Bala Annadurai, MD

Doctor Annadurai has been my primary care physician for several years now… she takes good care of me and I trust her decisions. I think they were only late one time and usually the office visits go smoothly. I no longer live in Fremont but have kept her as my doctor anyways. Worth the hassle…

I am really disappointed with my experiences with Dr. Annadurai and office. My appointments with her have been late, short, and rushed. I don’t feel like I have her full attention and she’s always rushed.
My first visit with her was a preventative visit, covered 100% by my insurance, but her office didn’t put in the preventative code for me and has caused me to spend a lot of extra time calling the labs and my insurance to ensure that this code has gone through. The first time I called Dr. Annadurai’s office, they said that they had already given the code. It wasn’t until I called both my insurance and the lab to confirm that they hadn’t gotten a code that I called back and they then said they would put in the code. I don’t know why the code wasn’t put it in the first place, or why when I called the 1^st time they said they did. It’s a lot of wasted time. My 2^nd visit was just to review my lab results. I waited an extra 20 minutes past my appointment time for a 5 min meeting with the doctor and was apparently charged $ 150. I didn’t realize that costed extra. That should have been made clear with me or else I wouldn’t have gone in to go over the results. That’s a lot of money.
I don’t think I’ll be going back.

I really appreciate Dr. Annadurai following up with me and apologizing about the situation, as well as resolving the issue. Definitely shows that her patients are a priority and that she genuinely cares. Just wanted to clarify that my previous review wasn’t regarding the doctor’s patient care. My issue has been resolved and I’m a happy camper :)

Dr. Bala Annadurai not only provides excellent healthcare, but she also runs a well organized clinic that includes staff and interns.
Dr. Annadurai has been my family’s Primary Healthcare Physician for over 10 years now. Her expertise in her profession and her personal interest in each of my family members is refreshing.
Below is an experience I had with Dr. Annadurai. It illustrates what her caring nature «looks like»:
I was out of town to participated in a cycling event that was out of town. However, I was feeling so much pain. So much that I could not wear my bike helmet. That alone disqualified me from riding in the event. I was desperate because of the pain on my scalp, face and neck was becoming unbearable. called Dr. Annadurai who answered, despite her having already been on-​call the previous day. I explained my symptoms. She gave me a preliminary diagnosis of Shingles, and advised me to go to Urgent Care.
I packed my bags, checked out of the hotel, and made the 3 hour drive back to Fremont and went straight to Urgent Care. Sure enough, I was diagnosed with Shingles! I sent Dr. Annadurai a brief text of the diagnosis. She texted back that she wanted to see me the next day. asked me to see her the next day to confirm the diagnosis and to provide treatment.
I felt validated by Dr. Annadurai because she acknowledged my pain And responded immediately. I am truly impressed by Dr. Annadurai’s passion for her profession as a medical doctor. I am very fortunate that she is my primary healthcare physician.

Make sure you double and triple check what your insurance is before you come. When I made an appointment, I made sure they take my insurance and is also accepting new patients. My appointment was at the end of the day on a Friday and upon arrival, I’m turned away because they don’t accept my insurance even though they were on my directory. Now what am I supposed to do when the weekend is coming and monday is a Presidents’ Day holiday? I’ve been suffering a week plus with the flu and because they did such a wonderful job following up on my insurance, I now have to probably wait another 3 – 4 days before I can land an appt and be seen. I was told it’s possibly one of their interns who may have taken my call and ok, even if I don’t blame the intern, I’ll be dead by the time I can make another appt. Thanks. Don’t put your intern on the phone lines if she lacks the competency to ensure insurance eligibility.

Dr. Annadurai is the best. she has been my MD for years. The staff is great, too. I really love them.

ADDING TO THE OTHER REVIEWS:
Dr. A is fantastic… she treats my 83yr old mother with great care and honesty. She is NEVER in a rush with her hand on the doorknob to leave… she will take as much time as you need.
Being very personable, she remembers things about my Mom’s personal life, not just her medical health.
We love her. she does not over prescribe or over test… but she is proactive as the need requires.

Ya, that’s right. This medical team is as good as it gets. I should know because I am a home health nurse out in the community every day. Dr. Annadurai has always been there to help out with patients that I encounter, needing help. Some even ignored or abandoned by their own primary physicians! Whenever myself or my colleague RN‘s are in trouble, we call her. And guess what, she always comes through to save the day. She is the best asset we have in our medical community. The office staff is very organized and functional. And believe me, lots of information gets lost in the cracks, or totally ignored. This group is totally right on. If this is your primary physician, then you are very lucky.
Beverly RN

Can’t get better than Dr Annadurai. She is always available, and her staff is proactive about getting in touch with you. She’s the best!

I love Dr. Annadurai. Every time I call for an appointment, I get one right away. And, I never have to wait long in the waiting room, either. Her staff is friendly and efficient, and so is she. She takes all concerns seriously, does her research, and provides good care. I recently moved to Hayward, but I’m keeping her as my PCP — she’s worth the drive to Fremont.