All Seasons Travel

My experience, then you decide what to do.
Went there to book a cruise or other options for Europe vacation.
Met Bill, he said he will give quote on both in few hours, nothing happened that day, or next day or day after. Finally I called, Cynthia picked up the phone, she said Bill will send quote.
2 days after that Bill sends a quote on the cruise which we said we won’t be taking and totally ignoring the cruise which we wanted to take.
Sent couple of emails to Bill and Cynthia after that, never got any reply or no return calls on messages.
My husband said that they don’t make much money on cruises, so they totally ignore cruise passengers.

I have to say is that Bill was a great help in planning our vacation last year to Hawaii with 2 islands. Oahu was like visiting any big city with all the traps of shopping and over priced restaurants. Unfortunately, our hotel was not as we expected and felt like it was a motel 6 catered to Asians. It was in a good location but, not that of a ⁴⁄₅ star. Our 2^nd destination to Maui was a 5 star exactly what we expected. Royal Lahaina… awesome hotel! Had everything we were looking for in a nice trip to Hawaii. Customer service and everyone was just wonderful to interact with. Overall, All season was very helpful in booking and getting us what we were asking for. Thanks for all the help. All Seasons

I’ve been using Bill Simonson at All Seasons Travel for almost a decade, if not longer. Just recently a group of us booked an amazing trip to Peru and we were all exceptionally pleased with the tour package chosen by Bill. The hotels are always centrally located and convenient. He is very friendly and patient. In the world of internet it’s so easy to go online; however, I still find that using Bill and his team is so much more reliable. Their knowledgeable and wealth of information ensures that my travels will have no surprises. Most importantly the cost of using All Seasons Travel is very competitive, if not cheaper in some circumstances.

I used them recently, as I had relatives visiting me from India & I was looking for escorted tours, but it was very difficult to find something like that at a reasonable price.
I told them my relatives were visiting here first time and I wanted them to be picked up from the airport, dropped off at the hotel and then also be able to take local tours. I wanted them to see Disneyland, Universal Studio and LA/​Hollywood, in SoCAL, and visit Las Vegas and Grand Canyon. First Cynthia pulled a nice 6 day tour together, then Shelly took over. They both were fantastic. Shelly did a great job and she was very helpful in making sure she answered all my questions and made sure all the details were taken care off. They had to put together a customized tour, and booked shuttle pick ups and tours, and it was done flawlessly. I stopped by with my relatives, Bill spent time explaining the tour and organizing the package. A big thumbs up from me. Thank you.

This place SUCKS!!! I had a destination wedding and thought going through a travel agent would be helpful to my guest… I was dead wrong! I unfortunately got suck with Bill, if you get this guy you might as well throw $ 500 at him and walk away because he is useless. If the representative you are dealing is out of the office no one else there will help you, which is very inconvenient. My husband and I are experience travelers that usually book and plan our own trip and due to this experience we will be doing the same going forward. Again, if you get Bill, RUN!!!

This is my second trip that I have done with this company. The first one to mexico went off GREAT. I booked this travel through Cynthia there. She was great. I did not have any problems. The second trip I booked through Bill. Long story short I did everything he could have done myself. I found my hotel and flights. Still wanting to give them business I let him book my hotel and rental car. I get to my destination and I could not use my rental car voucher. I had to go online make a new reservation and get a car. When I came back I wanted a refund for the rental car voucher I paid for and could not use. Its now been 8 weeks waiting for my refund. I’m still waiting. STAY CLEAR OF BILL. EIther hes just slow or just doesnt care about providing good customer service.

If you are a savvy traveler trying to get a deal on many components of a trip, this may be the place for you. If you are looking to book the one flight that you might take every 8 years (like my mother,) my advice to you is to RUN from this place. My mom searched for weeks for a good price for her trip, and eventually got frustrated and tuned to All Seasons Travel for help. They looked my mom straight in the face, said they could get her a great deal, and booked her a flight on Southwest (who does NOT deal with travel agents on airfare) at the exact price that anyone could obtain online PLUS a service charge which they did NOT disclose. My parents own a small business, and although it was only $ 40 that you shamelessly ripped my mother off, in this economy, every dollar helps. Although I suppose All Seasons Travel would know this, considering they promote themselves as a small family-​owned business as well. When my mom called to inquire about the elevated price of the ticket, she was treated rudely and without respect. Enjoy your money, All Seasons Travel– I hope someday you will understand how it feels to be treated like one of your customers. Oh, and in case it’s any question, Unilocal and word of mouth is a WONDERFUL thing.

