Fast, friendly and professional. Best part, it didn’t cost me an arm and a leg for an oil change. I will be back for sure.
Ted H.
Classificação do local: 1 Santa Clara, CA
I have been coming here for 20 years my entire family has been! After today I will make sure I and whomever I know never comes here again!!! I put in $ 20 in the machine outside like I do most of the time! It went through I went to pump gas and it was not working! It was pump #6! I thought nothing of it and walked inside to tell the attendant working. Before I finished my sentence she started raising her voice at me yelling and saying I didn’t put any money. I was so shocked!!! I told her stop yelling at me I’m not your dog and talk to me like a normal human. She started ranting and saying I didn’t put money or I hit the wrong pump number! So I said ok if I did hit the wrong number can you help me and and check which pump has $ 20 unpaid! She said no that’s too much work! I was shocked! I was holding in my anger and told her agin check please it’s not about the $ 20 it’s the principle and maybe your machine is broken! She said«maybe you pushed pump 10 and they put your gas and left» I told her that’s impossible because I’m on pump 6 and it’s a single digit number where as 10 is double digits. If I pressed the wrong pump it would be a so for digit. Then she said«this is not my problem» I was more hurt than anything because this was our local gas station for 20 yeas! I rather run out of gas then to go back ever again! So Sad!