Rolf’s Airport Auto Body

I had Rolf’s install a Rhino spray on bed liner in my Silverado and I am pleased with the result so far. Sal was courteous and made me a welcome customer.

Someone had hit my pickup truck in a parking lot, crushing the front fender. Sal had been recommended to me (the owner is Sal, there’s actually no Rolf involved in the business, long story it’s a name that was inherited from a prior owner).
Anyways, I took my truck there and they were FAST (I mean, really fast!) and the work he did was amazing. The shop was incredibly accomodating around my schedule — I work in Santa Cruz, and he came to meet me a few minutes before they opened so I could get it dropped off in time and back to work without being late. To top it off, the owner is insanely friendly and they check in with you repeatedly to let you know where they are in the repairs and when it is expected to be done. I highly recommend them!

It was wonderful that I could get an appointment so quickly. When I called to get a new windshield I found out that I’d found a new body shop! They ordered my windshield, installed it quickly while I waited, and provided terrific service. They returned my car all shiny and nice. Then when I asked for a quote on my trunk dings they were super nice and gave me a great price, quickly. I’ll be back !

I had a great experience at Rolf’s. The staff is friendly and professional, the workmanship was top notch and the prices were reasonable. They even set me up with a free loner car.

Bad experience. I actually stopped returning to get the paint job done correctly because I felt sorry for the business.
Had a car part painted, took two days, asked to keep car for color match.
After owner told me how detailed he is, and he would never let a car leave that wasn’t looked over carefully to ensure quality, that is exactly what he did, multiple times.
1. First time out really bad color match. Way too light. Also trunk lights not reattached.
2. Second time out. After I explained to add a touch of black to darken for a good color match, they add red instead. Color kinda matched better, but still obviously not done well and doesn’t really match.
3. Third. Took it back again same day I picked it up! When I drove home I noticed the paint was contaminated. I kid you not, there were 20+ areas with debris or «fish eyes» dents in the paint. Marked it all with tape so they wouldn’t miss it, again!
4. Forth time. Took it back again because they didn’t buff out all the debris and dents in the paint. And the paint was still off.
At this point I figured I’d have to return to the shop forever to eventually get it painted well. The color was off, and there were *still* debris in two spots and a dent in the paint in another.
So I figured that I have other things that are more important in life to me than dealing with a bad paint job and wanted to move on. I felt bad for the shops failures and figured they are not capable of doing a satisfactory job. The shop looked slow, which added to me feeling sorry for them.
I would not recommend this shop for any auto body paint. I cannot give enough warning. I gave them one star for no other reason than I had to. I can contribute more to this review but it’s already too long.