One star is way more than these guys deserve! Stay away! These guys are scam artists. No one in the building knows what’s going on. Any questions you ask will have several different answers. Your bill will be higher every time you check. We found the parts at half of what they were charging and this caused the owner, Mike Corbin to start yelling and talking to us in a way that just blew my mind. I’m the customer and you’re yelling at me? This should be no surprise though, the owners son(Mike Jr.) will tell you to your face that«the customer is rarely right in this business» and he will«stand behind that». They found a way to slip the money we saved on the parts back into the bill by jacking up the labor costs and charging you for things they said there would be no charge for. They do work you do not authorize, their shop looks like a junk store. The owner will yell at you, talk over you, interrupt you, treat you with absolutely no respect. If they tell you they will call you back, don’t hold your breath. If they tell you they will meet you at a certain time forget it, they will be 45 minutes late. Your vehicle will not be ready when they say it will, the first time, the second time or the third time. They charged us $ 20 for caulk and two hours labor to caulk seven little windows. Labor is $ 125 and hour and this guy is angry that we saved on the parts. They will tell you they are doing things for free and then they show up on the bill. These guys are as dishonest as they come. Oh and by the way their huge dog will jump all over you when you come in the door and the other one will growl at you. If you want to be treated with total disrespect, price gouged, lied to, and scammed by a totally unprofessional business go to Corbin’s RV, you won’t be disappointed on any count. I’ll update this once I get a chance to check out my rv. I fully expect to have to take these guys to court for doing a crap job.
Dedra B.
Classificação do local: 1 Fredericksburg, VA
I’ve been going to Centre Port RV, now called Corbin’s RV for several years now and I’m not sure why. Perhaps it’s because I thought that they were the only game in town. The fact that I am giving one star is being overly generous and I don’t have the option of anything less. If you think for one second that these guys have fixed your RV just because you’ve paid your fee, let the games begin and release the hounds! Every attempted repair required two to three trips. I recently took my RV in to have a mirror replaced. I thought that it was a pretty simple repair. Close to two months later and my pockets almost a thousand dollars lighter, the work was completed. Three days later my family went on vacation and the mirror fell off on the highway! Wait, that’s not even the best part! They didn’t believe that they were at fault as «there was an issue» with the door’s stability where the mirror was mounted. An insurance claim was filed and it took more than a month for them to make the repair. Once I picked it up I realized that the electronics in the mirror weren’t functioning. I took it back and it sat and sat and sat some more. When I asked about the hold up I was told, «We’re just too busy.» «You’re too busy to fix a mistake that you made? You’ve already cashed my check…» Buyer beware with this crew. They don’t just do shoddy work, they pretty much could care less about the service that they provide or the safety of your family once they have your money.