Center Medical Group

I love doctor chaney. Been her patient for many years then switched to another doctor because we moved out of Fremont, but soon realized it was not a good idea. She’s not only a wonderful Doctor, but she’s a great human being who cares about her patients. Only prescribed medicine if truly needed.

I have been a patient there for many, many years. Dr. Zammuto is my primary care Dr. and he is by far the BEST, but the front office (namely MONICA) is enough to get me thinking maybe it’s time I look elsewhere (although I won’t because Dr. Zammuto truly is one of the best Doctors I’ve ever had) but since she (monica) started at that office I ALWAYS seem to get nothing but attutude/​problems when Monica answers the phone! She likes to decide who will and will not get through to their doctor. She likes to play games, I called to leave a simple message for my Dr. and she said she would NOT leave a message so then I said I would just come down and she was adimant that I not do that either and then she also wouldn’t make me an appt. Either! (What’s a patient supposed to do at that point??) Front office NOT Gustavo but Monica needs to be repremanded or let go (in my opinion). Dr.‘s are Great!, Back office staff very nice and professional!, Front desk (Monica) extremely UNPROFESSIONAL and rude!

I’ll be honest. I hate doctors. Usually, they tell me to «just wait it out» and I get a huge bill two months after the fact.
Dr. Zammuto, however, is easily the best doctor I’ve been to. Not only is he super responsive, but he does a good job of using technology as well. For example, my wife and I were going to Thailand and India for our wedding and honeymoon. He looked up the type of bacteria we were most likely to encounter in each area and prescribed antibiotics ahead of time.
In addition, he clearly explains why he orders every test. In short, he is absolutely the best doctor I’ve encountered. We’ve been with him for over a year now and we are very happy!

Avoid Dr.Cheney. She discriminated against my mother for not selecting a bilingual doctor! She went on and on about how frustrating it was to go over all her medications and not be able to communicate directly with the patient! I was there to interpret and she still didn’t care about how rude and disrespectful she was being! I gave her advice to control her frustration and she gave me a condescending look and said to me. «I’m 40 years older than you. But thanks for the advice» surprisingly I kept my cool and just wanted to get my mother out of this horrible situation! I can’t believe there are doctors like this one out there! Please go to a doctor that will take the time to explain things and actually care about patient care!

I like Dr. Zammuto. That doesn’t matter when I can’t get through to make an appointment. I am always put on hold for a very long time before usually giving up.
The office changed location and did not update their online information for well over a week. There are several signs in the front desk area stating that patients will be charged if they don’t show up for an appointment and haven’t cancelled at least 24 hours before. I had to wait 35 minutes for the doctor to see me without any option of charging them for my time.
The staff is disorganized and the waiting area is shabby. Back to Dr. Zammuto — even if he makes a good impression as a doctor, something has to be said for the level of quality of the surrounding staff. If he, and the other doctors, do not ensure a minimum level of quality of service, I can’t trust their medical work either.

I love the doctors here. Dr. Hsu (my dr) and Dr. Zammuto (my son’s dr) always listen to concerns and always provide courses of action we are comfortable with. They are prompt to respond to urgent after hours issues. I’ve been coming to Dr. Hsu for almost eight years now, and was lucky enough to have Dr. Zammuto be able to take my son as a new patient for a same day sick appointment a couple of months ago. It is exceedingly rare to find just one good doctor, but to have found two in the same office? We are blessed.
They just moved to a new office (2287 Mowry Ave Suite C). After seeing it today, I can say they finally have a great backdrop for their expert skills and their compassion for people. Love it! :)

you are kidding me with all those high ratings! this place is far behind on technology, cleanliness is below acceptable level, customer service is outrageously rude, and the list can go on and on! Everytime I have to get on the phone to reach center medical group, my blood pressure rises and soon enough my blood starts boiling from just speaking with whoever picks up the phone. i dont’ remember the names, but there are quite a few obnoxiously RUDE nurses or whatever you call them. i remember having to wait in the exam room for a long time, listening to male doctor and female nursers’ flirtacious unprofessional talks. no patients should have to endure chitter chatters of irelevant or personal topics. work should be strictly professional! Keep your chattering in the break room, not offices and exam rooms. they also screwed up big time on my prescription drug refills. the pharmacy faxed in the request weeks before i ran out. and somehow this inefficient medical center managed to not send the authorization. needless to say, when i got to my pharmacy to pick up the pills, they were not ready to be picked up.
one time i had to get a lab test done. the doctor mentioned to pick up the form early in the morning, it would be ready for me at 7:30. sure enough i went over to the office, the form was not there, and the nurse just made up her own form rather than checking with the doctor about what i really needed to get done. after i already went to quest diagnostic got the wrong tests done thanks to the nurse, i then found out from a different nurse that the form was ready to be picked up! so not only were they lagging behind on the promised time for form pick up, the other nurse was incompetent enough to not check with the doctor about what the exact tests were! i wasted my time, and sanity just having to deal with these incompetent people!
if i had more time I’d write a bit more, but you get the idea. do what you can to avoid having to come to center medical group. i am hoping this place will run out of business in shortly. it’s despicable!
AAAAAAAAAAAAAVVVVVVVVVVVVVVVVOOOOOOOOOOOOOOOOOIIII­IIIIIIIIIIIDDDDDDDDDDDDD THIS PLACE!
you are welcome ~

I’ve been going to this clinic for over 6 years. All three doctors are respectable. The staff is professional and they get their job done efficiently. They call me with test results and leave professional messages that I can understand without having to call back. This is a small clinic so the doctors know their patients and will call you back. I don’t need folks to be sugary sweet to me when it comes to my health. Tell me what I need to do, get me the prescriptions I need, and get me back to work. Nobody has ever been mean or rude to me at this clinic. But then again, I’ve found when medical folks are too nice they are also squeamish, so I’ll put up with the frankness over niceness.

I am a current patient of Dr Chenney and she is the reason for the one star, as far as the center goes it doesnt get ANY stars from me! The staff is incrediblely RUDE. Whenever I have callled to ask a question or schedule an appointment I am always rushed off the phone — practically hung up on. Not only is the office staff rude but on more than one occassion I have given me wrong information. It’s very sad that healthcare professionals are this rude to their patients — in most cases the reason you get into the field is to HELP OTHERS… right? With all this said I would strongly urge anyone considering choosing any of the Dr’s associated with this group to look else where. I am greatful for the fact that MY insurance allowed us to make the change!

I have been Dr. Zamuto’s patient for over 10 years, and there have been occasions I felt glad I was his patient. But I agree with my fellow Unilocaler that some (but not all) admin staff is not very nice.

I saw Dr. Zammuto for a few years, and I really appreciate him as a doctor. He tested me for some non-​obvious things on a hunch, and as a result, caught two chronic health conditions before they escalated, so I was able to go through the diagnostic and treatment stages early on. He’s a good physician.
However, I ended up leaving his practice just because I found his staff at the time (about five years ago, things might have improved) just intolerable. They’d forget to call me in from the lobby, they once left me in an exam room naked for 45+ minutes. (I didn’t find the doctor was with a dying patient across the street at the hospital until I asked, they never came in and told me. I can certainly forgive the doctor for that, but that’s unreasonable for medical office staff.) When I called to ask for test results or copies of records, they acted like I’d asked permission to come into their houses and use their toothbrushes.
So reluctantly, I left for another doctor. I’m delighted in my new find, and her office is more functional.