Quest Diagnostics

Understaffed. Slowest service. If you have a choice, choose a company that cares enough to staff the office. Call ahead to ask what the wait time will be. I went to the Fredericksburg location by Mary Washington Hospital. Won’t be returning.

What a waste of my time!
I chose this facility because (1) you could schedule appointments online and (2) it was *supposedly* open until 4:30. (I went to the Stafford location on Garrisonville Road.)
Being that I am a schoolteacher, I have a limited schedule and scheduled a 4:15 appointment. I got an email confirming my 4:15 appointment. So far so good, right?
I showed up early at 4:11 to find the door locked and all the lights turned off. There was not a car in sight! There was even a decal on the door saying they closed at 4:00 each day. I knocked on their neighbor’s door, and who also told me that Quest closes up at 4:00 each day. WHY did they schedule me an appointment for 4:15?! Did they think that they’d still get my money? How dumb did they think I am?!
This was a particular test that I needed done THAT day, so I had to go to the Stafford Hospital Lab to get it done (waaay better customer service — go there!) I recommend that you don’t go to Quest Diagnostics, purely because of the frustration they caused me. Save yourself some gas money!