The customer service here is the reason I gave this place two stars. I have to say that Dukin Donuts, as a chain, has never done it for me. But twice I have had the unfortunate experience of trying to get breakfast on the run, and it making me feel slightly ill. The last time I ate here I received food that was black and burnt. I called the manager and she kindly apologized for the problem and said I could get a free sandwich next time I went in. I honestly don’t think I want the free sandwich, but the fact that they tried to fix their mistake goes a long way with me.
Michelle E.
Classificação do local: 3 Freeport, ME
I really only come here when Frosty’s is closed. But sometimes you just want a munchkin and this is the spot. The staff is friendly, helpful, and quick. Today I didn’t feel like getting out of my car in the snow so I used the drive-thru. There were 7 cars in front of me and the line moved super quick. I ordered donuts for my team and was on my way. While I prefer other donuts, DD is always consistent and is a good standby in a pinch.
Loli L.
Classificação do local: 4 San Francisco, CA
This was our first ever Dunkin Donuts experience. We’d been driving and were in need of refreshment. The people at the counter were wonderfully cheery. We picked up: 1 coffee, 1 iced tea, 2 glazed, and 1 chocolate donut. The donuts were alright. They lacked the pillowy love that one finds in donuts from mom & pop shops but did I mention that the counter people were wonderfully cheery? They were. I felt a bit sorry for the people in the drive thru because they were missing the whole pleasant experience. I’d like to think that all the other Dunkin Donuts I see all over the place are this cheery, bright, and clean. We munched our donuts for a bit, saved the rest for later, and hit the road again. It was a good stop.
Kyle K.
Nashua, NH
Apparently, the city of Freeport is very much like San Francisco. It banned styrofoam cups, so my coffee was served in a paper cup. +3 stars! Fast service +1 star, friendly staff +1 star. And they allowed me to use my gift card that was on my DD app.