It is now the first week of April and thee tags expired as of the end of March and I have gone to the DMV to get tags because they were supposed to be sent to me but nothing and I don’t need another reason to be pulled over for something that I have no control over. The DMV can do nothing because it is as if the previous owner still owns the car!
They will not answer our phone calls and his voice mail is full so we are completely stuck.
Car buying experience was easy but they went no where past that after I left the lot. I have been sent the first bill and it has been paid so why isn’t the car in my name?

Update: It’s March 31^st, four and a half months after I financed the car, and I still haven’t received any vehicle registration documentation or license plates. If I hadn’t recently moved out of state that wouldn’t be an issue, but my new state’s DMV will not process my registration since Crescent still hasn’t submitted the paperwork on their end. I called the lien holder, and they too are still waiting on Crescent to send their documentation. So, I removed a star. I still had a positive experience buying the car and with the service provided by the sales person including the retrieval of my old beater as a trade in. Unfortunately, whoever is handling the paperwork over there isn’t doing their job. Sad.
My last two car buying experiences before Crescent were complete disasters, so I went in with low expectations and completely ready to just walk away. In fact I didn’t want to fall in love with any car they had in stock because I wanted to give myself an easy out. Tony was very nice and had a great sense of humor about my attitude. Eventually he did find something I really liked (2011 Mercedes C300) despite my misdirected protesting. He took my former lemon off my hands and took over the accompanying string of headaches. That alone was worth the drive out to Fremont.
Tony and Danny were very respectful and made me feel comfortable. It was the type of service I rarely experience as a woman of color. I do believe that flexibility worked in my favor. I didn’t have my heart set on any car in particular, so that left the door open to just go for whatever was going to be a good deal for me and the dealer. So far I am happy with my purchase, and if all goes well I will return to Crescent when I’m ready to upgrade again.

I was going to give them a 4-​star review until today’s negative-​5-​stars experience. I recently bought a nice 2008 BMW from these guys, and the sale was fair and went smoothly. Then, a week later, my car wouldn’t start and multiple warning lights came on. Turns out they sold me a car that had a leaky roof, and had a battery sitting in water when I bought it, which caused major electrical issues. I believe them that they did not know about the leak. They said they would take care of it and took it to their mechanic. I appreciated the way they handled it then. They had asked me to pay for half the repair, but never asked for the money when I picked it up so I thought they changed their minds and did me a nice favor.
The car ran fine for a month, then this week wouldn’t start. Turns out their mechanic botched the repair by breaking off a bolt, then fixing the battery cables with tape, and breaking an expensive sensor and leaving it with exposed wires. This hack repair melted the main electrical line which could have started a fire and will cost $ 2000 to fix. When I called Crescent Motors to ask about it, they got rude and said I should have paid for half of the botched repair (for the flooded car they sold me), telling me that my car was breaking down because of «karma» from not paying the botched repair. Now they want me to take it back to their mechanic — the one who fixed a modern, complicated BMW electrical system with tape. And pay for half of the bad repair that ruined my car. And and then they spin it around on me and call it karma. Completely unbelievable.
And by the way, the repair place is called «CT Auto Repair» in Fremont. If you want your car fixed with tape, take it there.

I would like to take the time to say how satisfied I am with Anthony and his team. I was referred to Crescent Motors by a coworker. I was nervous as it was a long time since buying a car from a dealer and my credit is not 100% which also had me worried.
Anthony put my mind at ease explaining everything and stayed in touch with me every step of the way. With his clear explanation of the cars and financing available my purchase was quick and painless. I was able to happily buy the SUV perfect for my family.
I will not hesitate to recommend crescent motors to anyone as they will help with your needs.

On Sunday’s an appointment is required, according to their website. I called right when they opened on Sunday and made an appointment to view a car and have them hold it for me for 1.5 hours (the length of time it would take me to drive there from the moment I hung up). I arrived with my wife on time as expected, and they were in the process of selling the car to some folks who had just dropped in with no appointment.
Lovely. 1.5 hour drive for nothing. To add insult to injury, the car was not in the condition advertised. The rims were seriously damaged, and the exhaust pipe was bent from an impact.
I wouldn’t recommend these guys.

