Pump It Up

Would give zero stars but there is no such option.
The carpeting in the play areas is dirty and kids are playing/​crawling on it. There are kids playing on the floor next to parents in their shoes!!! How awful is that?
Attended for a friend child’s bday party. Kids working there are very young and have no experience with kids. It was very unsafe a lot of times.
My my child got his socks wet. There was a roof leak in a corner once you exit one of the «slides» in the first room.
We are not going back there even if we’re invited for a party.
Plus, my friend said she feels that she was overcharged for the party as some fees «popped up» after the fact and after the party was over.

this place is the worst !!! open jump from 4pm-5:10 pm i go there with my daughter. so to see how much we have to pay we have to spin a wheel to that has all different $$$ amounts from $ 4.95-$ 10.95 which is unheard of. needless to say my daughter landed on $ 10.95. so stepping on line to go in i watch another family spin the wheel and she also lands on $ 10.95 but i guess she was a regular and the little blonde girl changed the wheel to $ 4.95 so the customer could pay less. complete bs !!! come up with a new way for your customers to pay. its not the money its the process. i will never return to this place.

The staff did a wonderful job for my son’s 5^th birthday party. The facility is clean and welcoming. Love it here!

The in the dark/​black light party is kind of scary if you have more than one small child to keep an eye on. It was a little overwhelming. Tug of war that included small kids and adults was a recipe for kids to get hurt!
The party at the end had a really annoying game that made the kids sad. The kids had to guess random information about the birthday child in order to get their snacks. Not only was the birthday boy sad his friends didn’t know his favorite super hero, the kids were upset when they guessed wrong and couldn’t get cake! After an hour of bouncing, dont hold back the snacks unless you want kids to riot. I would not like to attend another kids birthday party here.

LOVED it! Definitely my favorite indoor bouncehouse spot!
I have been to a number of these indoor bouncehouses and this was BY FAR the BEST. Dylan, the attendant today, was EXCELLENT with the kids– definitely recommend him for any events!
Located off Asbury Road, you could miss the establishment unless you are really looking for it. For reference, it is the second warehouse building from the street, so pay attention!
We went for an open play this morning. We paid $ 10.95 per child for entry and joined the other kids in the first room. This room featured three bounce house structures: an obstacle course (that reminded me of something out of the TV show Wipeout), a mountain structure that challenged kids to climb up a slippery slope and a slide. There was also an airball game, projector floor, bounce ride on animals, and some foam giant building blocks.
The first room was great, even for my toddler! He loved the obstacle course and could navigate the majority of it himself. I did have to help him find the first step on the climb hill, but after that, he was fine! Loved the bounce animals and enjoyed trying to catch the animals on the projector floor.
About 30minutes into our playtime, we were moved to the second room. Here, two more obstacle course (more challenging than the other), a huge climb up slide, an inflatable basketball course, inflatable skee ball, a shooting airball game and an air hockey table. We loved the inflatable basketball course and the huge climb up slide. I was worried my toddler wouldn’t be able to navigate the climb himself, but he did it several times with no issues. Of course either I or the attendant went with him everytime.
SERVICE IS EXCELLENT! Today’s open play was attended to by Dylan. DYLAN IS FANTASTIC! He learned all the ages and kids’ names quickly and interacted with each to learn their interests. Once he discovered what they liked, he introduced the kids to different areas that would interest them– Each time, you could see the child’s face light up with DELIGHT!
Dylan was able to manage several kids at once and was quick to come to their aid. He was also able to navigate tantrums and quickly distract the children so they were entertained again. I would definitely ask for him for future birthday events here or open plays. I have been to several of these places and having a caring attendant makes all the difference.
At the end of playtime, the children were taken into a party room where snacks and drinks were waiting for them. Today they were given the option of lemonade, fruit punch, apple juice or water and provided gold fish in cute little cups. When one child accidentally dropped their snack, Dylan quicky refilled the snacksnd cleaned up the mess with a smile Excellent service!
Can not wait to return!!! Definitely not going anywhere else!

When my son comes home with an invitation for a friends party here I cringe. The first time we went there back in Dec, 2012, there was a leak in the front area and they had a bucket catching the water! I thought it was so disgusting. I wanted to walk out but my son would have been upset. The place also smelled like saliva. I found it dirty and I find it hard to believe they hire a cleaning company to go in every night to disinfect and wash everything down.
Fast forward a month ago, we got invited to another party. Thought it would be different this time but still the same. I did see a empty dried out Renuzit in one of the rooms.
From now on, we’re passing on these types of parties. Seems likes a germ fest here. I don’t like the idea of tons of kids passing through this place, playing with all of the toys and in the bounce houses, and the staff not having the time to clean, because the next party is going in. You go from «room to room» until you make it into the last room where you have cake.
The staff is very friendly and my only issue with this place is the cleanliness.

could of been of great experience but like other review they added charges without telling us. I’m ok with the tip but $ 50 for lights another $ 40 for balloons. they need to explain these are a la carte items and not part of the package.

Liked it a lot. My boys had so much fun. We went on a pizza session and were very pleased. The staff were super friendly. I just wished they boy wouldn’t count the napkins and plates given. It felt a little cheap.
Overall, clean, safe and fun place for the little ones. Will plan a birthday party soon.

I attended a birthday party there today, and it was GREAT! My son has Autism and the workers were very caring and made sure I was having a good time. There was one young male who was working the bigger slide in the first room and he was watching me encouraging me son to try to climb and come down the slide. This went on for a long time. He always had a smile on his face and he even HELPED my son achieve it! He went up with him and was talking to him the whole time and pointed down to where I was saying, «theres mommy look!» I wish I would have gotten his name so I could put it in this review! There was also a female employee that informed her that many of the children were autistic and to please not blow the whistle. The young employee didnt understand, and asked, «Why not?!» She said, «because some of the children may have sensitivity to sound and you blowing that whistle may make them upset.» So she understood and went to each parent and asked them to please get your childrens’ shoes on.
The place is VERY clean! It does not smell at all and it is well ventilated! I have been to many children play areas and never have i seen such a clean place!
They have «glow bounce» which was great! Lots of fun for the kids. They shut the lights off and put music on and everything glows! Kids love it. And if you ask them not to put the music on they don’t.
This place will def be getting business from me and everyone I know! I will be taking my son back there on open bounce time! I strongly recommend this place! I saw the previous review, don’t let that discourage you from going to this place! Your kids will LOVE it!!!

Decided to upgrade my rating to 3 stars from 1 because I feel a business should be given another chance and a couple years have passed.
— — –
Did kids’ party there. Dishonest manager. Won’t be doing a party there again. Two children injured playing in unattended batting area. Nickle and dimed for things they added without my consent. Quietly accepted cash tip after charging the credit card for the tip. When I later went back and asked why she didn’t mention anything when I was handing an extra $ 70, she said she thought I really liked the service (so I doubled the tip??!). Shameful.