Auto Mall 76

When my car was done, I noticed water spots all over the hood and showed the girl that ‘if i can wipe with my hand, they should have got them (and this was the $ 30 wash). I then noticed more and more and bugs, etc. all that I could remove with my finger. After 2 or 3 complaints, the girl (who didn’t understand me anyways) called over the supervisor who again I had to show everything and in the process found a ton more… eventually I just said wash it again, he tried to refuse (that he’d wipe it down, if I showed him all the spots… WTF?). I told him rewash or money back, and they rewashed it. The supervisor dryed it himself the second time and it looked great (worth the money… I did have to use a towel that I had in my car to dry doors, fuel door, trunk when I got gas after ???). Why didn’t they do it right the first time or see what I saw??? Frustrating that you pay $ 30, but only get what you pay for when you QA and fight for it… ugh!

At first everything looked fine. After I got back to work, I immediately noticed the wheels weren’t cleaned. So, I went back and they were nice enough to clean then for me. However, as photos show, they didn’t clean thoroughly. Then that same evening, I noticed top of my car (Audi Q5) wasn’t even touched. You can see I drew infitity sign and also side pillar looks clean.
Never going back here. All this hassle and inconplete job for $ 27. What a waste.

I’ve been coming here since 2007. I have no complaints. I have used all their services and have been happy with everything. From washes to waxes to interior cleaning to full detailing. Everything was done correctly and fairly quickly. Give them a shot.

Very busy. Husband falls asleep waiting to get gas. Bathrooms are a little dirty and customers are always in line to pay.

Been coming to this car was for over a decade. They always go a thorough job and I have never had any problems. They now have a rewards program so you get a free car was after you buy so many, not sure the details. I generally always get the base wash and it was a lot cheaper when they had ½ off coupons at the Fry’s across the street but no more discounts so the cheapest wash is $ 16.99. I only go every few months so it’s worth it to me and I tip $ 5 on that because come on just look how hard those folks are working cleaning your dirty ass car and vacuuming your farts out! It gets really busy around noon on sunny weekend days and on those days I just plan on having lunch at the subway just inside the mini mart. And I saw today they have this new machine that makes milkshakes and smoothies. The end result is always a clean car and if you notice a smudge or something off just tell them and they will touch it up. The only negative is they always move my seat! But I will still be back for that new clean car feel. Thanks Radiance!

This is my favorite car wash. I have been coming here for years. They are very good at paying attention to details to make sure that my car shining clean

Went this morning. Tech locked my keys in the car. No problem stuff happens. No apology. Not even a free wash. 30 minutes and they got the car open. Funny they had «break in tools» onsite. Female on duty told me the issue was my fault and that I should have warned them about my keys. Wait what? Borderline berated me. I spoke to the assistant and he just stood there as this same female butted in over and over. I finally told the assistant that this female would never work for me. I will never go back. Sad.

Worst car wash I have ever been to. Rude employees, incompetent manager. Car was filthy after wash, not vacuumed, paid for wax and rained and got none.
While I was waiting they managed to rip the front license plate off another gentleman’s Lexus and mangle it unbelievably while scratching the hell out of his front bumper, only to have some grande Cochon argue with him that it did not happen there .
If you value your vehicle and your patience, do not patronize this car wash. If I could give it no stars, I would

Car wash has really gone down hill. Worse was purchasing gas. I thought ur strange that I had to swipe my card in pump 13 several times before finally going through. I only made 1 purchase on my credit card that day. 5 hours later I got a call from my credit card fraud department regarding $ 7000 worth of charges in San Francisco. When I informed the 76 gas station attendant, 30 minutes after talking to the fraud department, he immediately asked if it was pump 18. Seems others have also reported skimmers on their pumps.

THE WORSE CAR WASH EVER!!! I WAS a customer that went here twice a month. I will NEVER go here again. I either have to vacuum more once i leave or finish cleaning windows with streaks. I paid $ 17 + tax+ tip. The last time i went was it. After i went all in (40) for a full wash… i check car and rims on drivers side curb rash everywhere! There line to me… NOTHING WE CAN DO! Now im fighting with there corporate office trying to get something done. STAY AWAY from this car wash would be my advice! STAY AWAY FROM CAR WASH!!! STAY AWAY FROM CAR WASH!!! STAY AWAY FROM CAR WASH!!! IF YOU LIKE YOUR RIMS STAY AWAY!!!

Gas Station — Great place, has good lighting at night with decent visibility (for safety reasons), easy access onto (or off) the 680 freeway, and plenty of pumps so it’s rarely full.
Car Wash — Tried it out for the first time today and it got the job done. It’s obviously not a detail shop, so don’t expect amazing results, but it will clean off the general pollen, tree sap, or bird droppings. It was $ 10 (before tip) for a basic exterior only wash.

It’s kinda hit or miss over here… I guess it depends on who takes care of your car. The female workers tend to better care of your vehicle. Sometimes you just get the guys who just want to get the job done. Nonetheless, overall I’ve had a decent experience. I guess you can say I’ve had slightly more positive experiences than bad.

Took over an hour for the basic car wash… Cost $ 17+tax+tip, definitely not worth the wait. Go to a drive through car wash for cheaper

Stopped by for some gas and decided to get a car wash as well. Car came out, wheels were dirty and the car had water spots all around it making the car look worse than it came in. There were only a few cars in at the time, no excuse for a lousy job.

I’ve been coming here for years (~15) and never disappointed. Super job on the windows, which I am very finicky about. Usually a bit of a wait. But today, even though a Saturday, I hit it just right — mid afternoon — before the long line started. I’m surprised about the negative reviews.

Great, friendly staff and I’ve never had issues with my car washes. I also really like the waiting area. Great place!

This is the nicest 76 I’ve ever been to! Clean bathrooms, large pastry section, 24 hour Subway, and friendly staff. It isn’t your typical hot & sweaty pit stop. You could call it a mini Safeway haha. It’s conveniently located next 680. Oh, if only every gas station were like this one. My road trips would be so much more enjoyable haha.
As for the car wash service, I can’t say much because I haven’t been. From what I’ve heard & seen from many of my friends, they do very well on interior & exterior cleaning, topped off with a nice little air freshener. Don’t really understand the bad reviews from what I’ve seen, but hey, everyones a critic.

I love that if you get your car washed and the next day it rains they will rewards your car for free. Makes it is nice that your money isn’t lost in case of rain. They are so nice and you can get a snack and relax as your car gets clean. Never have any problems with my car getting scratched or having anything taken like at another car wash.

They brake your items in the car that, very bad attitue form the girl who takes you order, first she act like manager and when she give me the paper to make report that she refuse tovput company name and address phone number on it, and telling me take the report copy and go, at this point that make me piss off, that report is nothink a pice of paper without her name or any of sinature and no company name, on that paper has nothing but my address my phone number I put down the report, what the hell I need this copy for? This care wash is bad customer service, if come here to wash car, who knows when and who will be next upsad customer. Be aware they have no manager on side and they even refuse to give you company contact number. Isn’t that fxxx up?

I took my dad’s car in to get the exterior washed and the interior vacuumed. They did an amazing job considering the fact that I honestly can’t remember the last time my dad vacuumed the car. Despite it being really busy and crowded on a sunny Sunday afternoon, I am both relieved and pleased that the quality of their work did not change for the worse.
I also noticed that there are some negative reviews on the quality of their work, but I think they’ve improved! I would come back again in the future for car cleaning if I’m lazy (:
$ 16.99 for the basic essentials wash. This price has gone up. Wish it didn’t):