I had been looking for a specific car for about six months when I saw just what I wanted in an ad at Crescent Motors. I spoke with Anthony and he was very helpful. I test drove the car and decided that this specific car was not quite right for me (despite the fact that it was in fantastic condition) and continued looking. Well, a couple of weeks later I decided to revisit this particular car since nothing else was as nice.
I arranged to have the car taken for a pre-​purchase inspection locally and Anthony offered to drop it off and pick it up for me. There were a number of issues with the car so I again opted to pass on the car.
A few weeks later, again after finding nothing as nice, I called Anthony again to see if the car was still available. It was. He also reported that he had fixed the issues that had shown up in the inspection. I made on an offer on the car, we came to an agreement and I arranged to pick it up a few days later.
Anthony and his brother were very easy to deal with – no pressure at all. They were respectful of my need to find the best car I could. Finalizing the purchase was very easy as well. There was one small wrinkle at the end but they handled it well. It turns out that my initial concern – that the convertible top didn’t work without some manual help – continued to be an issue. After I had signed all the paper work and was inspecting the car I discovered the top had the same issue – which I thought they had fixed. They offered to look at it again and to not put my signed paperwork through until I actually accepted the car. Long story short, they were not able to fix the issue but I accepted it because this issue is quite common with this car and is not really a big deal. The important thing is that they handled it well even though they were not able to resolve it.
The post script to the story is that I have now owned the car for about a month and just had it taken to my ultra-​picky local specialty mechanic who has pronounced the car «a real gem.» He thinks that I scored a great deal on a truly fantastic example of this car. Thanks Crescent Motors!

Wonderful Car buying experience! After looking for a Honda Odyssey for over 2 months, I found one with lower miles, at a lower price with all the options I was looking for, (Leather, DVD). I was shocked that the price was so good, and even suspicious, as I thought there must be something wrong. I looked at the exact same car two days before without the DVD for 3,000 more I contacted Crescent Motors, and received a quick email response. We had three places to look in Fremont, (2 hours from my home) but as this was the best deal with the lowest Miles, I went there first. The car was shiny, and stored inside. This place was NOTHING like the places I had looked at previously, (just 2 days before looked at 5 vans in Sacramento area). The Van checked out great. I knew right away it was the car for me and my family. Anthony was very nice, mellow, did not swarm on us, pulled the car out for us, even encouraged us to have it checked out locally to insure what he was telling us about it was true. This fact was unusual, as the other dealers seemed to talk you out of getting it checked out, and just wanted you to buy the car. We went on trust, and purchased the car. Anthony was kind and resourceful, and not pushy in any way. We trusted him. I could tell he was a quality person and this was a family business. We drove it home and had it checked out by my dads overly picky mechanic the next day. Everything is GREAT. The breaks were almost 90% the air filters and cabin filters were all clean and recently changed. All fluids were full.
I will tell all my friends about them, it was a great car buying experience. I drove there in a bad mood, getting ready to be swarmed on and «convinced», and left feeling like I got the deal of a lifetime, and supported a business I felt good about.

Recommended by Alliance Credit Union (BTW: the people at Alliance are AMAZING!). Anthony was very helpful and has a beautiful indoor showroom. Well, I think it’s beautiful because he mainly deals with high end vehicles (Maserati, Mercedes, Audi, etc.) so that’s what you see when you first walk in. But he does have a few nice standard and commuter cars which is what I was looking for.
I test drove a ’07 Toyota Corolla. It was in my preferred color (grey) and was fully loaded so I was happy. It ran like a dream and it got my mechanic’s seal of approval. I filled out a loan app and Anthony tried like mad to get our loan approved (despite our good credit score, we have little credit history and what is on there is not the best). He was able to get us financing when everywhere else we went gave us a hard time.
I recommend Anthony at Crescent Motors to anyone who’s looking for a car — even if you’re having trouble finding financing. They have great cars at good prices and will help you!

An absolute waste of time. If I was sitting down across from the owners, I would remind them that a lie by omission is still a lie.
Crescent Motors posted a 2002 Jaguar on Craigslist. According to the ad, it was «in excellent condition» and «very clean.»
I don’t waste time, and I came with my check book. Let me tell you what I saw:
1. Paint chips — not mentioned in ad.
2. Caked-​on dust (sitting inside too long without being dusted) — not mentioned in ad.
3. Cracked interior door panels — not mentioned in ad.
4. Completely missing the center console — not mentioned in ad.
5. The car was triple-​parked behind two other cars inside the show-​room because they didn’t write down my appointment.
Note that I observed these things in about 45 seconds walking around the car. They were going to start it and pull it out, but I said not to bother. Who knows what the engine would have had to say.
They also had a beautiful black Maserati, and under normal circumstances I’d say «fire it up and tell me sweet nothings about low APR’s,» but after the boat-​load of omissions about the Jaguar, I wouldn’t trust a thing they said.

