I brought my father to meet the owner Russell Armstrong in his Fremont office last Wednesday(9÷9÷15). Russell spent about 1 hour talking about all choices that can help my father to resolve his hearing aids issue. Russell answered my questions in a honest, and professional way. He told me the technical as well as the cost aspects of hearing aids. He wants to help his client to meet the client’s needs and satisfaction. He gives the client solutions based on the client’s budget. So the client can have options to spend less or more money to improve his/her hearing needs. I consider Russell as a very honest, decent and knowledgeable professional. I highly recommend Russell if you have the need to improve your hearing.