Firestone Complete Auto Care

THIS PLACE IS A RIP OFF!
Went there for a front headlight bulb. They said it would be an hour so I waited. then after an hour I saw the guy finally walk over and In 30 seconds put the bulb in and charged me $ 69.99 for bulb and 1 hour labor. Never again! Few weeks later the other front headlight bulb went out and I went to a regular oil change place I got the oil changed and asked him to change the other front bulb and he charged me $ 7.00

Would have been 1 star except they did get my tires done same day. Bought tires online and had them shipped to this location. Received a call stating my tie rods were broken and couldn’t do an alignment. They told me $ 300! The part is $ 15 on Amazon and I can do that myself. I told them put my tires on and I’ll look later. I just looked under the truck. Nothing is broken. Nothing is leaking. Nothing is wrong. So what I believe is they didn’t want the $ 34 profit on the tires I had them install. $ 80 for an alignment and $ 300 for something that was never broken. This is why I never take my car to a place like this. I had no choice my normal mechanic was renovating his shop. Buyer beware. Get a second opinion or look for yourself.

My girlfriend went in here for a simple oil change. They decided to change her air filters and do other work without asking or confirming and then charged her $ 150. This place will be investigated by News 12 for this kind of thing. Enjoy passing it while it’s still open.

I’ve been here about 5 times in the past 2 years and every time I drive away happy! I have a fairly complex car (Subaru STI) and alignments matter ALOT. If its done wrong ill notice right away. I have the lifetime alignment and its already paid for itself a couple times over. Never have I had a bad alignment here. They’re friendly and courteous. They also don’t treat you any differently because I’m a «Lifetimer». They have a Military discount which I find respectful. Will keep coming back as long as they stay this good. A+