Crescent had what we were looking for in a 2006 VW TDI Jetta, but neglected to give us a major part of the car! The car had upgraded rims and tires with wheel locks, only they lost the «Tire Key» so now we are faced with $ 125 to break old wheel locks off and have to buy new wheel nuts. I agree used is «as is» but come on, NO WHEEL KEY.
That sucks!

I had a great car buying experience at Crescent Motors, Anthony was very kind and did not try to sell me anything, he just answered questions and showed me what I wanted to look at. I got a great deal on the mini van I purchased and he also helped me a great deal in the financing. If you are looking for a vehicle at least talk with Anthony before you go anywhere else. SERIOUSLY.

I bought a 2008 X5 from Anthony. My dad also bought a 2008 Santa Fe from him. Both turned out to be great cars. He made it easy for us to choose the car, the color, what is available in the auction, and get the car for us, and help us with anything that we need help with after the purchase. I would buy a car from him AGAIN. Thanks.

Purchased a Hummer from Anthony, it was better than expected as far as advertising description vs actual vehicle. Friendly service, great price, easy paperwork.
I have to give 4 stars and not 5 based on the transmission going out after less than 1000 miles. It’s a 4 not a –1 because I don’t think they knew about it, plus Unilocal doesn’t do negatives: P

I bought an SUV from these guys. Little did they know that there were alot of mechanical problems. Their mechanic said it was good to go. I left their dealership on my way back to so cal. Alot of mechanical broblems showed up by the time I got home (600 miles). DON’T GET ME WRONG, THESE GUYS WERE GREAT. Had I lived closer, their mechanic would have taken care of the problems. Anyway, Crescent Motors has been working with me since I got home to figure out and help share the costs of the repairs the vehicle needed. THEY HAVE BEEN GREAT working with me considering
I bought the vehicle AS IS no warrenty. These guys are pretty stand up, so I am not sure what all the negitive reviews are about. I trust these guys. they have been real honest and up front with me. Anthony is bending over backwards to help. BUY FROM THEM, THEY WILL STAND BEHIND THE CAR AND YOU. They did it for me

Scammer!!!
Drove 30 miles to find out the pictures were not accurate. Oops no navigation… Oops no sport package…
I would never do business with a guy like this.

Negotiation is hard here but thats not really why I’m only giving a 2 star. i called several times for something that they havent followed up on after the purchase of my vehicle. :(feeling very annoyed…

If I could give Crescent Motors less than 1 star, I would.
I contacted them about a car they had listed on their website, and asked if they would be willing to negotiate on price since I did not want to drive out to Fremont from San Francisco unless necessary.
My opening offer was 10% below asking, not completely outrageous, or so I thought. The response from the rude Car Salesman: «Good Luck» and the guy hung up on me!
I guess $ 30,000 means nothing to them, which is fine, I’m sure it will mean something to another car dealer.

Went and looked at a 2000 Audi and the dealer told me that «it didn’t seem like this car was for me because I knew about cars, and they’re looking for customers that don’t know anything about cars because they’ll pay the price.» Wow, do you really want to purchase your car from a place this scary? Stay away, far, far away.

This is a great place to buy used luxury cars!!!
I dealt with Anthony the owner and he was really receptive of everything I was inquiring on. I purchased an 07 BMW 530I with warranty. If you are looking for a type of car email Anthony and he will find you the best deals from dealership lease return auctions.
Most of the cars he carries are in really good condition and have factory warranty. I would definitely recommend giving Anthony a call if you are serious about buying any used cars. He can be busy at times but Im sure if you are up front with him he will treat you well and give you the best deal. I honestly saved $ 3000 from buying a car here.
Not only did I save money but I also had issues with the scratches on the car which he totally helped me with. The following weekend after I had already picked up the car he scheduled a detail to clear the scratches which I was very impressed how fast it took. Two thumbs up for service and efficiency!
Feel free to refer my name Peter H and see if you get a better deal!