I came here to vent about this place because I am unhappy and not satisfied with my experience dealing with this agency.
Words to describe this place: disorganized, unreliable, slow, inefficient, lazy, untrustworthy, limited resources.
I wanted to hire a travel agent to help me with the logistics and leg work of my vacation in Paris, France. Since this is a big trip and my first time in Europe I wanted to get a travel agent’s «expertise.» Point of fact, they are no better than us; it doesn’t take a college degree to set up and arrange a vacation plan and itinerary.
I did most of the researching and price comparisons on my own. I got better deals with tours and hotel through Expedia. The travel agency is limited in terms of what hotels they can recommend because they can only recommend hotels in their network, kinda like an HMO in healthcare. They recommeded this sucky place Hotel Amelie; they said it had great reviews. Liars! The place was like a crackhouse with broken glass and peeling pain according to TripAdvisor. I do not trust the people at All Seasons Travel.
I ended up doing a lot more work for my vacantion, which is why I wanted a travel agent in the first place. If you want better deals, you had better do the research on your own online. It’s not that hard, you just need a couple of hours a day, which I don’t usually have.
The first agent I worked with was Denise. Despite the previous reviews, I found her incompetent and inefficient. She did not prioritize the airfare and wanted to work on all the tours before submitting her suggestions to me. She said she would have something one day but then I won’t hear from here for several days and I have to email her about it. So much for cusotmer service. When I first met her at the office, her desk was cluttered and she couldn’t find pieces of papers; wasted our time while she rummaged through her clutter. Also she is not knowledgeable about southern France, so much for well-​traveled. She sucks, unprofessional bimbo. Not only that she said she was going on a vacation for 1 week and had to pass the work to someone else (lazy inefficient ass) further delaying our booking of flights and thus increasing the cost of our airfare. They are wise in ways of money. I bet they have deals with airlines.
When I told them that I found better deals online, they did not try to beat the price but rather they said I can go ahead and book it on my own. Thank godness I’m not paying these people, but they are a waste of time!
I do not recommend this shit hole even to my worst enemy.
It was my first and my last experience with a travel agency.
MY ADVICE:
1. Do the price comparisons on your own. Use Trip Advisor to get reviews of restaurants and hotels.
2. Expedia provides tour infos and lots more if you book with them; expedia has been reliable.
3. Finally, DON’T WASTE YOUR TIME DEALING WITH THESE LOW LIFES. Your smarter than they are!

All Seasons Travel is the best Travel Agency in Fremont! It has been around forever which that alone is an amazing feat in these times. With more and more people booking travel on the internet, travel agencies are struggling to survive. The reason All Seasons Travel is still around is because they provide excellent service to their clients. I have booked numerous trips from them from Europe, to Hawaii, to Mexico. Bill and Denise will sit with clients for HOURS trying to help them decide where to go and how to get them the best price. I almost feel bad taking up so much of their time but they never seem to mind. They are honest people and will help you match or beat any price on the internet if they can. I would highly recommend trying them and you will have peace of mind that your vacation will be planned with care! A computer can not give you the service you will get here at All Seasons Travel.

I have been using All Seasons Travel, in the Fremont Hub, for over 10 years. Cynthia and Denise have made sure I have always gotten the tour or trip which met my needs.
It is sad to say that you no longer find this kind of service in most travel agencies or on the web. All Seasons Travel has been the kind of travel agency you would want to do business with. My wife and I average 2 to 3 trips a year using All Seasons Travel.
I hope All Seasons Travel is around another for another 10 years, at least. You are number one in my book and the customers I have sent your way feel the same.

Denise at All Seasons has helped my family and I with 3 of our Vacations now and she has done a fantastic job! She is very knowledgable as she has traveled all over the world it seems. If you are looking for a good travel agent I highly recommend Denise!

I visited this place to obtain some info. on cruises and other travels (Australia, Europe, and Fiji and such). Lets see, where do i begin, 1^st I walked in and stood there for like 3min. without being greeted… then when the lady finally helped me… she couldnt even finish her sentences. She had absolutely NO concerete knowledge of what I was asking her. And gave me VERY generic answers which were NO help to me. Shit, i can get better info. if I told my 7 year old cousin to get it off expedia or
.
I would never go back here and it was my 1^st and LAST worst experience.