Central Park Hearing Aid Center

Freda and Kim are the best hearing aid specialist I’ve ever worked with. They are a Godsend. My Aunt had issues with her hearing aid and they were able fix it.
Keep Up the Great Work Ladies $$

My 92-​year old grandma had surgery on her ear and part of her ear was removed. Grandma opted not to have medically unnecessary cosmetic surgery to repair her ear. This choice meant that one of her hearing aids would occasionally fall out and Grandma isn’t able to easily pick up or find a small hearing aid on the floor. Grandma had a fear of the hearing aid falling in the toilet or getting permanently lost. She spent a lot of money on a quality hearing aid that fit her ear. Grandma lived with one hearing aid for about a year. She’s new to the Fredericksburg area and wasn’t familiar with her local options. Her new local ear doctor was not helpful in finding a solution or recommending a place to help. At 8:50am on Tuesday, I Unilocal searched «hearing aid» and found this location and another similar sounding location. I ended up calling THIS location because they opened at 9am vs 10am. I am so happy that I happened to call THIS place.
When I called, I explained the background of my grandma’s ear surgery and issues with the hearing aid not staying in and fears of losing it. They suggested a few ideas, we scheduled an appointment for two days later. When we arrived, the place is clean, organized, both women were very friendly and remembered our conversation. They called the company of the hearing aid and were able to send in the hearing aid to have a gold ring added and to have the hearing aid disassembled, cleaned, and put back together… for free. even though the hearing aid warranty expired in April (and it’s July 2^nd today). Grandma would be without her hearing aids for about 10-​days – Grandma and I exchanged a sorrowful look about that and the staff immediately offered to loan Grandma two hearing aids FOR FREE while we waited for her current pair to be tweaked!?! Whhhhhat?! Great! So they did a hearing test to sink the loaner hearing aids with Gma’s needs, helped Grandma figure out how to put the hearing aids in her ear until she was comfortable, showed us the necklace designed to attach to the gold ring that the Siemens company will add to the hearing aid, so when the hearing aid falls out of Grandma’s ear, the hearing aid will be attached to her necklace and not fall on the floor.
The service here was flawless. The staff listened to Grandma’s concerns and you could really tell that the staff wanted to «get it right.» They were also very confident that if this experiment didn’t work for Gma’s specific and unique needs, that they could try several other ideas. My Grandma has been talking excitedly all day about finally getting her hearing aids fixed and she is now wearing TWO hearing aids for the first time in almost a year and she is hearing significantly better! At dinner she exclaimed: «I heard the fork touch the plate!» I have to remember to talk quieter around her.
We were both so pleased with this place, the staff, and their service. 10 000 0000x would recommend and will go here with all of our future hearing aid needs. A+