Maaco Collision Repair & Auto Painting

Alex was very nice. When I got home to examine the car, I had chipped paint, my car light was hugging on the right side, and inside I had scratches on the dash board and stains where they attempted to clean. (Didn’t ask for that).

This place is as good as it gets «Fredericksburg.» The employees are casual, friendly, helpful and leave you feeling good. That’s a great start for any business. I called them with a story of a special Eero Saarinen Tulip Pedestal base (probably a knock off replica) that I got at a yard sale for $ 5 and planned to paint myself but wanted to investigate how much they’d charge for a professional paint job. When they quoted me a price, I was satisfied and decided to «get it done right.» We debated the appropriate color for a while, a white or off white almond/​vanilla color. They showed me a stunning vintage car they were working on at the moment in the almond/​vanilla color and then encouraged me to think about my decision overnight and let them know. They completed the paint job within a few days, even though I said I was in no hurry and they asked me to send them a picture when I found a piece of marble to go with it so they could see the end result. I had an A+ experience from initial phone call — «do ya paint cast iron table bases?» to dropping off, debating color, finishing and loading in my car. When I arrived for pick up, the employees were using a grill to prepare their lunch and just seemed to be enjoying their job which (as a customer) was pleasant to be around. I think they even offered me a hot dog. I’d definitely recommend this place and come here again.

This was my first time using Maaco. I am an avid car fanatic, and a member on multiple online car forms. Everyone I interact with on the forums has labeled Maaco as a place where cars go to die. With that being said, I would like to clear up the stigma.
I called and was put in contact with John. John was very polite and professional. He returned calls, remembered my name, my information, etc. A good business man, and a good person. I told him I was on a bit of a money pinch and couldn’t afford a 2000 – 4000 paint job from the big name companies. John worked with me and explained the paints, the sealers, and the process. I was trying to get my wifes sun damaged midnight blue car with a faded white pinstripe, to become shiny/​glossy black with a red pin stripe. After discussing it, and identifying I was active military, we came out to the price of $ 1500
Onto the paint job:
The paint job was done in a relatively timely manner. I dropped it off Monday and picked it up Tuesday the following week. The paint job was absolutely ravishing. After all of the poor quality reviews and comments about Maaco on the forums, I couldn’t believe these were the same companies. I suppose they are independently owned/​operated. I believe the painters name was Josh and he was very knowledgable in paint. He quickly identified certain components of my car were a flexible material (my gas tank cover, and my fiber glass NIA Eyelids) and that the paint could crack with ease. He applied what he needed to apply before painting, and I was greatful. I had anticipated picking the car up and it just being black with a red line. I truly had poor expectations due to the forums. This car that I received was absolutely beautiful though. It shined and it was glossy; I could see myself in the door. The black was equivilent to a new mercedes in its shine, and the red pinstripe was beautiful. It didnt bleed into the paint, and didn’t look tacky at all. I had anticipated trash being in the paint, dripping and overspray; none of which were seen on the car. Words can’t express how great of a paint job I received, especially with how poorly the forums refer to Maaco.
The team was also kind enough to install my new badges and lettering (using 3M tape) as well as my license plate covers. They even installed my new antenna!
Overall this Maaco did an absolutely great job and I will be recommending them to anyone in need of a quality paint job. The team was polite, efficient, and knowledgable.
Thanks again Jay, Josh and John.

I have used this Maaco franchise four times over the past five years. My daughter had taken out our garage door, I hit a deer and I have had a couple of upgrades installed on my Jeep Wrangler Unlimited. None of these events were covered by insurance, so I always got estimates from two other local body shops in the area. Maaco has always been the lowest bidder, sometimes significantly lower. The have always been on time and their repairs were first rate. I had a couple other occasions where insurance did cover the repairs and opted to go the dealer route. The price didn’t matter to me, someone else’s insurance was paying. The other two dealers though missed their time estimate which resulted in some inconvenience. I highly recommend this establishment and will use them exclusively, no matter who is paying for the repair.